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Rhythm Chrysler Dodge Jeep Ram Fiat

4.3

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Location details

2210 Gallatin Pike N, Madison, TN, 37115, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.34,368 reviews
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O'Con Tommy's profile image
O'Con Tommy 
2 years ago

I purchased a vehicle Saturday and documents showed no recalls. I have discovered an incomplete recall, sent a text to AL, no response. I’ll be at the dealership when they open tomorrow morning. 

Robert Brian Keith's profile image
Robert Brian Keith 
2 years ago

Don’t buy anything from this dealership. We purchased a 2022 ram and the transmission went out and the lifetime warranty isn’t worth the paper it’s written on. Take your business somewhere else you will save a headache 

Business response:

Robert, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Ryan Duncan RDuncan@hudsonauto.com 

Anthony Scott's profile image
Anthony Scott 
2 years ago

They have horrible customer service and have no idea what they are doing. I was interested in a Corvette Z06 and the most I got out of the sales person Tim Campbell that it was his buddies who worked there who traded it in on a Hellcat and he has lots of cars and takes care of them. He said I’ll send you a video in a few. I did at least get out of him that it was a one owner. I was on way to look and after 30 mins I asked about video. He finally responded and said it’s raining. Keep in mind I live over 2 hrs away. Finally he... read more

Joey Steele's profile image
Joey Steele 
3 years ago

This service department is ridiculous!The lack of communication is absurd! I should not be calling you X amount of times to get an update while I’ve been very patient it should be the other way around ! It’s so frustrating when my vehicle is my A2B Everything on my end is good powertrain warranty’s you name it. I’m good! I’ve requested callbacks, never got one do people need to get your act together with communication. That seems to be the biggest issue with the service department. If you’re going to promise a customer, some... read more

Business response:

Joey, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Ryan Duncan RDuncan@hudsonauto.com 

Jim Thompson's profile image
Jim Thompson 
3 years ago

Stay away. Swindlers and thieves. They'll lie about what's included and overcharge you for what's not. They will give you the literal bait and switch like they did to me. Horrible company and ppl 

Laura Lee Smith's profile image
Laura Lee Smith 
3 years ago

My husband bought a truck here and the initial experience was great. He purchased a warranty and was told he could cancel it at any time. He has been trying to call for three weeks now. The finance department never answers the phone or returns messages. He has contacted the salesman multiple times and every time we get “oh yeah, I’ll have someone call you right back” but no return call. This dealership only cares about selling vehicles, they do not care about customer service AT ALL. 

Business response:

Laura, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Ryan Duncan RDuncan@hudsonauto.com 

Jeffrey Woodard's profile image
Jeffrey Woodard 
3 years ago

Been a good supporter and customer of Rhythms service department for a long time. But for some reason this day and time they can't call you back when they want you to make appointments for diagnosis and apparently oil changes. Guess they would rather I go to Valvoline. 

Business response:

Jeffrey, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Ryan Duncan RDuncan@hudsonauto.com 

Steve Masotti's profile image
Steve Masotti 
3 years ago

Service department recommended an appointment for oil change. My wife made one, I showed up for my appointment to be told that even though I had an appointment, the wait was over 2 hours. I see I am not the only one with this complaint which means that this owner does not care about its customers. 

Jennifer Lovrekovic's profile image
Jennifer Lovrekovic 
3 years ago

The ladies who answer the phones are the rudest! I’ve been trying to reach financing for a month leave countless voicemails and messages with the rude ladies answering their phones. Not a soul has took the time to call me back. Their maintenance department is terrible too. You make a appointment for an oil change and hours later they get you in. Meanwhile they don’t care you had other plans and had to cancel. No sympathy at all. Only positive exchange I had was my car salesman a couple years ago but he quit and I can’t say I... read more

Business response:

Jennifer, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Ryan Duncan RDuncan@hudsonauto.com 

Frequently asked questions about Rhythm Chrysler Dodge Jeep Ram Fiat

How is Rhythm Chrysler Dodge Jeep Ram Fiat rated?

Rhythm Chrysler Dodge Jeep Ram Fiat has a 4.3 star rating with 4,368 reviews. 

When is Rhythm Chrysler Dodge Jeep Ram Fiat open?

Rhythm Chrysler Dodge Jeep Ram Fiat is closed now. It will open tomorrow at 8:30 a.m.