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Rio Del Oro Sports Club
- Sports Clubs
- Sacramento, CA
About this business
Location details
119 Scripps Dr, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
This place is a scam! Canceled my membership in August of 2022. We were planning on going fall swim however after a death in the family we decided to take a season off. They sent me to collections without my knowledge. Called 3X (finally got a call back on the 3rd time) to talk to someone about joining the swim team however they won't let us until we pay all back dues which I will not do when I had to physically go down there to sign the documents to cancel the membership. Sad because they have the best swim coach in Sacrame... read more
Business response:
Hi Georgia, we’re truly sorry to hear about your experience, and we want to extend our sincere condolences for your loss. After reviewing our records, we were unable to locate any documentation or request regarding a membership cancellation in August 2022. We have made multiple attempts to reach you over the past several months, including sending letters and calling on several occasions, but unfortunately, we did not receive a response. Please know that we take all concerns seriously, and we would never intentionally overl... read more
great family club but there is no parking at peak use time: mornings and after school gets out.
Business response:
Hi Anita, Thank you for your feedback and for highlighting the family-friendly environment at our club. We understand that parking during peak times, like mornings and after school, can be challenging. We are actively exploring solutions to improve parking availability and ensure a smoother experience for all our members. We truly appreciate your input and are committed to making your visits as enjoyable as possible. Please don’t hesitate to reach out with any further suggestions—we’re here to help. Thank you again for bei... read more
I have been a member of the Sparetime Family for almost four decades. I begin at Midtown Atletic...then when closed...moved over to Natomas Racquet Club (now gone as well). I later took my membership to Rio del Oro when I moved to Sierra Oaks. For years now I have hoped to see an improvedment in the overall facility; new equipment, showers and locker area as well the outside lounging areas. Besides paint and some new carpet, the club continues to be old and outdated with equipment that is tired as well. With hopes that t... read more
Business response:
Hi Randall, thank you for being a long-time supporter of Spare Time Sports Clubs! We agree that we have been due for upgrades around the club, which are happening in phases! We just replaced all of the cardio equipment with brand new Life Fitness equipment. Next, we will be updating the Functional Fitness room, then the locker rooms will be fully renovated. We appreciate you voicing your concerns and we hear you. We apologize that these projects have taken longer than anticipated. We thank you greatly for your support during... read more
Ratings tell the truth. I joined yesterday. Super excited with a plan. I was told I could get a locker from the front desk, so I brought deodorant, toothpaste and everything I would need to get ready for work in the morning. I came in today for my first workout and was told there are no lickers to rent, there is a wait list for lockers... no idea how long it will be to get one. The TVs in the gym have been frozen for the past 15 minutes. I am leaving so disappointed.
Business response:
Hi MB, we are so sorry to hear of the miscommunication you have experienced! I can't tell exactly who you are by the name on your Yelp account so I'm going to send you a private message. Thank you for your patience!
I've been a member for about a year. The 50 years this club has been open show in the layout of the workout room...tight, poorly conceived. My main peeve is that in the summer this is more akin to a day care center for kids and teens than a swim facility for adults. Mornings are exceptionally difficult to get a lane and weekends are booked with swim meets more often than not. People are nice and there is a community of regulars, but they can't use the facilities at normal times during the summer. I guess it's great that ki... read more
Business response:
Hi John, thank you so much for your review and feedback. We appreciate you taking the time to leave a detailed review of efforts we can make to improve the member experience at Rio Del Oro Sports Club! Your feedback is incredibly helpful. Thank you for being a member of the Rio Del Oro family!
I have been a loyal member at Rio for the better part of 20 years. I even coached tennis there in the early 2000s. Over the past few months the hot tub has been getting cooler and cooler-- it's not even hot enough to maintain the therapeutic benefits. Standards in CA are up to 104 degrees. They've dropped the therm to 101 degrees, which in reality, at night the hot tub is only about 98 degrees. It's been miserable lukewarm bathwater for weeks now. The hot tub is just about the only thing I use at Rio, so this is all very dis... read more
Business response:
Hi Kristy, The Sacramento Country Environmental Management Department changed the temperature regulations for 2023. The rule is now that the max temperature a spa can be set at is 104 degrees. However, the standard has also changed to forcing closures of spas if they reach 105 degrees, this truly leaves no space for a temperature rise in the spa although the temperature outside rises during the day. The county has recommended setting the temperatures between 100-102 regularly now, which is the policy we are following. We val... read more
The club is well designed including a good work out room and multiple pools. However, over the past several years it has gradually transformed into a camp for kids with virtually no enforcement of the rules. They used to post the rules and have staff (Bud and Judy) enforce them, particularly for kids. A few years ago they took down the signs regarding the rules for the hot tub and swimming pools and only recently put the hot tub sign out again after multiple complaints. They say that the parents are supposed to supervise ... read more
First of all, Rio del Oro has great swimming facilities including an 8-lane, 6-lane, and 2-lane pool. However, if you want to use any of those facilities before or after work at a reasonable time, this club is NOT for you. They consistently have both the 6-lane and 8-lane pools blocked off from 5:30 AM - 8 AM and again from 3:30 - 7:30 PM for swim teams & masters swimming. So you are essentially paying ~ $130 to only be able to use the pool at off-hours. I previously spoke with management about this, and his response was t... read more
Business response:
Hi Ada, Thank you for leaving us a review. We are sorry to hear about your experience. We will reach out to you directly to see how we can resolve this issue!
This place is so shady. After telling me they could suspend my membership during covid, they continued to charge me. I spoke to 3 different people, all of them apologized and committed to making an adjustment. I didn't even ask for a refund, I told them they could give me credit toward future memberships when I could start using them gym again. They said they would stop charging me and issue the credit. They still have not, and they still keep charging me. I'm going to dispute the charges with my credit company. I'm also c... read more
Frequently asked questions about Rio Del Oro Sports Club
How is Rio Del Oro Sports Club rated?
Rio Del Oro Sports Club has a 4.1 star rating with 238 reviews.
When is Rio Del Oro Sports Club open?
Rio Del Oro Sports Club is open now. It will close at 10:00 p.m.