This profile has been claimed by the business owner or representative.
2210 Gallatin Pike N, Madison, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Zero stars: We have left 12 messages for Shawn in finance to call us back regarding a gap insurance refund. Over the course of 3 months he has YET to call back. Unacceptable and terrible customer service. Guess if I call saying I want a new truck I BET I’d get a phone call back REAL QUICK. you need to do better on the customer service end. There is absolutely NO reason he should be ignoring a CUSTOMER.
Business response:
Erica, We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Ryan Duncan GM RDuncan@hudsonauto.com
I dont like the way I was treated by the sales staff including management. I had been working to improve my credit and found a truck I liked and finally settled on a price. the bank wouldn't accept the truck because of mileage so I found 2 in their inventory but afterwards was dropped like a hot rock . all calls and texts wasn't being acknowledged and started being ignored. I had found a new ram that I was going to purchase instead if the other truck. and let them know . soon after I started getting excuse after excuse why ... read more
Business response:
Harold, We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Ryan Duncan GM RDuncan@hudsonauto.com
I bought a 2019 Toyota Tundra from Rhythm back in February. I live out of state and they financed the license plate into my loan. When I went to my local Chancery Clerks office to get the plate, there was an overage of $241.09. The Chancery office said that they had to mail the check back to Rhythm and that Rhythm would have to mail it back to me. It’s been 8 months and still no check. No one will answer any of my questions or call me back. THAT IS MY MONEY THAT I AM PAYING FOR EVERY MONTH WITH INTERNET. DO NOT BUY FROM T... read more
Business response:
Jimmy, We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Ryan Duncan GM RDuncan@hudsonauto.com
Update: got my car in March 2021 and didn’t get tags until DECEMBER. Took multiple times with them sending the wrong stuff every time. Have requested a manager call multiple times but no one from here will ever call you. Would not send my worst enemy to this dealership. They are incompetent and rude and don’t care about you after they get your money.
Don’t recommend this dealership to anybody!!!! If your itryijg to purchase a new car, get serviced, or even just look at cars. Take the extra time to go to the dealership in Franklin. The GM is horrible and is a reflection of the whole unorganized, disappointing dealership. The owner should be ashamed for the way this dealership operates.
worst dealership I've ever experienced
Horrible customer service.
Business response:
Thank you for providing your feedback and letting us know about this issue, Xavier. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (615) 358-5450 and we'd be happy to help you out. Cheers, Rhythm Chrysler Dodge Jeep Ram Fiat
bought new car and 2 months later Stull cannot get my tags. on top of that knowing my temp tag is expired did not get me another. now on 4th of July weekend I cannot drive my new car. service was great buying the car but what good is a car you can't get tags on
The absolute worst experience I have had buying a car. My boyfriend and I came down to purchase a vehicle, was met with a condescending salesman named Justin. Well we didn’t want to purchase with him, we did. We did receive some help from Wayne, but ultimately Justin is who we had to deal with. Since then, we have still not received our title even though we did not do financing. My boyfriend and I have both called numerous times to be met with empty promises and unanswered phone calls. Extremely unprofessional. We bought the... read more
Rhythm Chrysler Dodge Jeep Ram Fiat has a 4.3 star rating with 4,368 reviews.
Rhythm Chrysler Dodge Jeep Ram Fiat is closed now. It will open tomorrow at 8:30 a.m.