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12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience with Solar Optimum was excellent from the beginning to the end. All of my initial questions were answered thoroughly and in a timely manner. Their experience as a company really showed as they outlined each step in the process with accurate timeframes and expectations. Communication was consistent, even during some of the waiting periods (SCE & City). The installers were very knowledgable and friendly. They cleaned up well after themselves, and did a good job of matching the paint of our home. I am not sure the... read more
Business response:
Thank you for the kind words! We're thrilled you had a smooth and positive experience from start to finish. It was a pleasure serving you in Rancho Cucamonga!
The initial discussion with the sale person was very informative and felt no pressure at all. The proposed solar package, pricing, the newly available Tesla powerwall 3 were exactly what I was looking for. The installation team was punctual and responsive. They completed the job in 2 days. It took a long time for the PG&E inspection and had to reschedule for that appointment all because of PG&E person was expecting the switch that goes behind the power meter to be in an almost "already" installed state in order to do the in... read more
Business response:
Thank you for your thoughtful review. We're glad to hear you had a smooth experience with our team, from the initial consultation to installation and follow-up support. We appreciate your patience with the PG&E process and are happy we could resolve any issues quickly. It’s great to know your system is performing well, and the Powerwall has kept your home running seamlessly. If you ever need anything, we’re here for you!
Amazing Experience!!! I do not always take the time to do reviews for companies. Solar optimum did an outstanding job and I could not be more pleased. Brandon Chavez took the time to answer my questions and was professional through the the entire process. I interviewed 8 companies and without question Solar Optimum was the best choice. They are there to answer questions after the sale and continue with Over the Top customer service.
Business response:
Thank you for your kind review! We're thrilled to hear that Brandon provided excellent service and that Solar Optimum stood out among your options. Our commitment to top-tier customer service doesn’t end after installation—we’re always here for you. We appreciate your trust and support!
Everyone at Solar Optimum was amazing. I really appreciated how easily I could connect with a live person and have my questions addressed satisfactorily. I was also impressed by their diligence in keeping me posted, not being pushy, and their competence. They took care of everything (e.g., permitting; financing options) and reviewed all options (e.g., equipment) with great patience. I was never made to feel my questions or project plan change requests were a burden. The installation crew was exceptional, professional, and sh... read more
Business response:
Thank you for your wonderful review! We’re so glad you had a smooth, stress-free experience with our team. Providing clear communication, expert guidance, and top-notch service is our priority, and we’re thrilled we met your expectations. Enjoy your new solar system, and thanks for choosing Solar Optimum!
We went with Solar Optimum because we needed a reroof prior to our solar installation, and Solar Optimum made the process a one-stop shopping trip. This allowed our roofing project to slide seamlessly into our solar project. Besides making the timing an easy flow from one project to the next, the roofers made specific adjustments to accommodate solar panels (by moving vents from their original locations to locations that allowed for easier installation of the future panels). I don't know if this saved us any money, but it ce... read more
Business response:
Thank you for your amazing review! We're thrilled we could make your reroof and solar install seamless and efficient. It’s great to hear your system is performing so well. We appreciate your trust and are here if you ever need anything. Enjoy the savings!
After being so tired of cold calls and people knocking on my door, trying to sell me solar, when I made the decision to get Solar I’m so glad I reached out to energysage.com. Through energysage.com I was given a choice of several different solar companies. I selected Solar Optimum a very highly rated Solar company that through the description met all my needs. After contacting Solar Optimum, I was putting in contact with William Padilla, who helped me through the process from beginning to end he answer all my the questions. ... read more
Business response:
Thank you for your amazing review! We’re so glad you had a smooth experience from start to finish and that the installation and battery addition went seamlessly. It’s great to hear you’re happy with the products, warranty, and service. Enjoy your solar system, and thanks for choosing us!
We got a number of quotes for solar but decided to go with Solar Optimum based on a few factors. First, their price was very competitive (in part due to their close relationship with Panasonic). Second, they were a somewhat smaller firm that was more focused on customer service than other companies that are more interested in offering loans than actually handling the planning and installation process. Third, their customer service is in-house (rather than offshore). That last point I found to be very helpful because when you... read more
Business response:
Thank you for your 5-star review! We're glad you appreciated our competitive pricing, dedicated service, and in-house support. It’s great to hear the installation went smoothly! If you ever need anything, we’re here for you. Enjoy your solar savings!
From start to end, the team was responsive, informative and professional. Pricing was competitive and installation was smooth.
This company is what they say they are. Very good customer service, installation was a breeze, and everything was explained though my throughout the process. I am so happy that I installed my solar system. My electric bill last month was 20 dollars. System will be paid off in 5 to 6 years and then no more bills. Highly recommend this company.
Business response:
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you had a smooth installation process and that our team provided excellent customer service. If you ever need anything, we’re always here to help. Thanks again for your recommendation!
Roll up has a 4.8 star rating with 2,551 reviews.
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