Why automate?

Connecting with every customer is crucial to providing great customer experience, which in turn drives sustainable growth. But with a large customer base, manually requesting feedback from all your customers at the right times would be a tedious, impossible task. Birdeye’s automated solutions empower you to engage with millions of customers on a personal level in real-time, without disrupting workflow. Optimize customer communication by defining schedules and frequency for requests and reminders--all in your customizable branded format. Birdeye takes it from there, so you can spend your time providing outstanding customer experiences.