Rhythm Chrysler Dodge Jeep Ram Fiat

Jeff Johnson 

on Facebook

3 years ago

I Was helping a friend find her daughter a first car. I have a Automotive background so i checked over the car to be sure it was sound. Everything seemed to check out other than the a small spider Crack in the windshield that they said they would repair the following Tuesday. We bought the car and left it there for them to fix and deliver after windshield repair. The windshield was not repaired only sealed The sales manager said after the repair you wouldn't even notice it (I have a witness that was there for whole ordeal) .... read more

Michelle Gaffney 

on Facebook

3 years ago

Worst car buying experience ever. Dishonest, delivered car without repairs, refused to repair. Countless phone calls and texts. Do not buy from here - go anywhere else. I was told by the sales manager not to bother trying to reach the GM as he’s never there … maybe the GM should start coming to the office. I’m disgusted with their car buying experience and will ensure no one I know buys a car from here. 

Aaliyah Howard 

on Facebook

3 years ago

The GM reached out to me after I posted a negative review… only for the outcome to remain the same. I left the dealership thinking LoJack was installed in my car. It wasn’t, still isn’t. I was also told the second key was somewhere in the back office & that they would get it back to me- never got it. I was told they would order an owners manual as there wasn’t one- didn’t receive that either. We have come up on orders and I’m no longer in the state. I voiced my complaint, gave the the chance to fix it and they didn’t. To top... read more

Briana Clark 

on Facebook

3 years ago

I bought a truck from them and tried to come back with help on paperwork once it sold and I was preparing to purchase another vehicle. But couldn't get a call back after calling everyday for a week and leaving messages with Rachel. When asked to speck to a manager Rachel said there wasn't one to accommodate me. If I'm going to spend over $100,000 on a vehicle I'm going to go somewhere else. 

Charlie Reiter 

on Facebook

3 years ago

Even if you have the platinum warranty and manufacture warranty. They won’t fix your brand new vehicle, try to blame you for buying a vehicle from them even with an addendum for a MOPAR lift installed by their factory trained specialist technicians. Do yourself a favor and don’t rely on them to do anything more than an oil change. Pathetic. Vehicle went in 6 times for dangerous driving issues and it couldn’t be fixed. Brought it elsewhere got fixed after one attempt. 

Callie Bunch 

on Facebook

4 years ago

Bought a brand new 2022 Pacifica Friday before last with all the bells and whistles only to find out the DVD system doesn’t work. We were there from 3:30-11:30 so I didn’t even get to check through everything because my children were exhausted and starving. Fast forward to When I asked about it they claimed they had no idea it was an issue. I dropped my brand new 47k van off Friday afternoon. It is Tuesday and was told “it’s in line” with an attitude by service. And that’s why they gave me a loaner. Mind you it is a dented u... read more

Ann Marie Whitaker 

on Facebook

4 years ago

I wouldn't even know where to begin with how pathetic the service department is. Not only is their communication non-existent, but they also lie directly to their customers. After having my vehicle for TWO MONTHS with NO communication, our service advisor Jeremy had the nerve to tell my husband that he had called and left me a voicemail. The week before that, I finally got an answer from Christa (sp?) because Jeremy wasn't calling me back after dozens of attempts. Christa was able to find out that the warranty department had... read more

Jim Davidson 

on Facebook

4 years ago

Great sales staff, completely awful service department. Dropped off my car for an oil change in the evening before the 8 am appointment. They never called or gave me any update and when I called I was on hold for 35 minutes as I drove to the dealership from White House. When I walked in, I showed them I was still on hold and it was now 4pm. They never even started the oil change. I took my truck and I will be looking for another dealership for my future purchases. I have bought 6 vehicles from this dealership and I I’ll not ... read more

Elaine Kirby 

on Facebook

4 years ago

Shame on service department for preying on a young girl and telling her she needs extra work when it wasn’t required. You made her think she needed to have it done asap when she was just there for a simple Oil change, and the bill turned from a oil change into $900+bill!! Shame on the service worker and dealer!!