This profile has been claimed by the business owner or representative.
Ridgway Lodge and Star Saloon
- Hotels
- Ridgway, CO
About this business
Location details
373 Palomino Trail, Ridgway, CO, 81432, United States
Get directions
just a normal hotel room I was expecting a much nicer facility for the price. No breakfast, found a candy wrapper on the floor. no comfortable chairs to sit in. I’ve stayed in much nicer facilities for a lot cheaper price. quiet area
Business response:
Hi, Diane! Thanks for taking the time to leave a review. We are one of the most affordable places to stay in the region, which is a premium location. We are currently in the midst of remodeling and are working on upgrading our rooms for our guests. We hope you can join us again soon.
Nothing for or against The room smelled like mold in carpet. View.
Business response:
Hi, Benjamin! Thank you for staying with us at the Ridgway Lodge. We are currently in the midst of remodeling and have updated our rooms with wood flooring. If you join us again, be sure to select the upgraded option!
Very Poor Vastly overpriced. AC fan did not work, bathroom fan would not switch off, and overall condition tired. Dog treats for guests
Business response:
Hi, Alan! We are glad your pups enjoyed the dog treats at the hotel! We also wished you had told us about your issues during your stay - we would have been more than happy to address those items. Additionally, we are in the midst of remodeling and have many upgraded rooms for you to choose from.
Fair
it did not live up to the word ‘lodge’ in it’s title seemed cheap- bad sheets, cramped bathroom. good Iocation
Business response:
Hi, Joannie! We are currently remodeling our rooms and we are updating the bedding and bathrooms. We would love it if you returned and checked out our remodeled rooms!
noisy at nigt from lundry room. No swmming pole No brickfast
Business response:
Hi, James, We haven't offered breakfast or had a swimming pool in almost two years. We're not sure where you saw that info, but we apologize for any confusion. We hope you find a more suitable place to stay on your next visit to the area.
Fair No breakfast included. Def overpriced for what it was. We had to ask for light bulbs for the bathroom. Left notice on the door for room to be made up but it wasn’t. Location was good
Business response:
Hi, John! We are glad you enjoyed our location. We haven't included breakfast in several years and have burritos available for purchase at the front desk. We only offer turnovers for stays of five nights or more due to staffing shortages in our region. We hope you find a more suitable place to stay on your next visit to the area.
Disappointing
Overpriced Felt it was a bit over priced for what it was. No breakfast included, coffee machine in our room was broken, main lobby floor was being mopped during check-out time. Advertised as having pool area but this was closed and being refurbished. View towards the mountains behind the motel was beautiful.
Business response:
Hi, Susan! We are sorry to hear you weren't happy with our pricing - We are one of the most affordable places to stay in the entire region. We haven't had a pool or had breakfast included in over a year and have not advertised as much, so we'd love to hear more about where you read that. We hope you find a more suitable place to stay on your next visit to the area.
Frequently asked questions about Ridgway Lodge and Star Saloon
How is Ridgway Lodge and Star Saloon rated?
Ridgway Lodge and Star Saloon has a 4.2 star rating with 2,417 reviews.
When is Ridgway Lodge and Star Saloon open?
Ridgway Lodge and Star Saloon is open now. It is open 24/7.