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RingEX
About this business
Very easy to Implement & Manage We are satisfied with the services which Ring central Currently Providing us. Ring central needs to Improve GUI for Reporting Tool.
Excellent Vendor support from planning and implementation to post-cutover support. Excellent overall experience. Vendor took the time to understand my requirements, unique multi-property locations, and type of end-user. They made multiple site visits ahead of time, was always available to assist with questions, and spent time ensuring several custom solutions were provided for. Costs were spot on with the initial estimates, implementation went great, and followup calls and onsite visits have occurred on a regular basis as re... read more
Great product but adoption is a challenge Adoption is challenging in a distributed environment. Users still think of phone services as a dial tone. Training and communications is essential.
Smooth implementation and continued innovation within the product. RingCentral has consistently provided excellent service and continues to innovate in a regular cadence aligned to their roadmap.
The Easiest Telco Implementation I've Done in 20 Years in IT Worked well: + Simple design and set up + Lots of fantastic training materials available for admins and users a like + One cost/vendor consolidation provided savings in excess of $1M annually + Ability to see Telecom use across all markets + Consistent, high-quality deployment + Able to keep current handsets in place + RC provided the right tools for the right audience (Mobile, web, and desktop) + No need to hire/dedicate a PBX-specific resource What Didn't Work: -... read more
Overall a great solution, still needing some maturing of features to manage a scale. The solution overall works well. Our implementation is somewhat complex and a little outside the typical implementation. We have deployed RC to our retail stores and replaced the landlines. Of course we had a lot of existing numbers to port, we wanted all the phones in the store to ring simultaneously upon a call, performing like a legacy on premise PBX might work. We made it work but had to jump through some hoops. It is taking the less tec... read more
Better than most Reliable service for a global business. High quality feature set for all types of business users. As we grow, the product solution has scaled well to meet our needs.
Very good tool but needs improvement with the settings. The fax option from ringcental from time to time creates issues which are frustrating at times. The way the users and accounts are shows is really easy and very user friendly.
Great package and affordable price for small companies We have been using RingCentral Office for more than 3 years and having a great experience so far. Both web and mobile versions work good.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.3 star rating with 3,302 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.