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Roxy
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
Made reservations with the hopes we could have sushi and steak and was turned down. Very disappointing since we waited years to finally try it.
Service was incredibly slow, it was very noisy, food was mediocre at best. Honestly, the best part of the meal was probably the bread, and that’s never a good sign. It was so disappointing that I had to apologize to my wife for choosing this place.
I always loved the Roasted chicken when we go there, so for my husband's & our wedding anniversary, we wanted to eat there. So, we made a reservation & had dinner there.. received a complimentary champagne toast for our anniversary. The ambience there is great, service is always great as well, the food is very delicious. We were bummed that the Roasted Chicken on the menu was changed..it no longer comes with the potato fondant, sautéed spinach and acorn squash. That was my favorite dish. I did still order the roasted chicken... read more
Business response:
We are elated to hear about your anniversary celebration with us! We understand your disappointment about the roasted chicken preparation change and truly value your feedback.
This was our first time at Roxy and we were expecting an outstanding experience. Our first disappointment was the prices on the menu were much higher than on their website. The service was good but not exceptional and the ambiance wasn't anything special. The food was good (we both had a filet), but not good enough to to make me want to go back.
Business response:
We appreciate your input regarding pricing and your experience. We understand your concerns and value your honest feedback about our service and food quality.
I would not recommend, I was surprised this place had good reviews. Food was not good and service was okay. Not worth the $$.
Business response:
We are sorry to hear about your experience with the food and value. Your feedback helps us improve our service.
Carrots on my plate were black and burned. My steak was overcooked.
Business response:
We regret to learn about the burned carrots and overcooked steak. Your concerns are noted and we appreciate your feedback.
I made a reservation at 7pm over a month in advance. Got to the restaurant 10m early and there was no Hostess. After 5m of waiting, I went into the restaurant to see if I could find anyone to help, as a line had started to form behind us. The Hostess stated she would be right with us, almost another 5m passed before she came. We then waited another 10m till we were seated. My reservation was for 4 people and we were walked to a table for 2 people that was set up for 4 people. It was in the middle of two busy walkways since a... read more
We have eaten at Roxy’s several times and it was great. This time is was a little underwhelming. Service was great, however, 3 of us ordered the Salmon and all 3 were undercooked. The drinks seemed weak. The smoked old fashion was not very Smokey. At the end of the meal all of us decided that next year when we’re at hot August nights, we will try someplace else. 
Food was tasteless and way too expensive for what I received. Will not return.
Frequently asked questions about Roxy
How is Roxy rated?
Roxy has a 4.6 star rating with 4,661 reviews.
When is Roxy open?
Roxy is closed now. It will open at 5:00 p.m.