Rob Purvis - The MVP Team's cover image
Claimed

This profile has been claimed by the business owner or representative.

Rob Purvis - The MVP Team

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

5401 N Oracle Rd, Tucson, AZ, 85704, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,342 reviews
Select a rating
Marco F.'s profile image
Marco F. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

I am certain that Rob is extremely busy. I would have preferred to had heard from Rob directly to review over the phone the loan disclosures. I still don’t know if I received the best deal possible. I think I did. Overall I am happy and do appreciate The time and effort of Rob and his team. 

Lauren Rustad R.'s profile image
Lauren Rustad R. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The cost of my home refinance was very reasonable, and although the process was slow, it all worked out well. 

Samuel W A.'s profile image
Samuel W A. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Would have liked better communication. Things like needing extra time or needing to change loan figures aren't a big deal but would have liked some explanation, even just a short email. 

Cesar A P.'s profile image
Cesar A P. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Better communication. I had to send items several items more than once. Very frustrating 

Matthew J B.'s profile image
Matthew J B. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Well I did 100 percent of all the work for getting the loan and my husband did literally nothing and I'm getting emails to my email address asking for my husband's opinion. I've been ignoring them because they want his opinion for some reason but I'm fairly annoyed at this point. 

Michael B M.'s profile image
Michael B M. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

It was a challenging property to get a loan for and the VIP team overcame the obstacles. 

Sandra K A.'s profile image
Sandra K A. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

I cannot.  

Dylan N.'s profile image
Dylan N. 

Verified by V.I.P. Mortgage, Inc.

6 years ago

This was not the normal yransaction. Things were rushed not do to Rob but to other circumstances. There was a large lack of communication I had to finally blow his phone up and call his assistant to speak to him. Communicate with people call them back,be transparent and tell them ehats going on. I felt I was in the dark on alot of things. 

Carmen C.'s profile image
Carmen C. 

Verified by V.I.P. Mortgage, Inc.

6 years ago

I was told I did not have to pay anything out of pocket, then I had to pay over 1K at my appointment. Rob advised later to bring checkbook for $250 then I found out I also had to pay over $1000.  

Frequently asked questions about Rob Purvis - The MVP Team

How is Rob Purvis - The MVP Team rated?

Rob Purvis - The MVP Team has a 4.9 star rating with 1,342 reviews. 

When is Rob Purvis - The MVP Team open?

Rob Purvis - The MVP Team is open now. It will close at 5:00 p.m.