Free Guide

The 2021 state of online reviews: Healthcare edition

71% of patients use online reviews as the very first step to finding a new healthcare provider. This highlights the important role reviews play in patient acquisition. The more insights you have on healthcare industry trends, the more reviews you'll be able to collect from your patients.

We’ve analyzed our customer pool of over 24,000 healthcare practices of all sizes to identify statistics, trends, tactics and technology that will help you drive success with online reviews.

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Industry
  • Advertising / Media / Agency
  • Agriculture, Fishing & Forestry
  • Arts & Entertainment
  • Automotive
  • Beauty
  • Business Services
  • Community & Social Services
  • Construction
  • Consumer Goods
  • Consumer Services
  • Contractors
  • Dental
  • E-commerce
  • Education
  • Finance
  • Government
  • Healthcare
  • Home Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Real Estate
  • Recreation
  • Restaurants
  • Retail
  • Technology
  • Transportation Services
  • Wellness
  • Other
Number of locations
  • 1 location
  • 2-3 locations
  • 4-14 locations
  • 15-249 locations
  • 250+ locations

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In this guide, you’ll learn:

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The impact of COVID-19 on patient reviews
What channels practices are using to send review requests
Where patients are writing reviews
How healthcare stacks up against other industries
Unique opportunities for practices to improve their reviews management
...and much more!

Birdeye gets you real results that help you be chosen

+350%
Increase in Google Reviews
+0.8 Stars
Increase in Google rating
+10%
Increase in revenue
Data is from over 60,000 Birdeye business customers

Start growing with Birdeye today!

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highest-rated customer experience software for businesses of all sizes.