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RhinoFit
- Software company
- Clearwater, FL
About this business
Location details
3001 Eastland Blvd, Ste 5, Clearwater, FL, 33761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Software Pros: Easy to use. Every option you'd ever need. Cheaper than others for unlimited waivers Cons: no complaints. If i had to search deep for a complaint: I have thousands of waivers which takes a while to load. Overall: unbelievable customer service. instant connection to a helpful human
Quality software for the price! Pros: The price can not be beat. I have worked with perfectmind and they are a nightmare to deal with. Rhinofit answers all my question at a timely manner. Cons: That you have to manually go into a person profile, type in the product they are buying, figure out what the cost is before tax, then add the 8.25 tax, and then press another button to charge them with a debit/ credit card or a EFT. Overall: Other than the con, I can overlook it and still think this is a good product!
Business response:
Hi Jesse, Thank you for your feedback. Fortunately, we can calculate the tax for you in 3 different ways, you can have tax included, tax calculated for you, or no tax. You go to orders > add orders > Add the Members name and charge it to their account. Let us know if you have any questions! Team RhinoFit 1-866-858-0304
RhinoFit Software Pros: This software is easy to set up and use. I created my own account and designed it specifically for my needs. I have had great support from the RhinoFit Software team, they are always polite and helpful. Cons: Starting from scratch is difficult, but it needed to be done in order to grow a small business into something more. Overall: My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6 months, so there is still much to learn. Everyday I am expanding my knowled... read more
Easy and efficient Pros: Rhinofit is easy to set-up and use on the first day. It has excellent features which help you understand the flow of your daily club usage that help you boost attendance during slow times. You can set to send group or individual emails. I am ready to integrate the door system that will let clients in. Cons: I haven't found anything I do not like about Rhinofit. Overall: Being a small business, I can't be at my club 24/7 but Rhinofit can. Having the ability to not be onsite and still do business is an... read more
Business response:
Hello Gail, Thank you for your feedback. We are ecstatic to hear that RhinoFit has been a great fit for your business! Did you know we have a referral program? If you refer us, once the account signs up, you will be given a credit for one month free of RhinoFit! You can even add a referral badge to your website for a referral to click and sign up. We appreciate your support and look forward to a long-standing relationship with you. Sincerely, Team RhinoFit
review from Forever Fit Pros: on a day to day basis most of what we do the software is easy to use. Cons: Some features for example the notification for the miss you email still get sent out even when Member is on a hold. The software should be able to pick this up and make adjustments.
Business response:
Hello Ruth, Thank you for taking the time to provide feedback. We have a request in to update the automation for the members on hold. I will contact you once this is complete. Team RhinoFit
Rhinofit Overall Reviews Pros: Easy to use and set up. Allows for reservations prints out tax and sales totals Cons: -glitches often and have to refresh screen a lot to get latest updates for classes...at least 1-3 times per week members complain about this -doesn't allow for classes to be changed in any way within a particular order...for instance have to manually put in change of instructors for a date range and if removed it removes the whole lot. (another huge issue) -doesn't keep emails sent out in order to be able to l... read more
Business response:
Hello Tara, Thank you for your input. We regret that you have so many issues with the software. To address some of your concerns, you have the option of deleting only one occurrence of a class when you click on the class to edit the date/times, there is an option to delete and a menu that asks if you want to delete only class or multiple. Every email that is sent out of RhinoFit is saved on the Communication Center tab on the members' profile. We do not advertise 24/7 customer service, we only advertise 24/7 Access for gym... read more
Awful Customer Service Pros: It was fairly easy to set up. And my boss really likes the check in feature. Cons: Tried calling multiple times for help and no answer also set an email but it's been over a week with no response.
Rhinofit Pros: Simplistic and doesn't have all the things that nobody needs that simply confuses the user. Simplistic design makes the chance of error smaller and that is key for a business. Cons: the schedule calendar is not user friendly. We have to set up our appointment slots in blocks of 10 minutes. However, once you do that the visual on the calendar is very difficult to see which time slot you're selecting. I was told that I could use our own scanners we already had in place then I was charged for Rhinofit's scanner a... read more
Payment Gateway's Pros: Fitness ranking, Personal profile, Account management. Cons: No Payment gate way in South Africa, My users have to be billed in US dollars the exchange rate is +-12 times the amount. SA has the world highest fitness revenue but NO software offers a payment gate way is our country. Paysafe ,paypal all can not assist us. SA has Intesity that does not have as many features as Rhino Fit but dominate the sa market. Boxchamp also cross fit, Kick Fit will be the sales agents for your company if payment gatew... read more
Business response:
Hello, We are happy you are enjoying the features of RhinoFit. Unfortunately, we do not support payment processing in South Africa at this time. We have not found a viable payment processor that will work through our gateway. However, thank you very much for your feedback, we are looking into a possible solution. Thanks, Elizabeth Toon
Frequently asked questions about RhinoFit
How is RhinoFit rated?
RhinoFit has a 4.3 star rating with 452 reviews.
When is RhinoFit open?
RhinoFit is open now. It will close at 5:00 p.m.