This profile has been claimed by the business owner or representative.
T6H 1L1, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Great Service Kevin showed up right on time and started work right away. Changed out Water tank and made sure everything worked before leave great help will definitely recommend.
Jeff was easy to get a hold of (even though severe knee injury !) to schedule an estimate, was RIGHT on time, very friendly and knowledgeable. Kevin came out to do the sheetmetal / work, also RIGHT on time, friendly, fast, fully cleaned up any work done. I had the new furnace and air conditioner installed 2019 and 2020. In Feb 2021 - We added heat vent to basement and the air flow and heat balance in my home is 100 % fixed, and for SUPER cheap !! $240 with tax ? Incredibly reasonable rate. Awesome experience again guys !
Yesterday I had a hot water tank replaced and Kevin fixed a frozen pipe for me.Hadn't had hot water for 6 days. I had called another co. and was completely unsatisfied to I called Furnace Family. What a difference. Thank you Kevin Polgar for answering all my questions and explaining everything to me and added a few more suggestions. Kevin was polite and professional. Thank you Kevin and Furnace Family
We have a rental unit in Edmonton and the tenants were having issues with the furnace staying lit. Not a great time for this to happen when it is -40 outside. We called Furnace Family at 8:00 am and they were at the house before noon and had it fixed up. Justin was very professional and the tenants sent us a note to askedus to leave a review as they were impressed with the quick service and said he was "awesome". We would definitely use this company again and will be referring them to friends and family. Thank you!
A Sunday & the coldest day of the year our furnace died. The sensor wasn't sensing the ignition flame. Christine took our call on the Emergency line. She took the time to troubleshoot with us as a tech couldn't make it out until 11pm. She suggested cleaning our sensor. IT WORKED! We let the furnace run, stop and waited to make sure it started up again. An hour later, our phone rang. It was Christine, she took the time to call back to make sure we were warm and sorted out. WOW, now that's customer service. We'll be calling... read more
Last week I had a problem with my 11 year old high efficiency furnace at home so I called Furnace Family Calgary (I had heard the owner on QR 770 Saturday show in December & was impressed with him) to send someone to diagnose the problem. Stephan came & diagnosed the problem & gave me quotes for repair & replacement & discussed both the options - No pressure at all. I decided on replacement & called them next day. Stephan arrived promptly at the given time & day & right away started dismantling old furnace & installed new L... read more
Fantastic service! My furnace started only blowing cold air in January so I called and they sent someone out first thing in the morning. As my furnace is quite old, I was prepared to have to shell out a bunch of money to replace it. The technician was great. He was able to find a part and explained everything he was doing in a way that I was able to understand. I would definitely use Furnace Family again!
Zac and Langdon did very good work.
Execellent and timely service. We had a plumbing issue that was addressed by Kevin. We found Kevin to be very efficient and knowledgeable in addressing the issue, as well as, answering all our questions. Thank you. Ray N
Rollup has a 5 star rating with 4,658 reviews.
Rollup is closed now. It will open tomorrow at 8:00 a.m.
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