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Saela Pest Control
- Pest Control
- Merriam, KS
About this business
Location details
6230 Merriam Dr., Merriam, KS, 66203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They came out the same day I called. Explained the contract clearly.
Business response:
Thanks for your thoughts, Karen! If there is ever anything more, we can do for you, please just let us know. We are always happy to help.
They come for an hour and discuss next steps, nice for a first timer.
Business response:
Thanks for your thoughts, Aaron! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
I thought by hiring a pro they would do something more than set a few traps. I've already done THAT much myself. But after a little more than a week the pros traps have only caught one mouse/mine have caught two. But hey... I had to give them a try. At least they were friendly and very likeable.
Business response:
Bob, we apologize for your frustrations. We strive to make every interaction with us a positive one. Now, we do use the best products on the market and make sure to treat more places around your home with it. Our service specialists are trained very well and know the best strategies of protecting your home. Just so you know, we do offer unlimited free re-services, so if you see any persistent activity or would like us to come out and make any adjustments, please just let us know. Give us a call at 866-529-0864. We're al... read more
I have only dealt with them for the last 24 hours, but it was absolutely awful. I set up the mosquito and home pest control. They were supposed to come out and spray this morning as long as I electronically signed the service agreement. First, I was sent the wrong service agreement twice. Then I was sent the somewhat right service agreement twice, but it did not have the home pest control added to it. So I signed for the mosquito control, but was never sent the other one. I got a call at 8 a.m. saying they will be at our hou... read more
Business response:
Jessica, we apologize for the frustrations you faced during the sign up and service activation process. We strive to make every interaction with us a positive one. Now, we are having a hard time finding your account based off of just your Home Advisor name, but we would love to learn more about what happened. Please give us a call at 385-352-8932. We really do have a great service and would love the opportunity to prove that to you. Again, we apologize for all the frustrations and look forward to making sure you and your hom... read more
Review the contract carefully. They say one thing then cannot produce what they promise they would do. Pressure you into contract and force you to sign to a long 2 year deal (which other companies don't).
Business response:
We apologize for your experience, Torrez. We're always very thorough about the sign-up process. We go over the agreement with you, have you sign it, and send you copies of everything. We train our sales reps to reiterate multiple time the length of time our new customers are signing up for. We apologize if you feel that any of this did not happen. We appreciate your feedback, as we are always looking for ways to improve. If there is ever anything we can do in servicing your home for you please let us know. We thank you ... read more
Specifically instructed them to coordinate the visit before they came. Company policy is to call 2 days before coming. No one called and we weren't home. They didn't touch the back yard because of dogs and didn't do the treatment we requested. After a month long battle to get out of the contract (this was our second scheduling problem) we reached an agreement for a shortened contract with no penalty. Hearing similar stories from other residents of our neighborhood.
Did not eliminate the problem
No comment
Business response:
Hi Susan, hopefully we will continue to serve you well enough to increase our rating and review. Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
The person that came out to check the traps couldn't answer must of our questions and wanted to pull the traps early. They did send someone out every other day to check the traps but we had to pay the large amount of money and the mole was never caught. So I don't see why we have to spend money and get nothing caught. We only had 2 weeks and now if the mole keeps tearing up my yard I have to pay more money to catch him. I feel we are throwing money in the hole with the mole.
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.6 star rating with 3,379 reviews.
When is Saela Pest Control open?
Saela Pest Control is open now. It will close at 9:00 p.m.