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Roll up
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Solar Optimum was easy to work with throughout our solar expansion project. We had a few hiccups relating to the proposed size of the system (regulations required us to shrink it considerably), but that wasn’t their fault, and they kept the project moving forward. We’re very happy with the new system and would use Solar Optimum again.
Business response:
Thank you for your fantastic review! We're glad to hear that you had an amazing experience with your solar expansion project. It’s great to know you’re satisfied with your new system! If you ever need anything in the future, we’d love to work with you again.
Responsive and knowledgeable.
Business response:
We truly appreciate your kind words and are thrilled to hear that you found our service responsive and knowledgeable. Providing excellent experiences is what we strive for, and your feedback means the world to us!
Solar Optimum completed our solar application nearly two years before our installation could proceed so that we could get in before the NEM 2 deadline. Then they patiently waited for our home renovation to finish. Once we were ready, they promptly installed our system and only then did they charge us anything.
Business response:
It’s great to hear that our team was able to secure your eligibility early and work around your home renovation timeline. We always strive to provide a seamless and stress-free experience, so knowing that we met your expectations means a lot to us!
We were lucky enough to have a project that went pretty smoothly and quickly. Granted, this may not be everyone’s experience so make sure to ask question and time frames for each part of the project. They explained the standard time for each part which was helpful in what to expect so when the permits were pulled faster than expected and the utility approved the system within a few days it was a pleasant surprise. Pretty happy with the whole experience.
Business response:
Appreciate your review and experience working with us. Always great to hear that your solar project when smoothly and quickly! Congrats on going solar.
Out of all the companies, SO had the best price for some of the best components on the market. They weren’t very punctual when we scheduled phone calls, and they assigned us to someone who was not initial person to email us to set up discussions. Once we got through things and it was time to review the contract, things felt more heavy handed in terms of finalizing the contract. As an attorney, I think their contract is fantastic and limiting the company’s liability and protecting them from libel for the first 45 days after... read more
This is an update to my original review in which I was very upset that I had reached out to Solar Optimum on two separate occasions and got no response for their quote to be updated and reflect a Solar array that was not oversized for my house. Since the incident, I was contacted by both the Sales Manager, Randal and the Executive VP of Marketing, Rainier. I guess there was a glitch on Energy Sage’s platform and they never received my requests. After some email exchanging, I can say from this experience they are a company th... read more
Business response:
You're absolutely right! True customer service is really hard to come by these days and that's we place it with the utmost importance for our clients. We're glad we were able to clear up the miscommunication. Appreciate you giving us the opportunity to resolve this and we look forward to you working with you on your solar project.
Mason Brown was very helpful and knowledgeable. Answered every single one of my questions gave me multiple options for set ups. He would Answer every single call and text message. And believe me, those were a lot coming from an Overthinker. There was plenty of options out there for solar including the big name, Tesla who I was working with as well. Solar Optimum employees were on point. Helping every step of the way. From availability for inspections on the weekends and not eating to be home for install we’re very helpful f... read more
Business response:
Thank you so much for the review and giving amazing credit to Mason! We appreciate you taking the time to acknowledge our employees and we're happy to have you as a Solar Optimum customer.
We completed our project almost a year ago now and we are very very pleased with the results. Our utility bill is lowered a significant amount. Jose was a great help and the crew was knowledgeable.
Business response:
Congratulations on going solar and we're glad to have you as part of the Solar Optimum family! Glad to hear your utility bill has lowered by a significant amount. We love hearing this from great customers like you.
Solar Optimum's energy consultant, Mason Brown, was a huge help. Thanks to his questions and refinement of the proposal, I was able to get a better understanding of the state of the art for solar in 2024 and what to question in other bids. Solar Optimum won my business in a previous project, and I have no complaints about their work or how it's aged over the years. Although I did not end up choosing Solar Optimum for my latest project, their proposal was comprehensive and reasonable. If I hadn't found an unbeatable re-roofi... read more
Business response:
We look forward to working with you again on your future solar, battery and roofing projects. We'll be sure to give credit to Mason for providing assistance and delivering great service.
Frequently asked questions about Roll up
How is Roll up rated?
Roll up has a 4.8 star rating with 2,551 reviews.
When is Roll up open?
Roll up is open now. It will close at 6:00 p.m.