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Royal Honda
- Car Dealers
- Metairie, LA
About this business
Location details
5600 Veterans Memorial Blvd, Metairie, LA, 70003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Just don’t bring your car here. They replace steering racks and send you on your way with an out of wack alignment and a crooked steering wheel. Even if you take it back TWICE they still will not actually fix the issue. This was to replace a defective part on a 2022 Honda Civic. I didn’t bring it there with a messed up alignment and crooked steering wheel but I sure left with one! Not once but THREE TIMES. This place is a joke. After driving the shop foreman on Vets and informing him that it is still crooked he responded wit... read more
We leased a 2019 Honda HRV from Royal. The door lock system failed recently leaving us stranded unable to reach roadside assistance which we paid for. We brought the car to Royal for repair which was diagnosed as caused by a water leak. This leak was a result of clogged drain lines from the sun roof. We were told that this was a result of having parked the car under a tree and the repairs are not covered under warranty ($900.00+). It was not mentioned when we leased the car to be sure to park away from trees which could resu... read more
We went to look at vehicles yesterday with no intention of buying that day. I was upfront with the salesman about this we were trying to decide if we wanted a pilot or a crv. First of all the prices are high they claim because of supply and demand take your business to Honda of Harvey they aren't jacking up their prices and taking advantage of people Ryan Cambre is great over there. Second the salesman said he missed out on two car sales with people who were really buying cars today by helping us. I purchased a new 2022 rav4... read more
Some of the people in the service department are the least informative individuals I’ve ever met in my life. They beat around the bush when trying to help you understand the problem at hand so that you can bring it to someone else to fix the issue..?? they offer a warranty/insurance on tires they put on their cars, but don’t sell/have in stock the tire needed. Makes total sense.
The wife agreed to pay for a few things and the overall pricing, but when she brings home the itemized bill we learned that about 500 or more was for things she never would have agreed to and had already had done within the last month. Not exactly honest and up front.
I recently purchase a brand new 2022 Honda Odyssey from Royal Honda. I want to share my experience to those who are looking to purchase a vehicle from here please make sure you do your research and do not be afraid to ask questions or you will get scammed. Michael Yun was my sale person. He was very nice, polite, and honest. I pre-order this vehicle back in February, the vehicle was scheduled to arrive in mid-April. During the whole waiting period, Michael kept me up-to-date with the process every week. I received great se... read more
Once upon a time I had the cutest little blue Jellybean...it was a 2010 Honda Insight that took me across the country multiple times. I always got it serviced at a dealership because I felt they would stand behind their work. THEN I mistakenly trusted them to do a simple tire rotation… Happy 1 year anniversary to Royal Honda in Metairie, thanks for the tire rotation that left me stranded on the side of I10 when my entire wheel came flying off due to the lug nots not being tightened properly. Special shout-out to Don too…fo... read more
My daughter purchased a brand new Honda Accord and it had a major oil leak, would not let her trade the car in for a new car or give her a refund, car only had about 400 miles on it. Would not recommend
please share! I have had the worst experience dealing with Honda on Veterans Blvd. I dropped my car off Wednesday to get an airbag recall fixed, diagnostic testing and an oil change. My dad and stepmom picked my car up that night while I was working. when I got my car back my oil light was still on. they had charged me $180 for testing and had not change my oil. I called back the next day angry about this and they told me I could bring my car in today (friday) to get my oil changed. I dropped my car off at 12pm today, when I... read more
Business response:
We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Mike Neves GM mneves@royalhonda.com
Frequently asked questions about Royal Honda
How is Royal Honda rated?
Royal Honda has a 4.6 star rating with 4,866 reviews.
When is Royal Honda open?
Royal Honda is closed now. It will open at 9:00 a.m.