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RingEX
About this business
A communications platform, intuituive UI, and easy integraitions. 100% total adoption. The integration of a unified system for chat, video conference, meetings, phone, with mobile etc. is now seemless and very well integrated. We use every feature. The ease of use for office integration is simple and effective compared to other web meeting products I've used. Glip is intuitive and effective without trying to do too much. Maybe a need down the road for a more threaded reply layout.
Really easy to use User interface is really intuitive and functions that were very difficult with previous call center solutions is easy with RingCentral
Feature Filled and cheap much of the issues have been solved regarding new users, assigning numbers, configuring hardware . . . formerly these were not easy or intuitive, now the set-up is very easy, it has been a long time since we've had to call for support
Ring Central worked with us throughout implementation process. Unlike another vendor whose name I cannot remember Ring Central were willing to work with us and provide us with a testing account. Very helpful during the period when they were trying to acquire us as a customer, promising to work on certain fixes that were required in order to accomodate our visually challenged employees. However after they acquired us as customers they didn't make the fixes that they promised they would make.
Deployment is very easy and technology is superb We are time bound operations and its exteremly important for us to answer every single call coming our way from our clients without missing it. Since we knew reliability of Ringcentral from past, we decided to go for this deployment and we have been highly satisfied with not only the techincial services but along with that user interface, easy to use and billing of course.
Excellent feature set and functionality, requires a few extra utilities for large estates Support from the Vendor was excellent and responsive, assisting during our intial rollout until we were self sufficient. As our company had implemeted / tested Hosted VOIP solutions previously we moved to only questions on more specifc / complex issues quickly. Rollout was smooth with minimal issues.
The ringcentral team are there for their customers before, during, and continuously. The team at Ringcentral truly cares for their clients. They engage with their clients and they make huge efforts to keep their customers happy. Their client service desk is very responsive.
From deployment to product usage a year later we are very happy. Overall we are very happy with ring central. They provided us with significant resources when we migrated over from 8x8. We spent quite a few hours working with their teams via their instant messaging platform (glip) that helped speed up the process. Post-deployment- They have been very quick to address issues. I like having a dedicated technical account manager I can reach out to. I feel like they genuinely want to see us succeed with their tools. Our end user... read more
After handling UCaaS internally for years I finally found a company that can do it better Cresa has formed a great partnership with RingCentral over the last few years. Our Sales and Support teams assigned to us have had to solve a number unique and complex implementations across our offices. They are very strong with their technical skills, product knowledge, training capabilities, and adaptable with their designs and implementations. I would recommend both their product suite and and how they deliver to their customers to ... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.3 star rating with 3,302 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.