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Richardson Chrysler Jeep Dodge Ram Service
- Auto Repair
- Richardson, TX
About this business
Location details
1321 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
stay away from this place they try to low ball me low ball me on my trade in , 20,000 to 30,000 over most over dealers werent willing to come down and try to get mte to 82 months.
Business response:
Doug, customer service is our top priority and we want to see if we can address your issue. Please contact Jon Davis, our General Manager, at 855-971-8365 and we will do our best to make this better.
Customer We were not given the sale price on the internet for the new truck we bought with rebates. The explanation was they added additional equipment.
Business response:
Michael, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Jon Davis, our General Manager, at 855-971-8365 and we will do our best to make this better.
Buyer The purchase was fine until I wouldn't buy their over priced warranty. The car had a repair that needed to be done. Took me a week to get ahold of someone. I guess salesperson we dealt with was out sick. So we were on the dark.
Business response:
Paul, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Jon Davis, our General Manager, at 855-971-8365 and we will do our best to make this better.
xxx is going on? xxx, I had my vehicle towed there due to the fact that it wasn’t running. 2 days later they were able to tell me what was wrong. Perfectly fine. I agreed to the repair. about an hour later I got a call from Roy stating that the radiator needed to be replaced, I told him that I couldn’t afford it at the time. He called me about 15 minutes later to tell me that he really wanted to replace it and knocked $400 off of the price, still overpriced but I agreed. The reapairs were done and all was good. While there h... read more
Business response:
Larry, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact Jeff Renfro, our Service Manager, at 972-865-8600 and we will do our best to make this better.
Mislead / price changing They do not honor there advertised price. Tony refused to match what they had advertised on car guru, true car, Facebook or the price quote from usaa. I did purchase the vehicle 2017 Jeep Grand Cherokee, very unsatisfied with them not honoring there prices. I only purchases do to not wanting to shop around during the covid 19. If it was not for that I would have purchased else where. Buyer beware they do not honor what the advertise very crooked dealership. The sales person even quoted me the price o... read more
Business response:
Billy, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Jon Davis, our General Manager, at 855-971-8365 and we will do our best to make this better.
Intransparent service I went there to try the new Jeep Cherokee. Trying to Figure out the fit and financial hit. Turns out they take much longer time to test drive a vehicle (a lot of back n forth). And they do not give your trade in value if you don’t buy immediately.
Business response:
Thank you, Roy, for your feedback. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please contact Jon Davis, our General Manager, at 855-971-8365 and we will do our best to make this better.
Worst Service Repair Shop I dropped my vehicle off to be repaired and they sent over to pickup a rental car from Enterprise Rental but Enterprise was closed. So they informed me that they would provide me with a car first thing Monday morning so that I will be able to get to work since my car will take up til Tues to be fixed. I called multiple times and left messages for someone to provide status on my car also to inquire about the courtesy car that they promised. It's been 48hrs and I have not received a call back nor am I... read more
Business response:
We are sorry to hear about your situation. We never want to leave our customers hanging. We believe communication is very important and we are sorry you did not receive that. Please contact Robert Manning, Service Director at 972-856-8649.
Never had a dealership that would not negotiate I was trying to purchase a used vehicle. Dealer would not negotiate the price. Listed price was best and final. Very disappointed in buying experience.
Business response:
Hello, Chuck. We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that we could not come to an agreement on pricing. We'd love to speak with you and see if there's anything we can do to address your concerns. Please reach out to Shawn Swenson, our General Manager, at 855-971-8365.
RUDE, CON ARTISTS, DISRESPECFUL, JUST AWFUL They sold me a lemon. The car had been in a major accident but they gave me a Carfax that was cleared. Be careful with these guys.
Frequently asked questions about Richardson Chrysler Jeep Dodge Ram Service
How is Richardson Chrysler Jeep Dodge Ram Service rated?
Richardson Chrysler Jeep Dodge Ram Service has a 4.4 star rating with 390 reviews.
When is Richardson Chrysler Jeep Dodge Ram Service open?
Richardson Chrysler Jeep Dodge Ram Service is open now. It will close at 7:00 p.m.