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Sam Ash Music Stores

4.9

About this business

Sam Ash The Musical Instrument Megastore has everything for musicians: instruments, recording and DJ equipment, Pro Sound, accessories, and songbooks. You'll find every major brand of guitars, basses, amps, keyboards, synths, ukuleles, drums, clarinets, flutes, saxophones, trumpets, trombones, violins, and more. This location offers music lessons and repair services for guitar, windwood, brass instruments, and electronic music equipment. 

Location details

5533 Westpark Drive, Charlotte, NC, 28217, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.91,535 reviews
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Llh Polite-Coleman's profile image
Llh Polite-Coleman 
recommend  Recommended
6 months ago

Love the personal care that Sam Ash Staff provides. Never had a bad experience and my Grandboys love the store. Where else can you go and actually play the instruments. Love Them! 

Lloyd Hanson's profile image
Lloyd Hanson 
recommend  Recommended
7 months ago

I found very helpful, but not pushy staff. The store was very comfortable, more like music stores I remember from long ago and less like a mass merchandising outlet. I got a deal that was far better than I was expecting, to the point that there was absolutely no need for haggling or second thoughts. It was my first visit ever, to a Sam Ash store. It certainly won't be my last. Thanks gentlemen! 

Howie Silinski's profile image
Howie Silinski 
recommend  Recommended
10 months ago

The staff went above and beyond to make sure my recent purchase was fully functional and setup correctly. 

Business response:

Howie, We're glad to hear that you're happy with your purchase. Our team is always happy to help out with any questions or concerns you may have. Feel free to reach out to us at (704) 522-9253 if you need anything. 

Peter Roy's profile image
Peter Roy 
recommend  Recommended
a year ago

Had a great experience with the staff at Sam Ash yesterday. I had a lot of gear to trade in so it took a bit of time to get it all assessed but the guys were extremely friendly and accommodating. And, in the end, I got what I had hoped for in trade value. Walked out with a beautiful Fender Player Strat, tobacco burst, HSS and a very smooth maple neck. Happy guy!! 

Business response:

YOU Rock Peter !! Thanks for sharing and we hope you to see you again soon! 

Jim Lown's profile image
Jim Lown 
recommend  Recommended
a year ago

The staff was helpful and very nice. We really felt like we were welcome and they answered all of our questions. 

Business response:

Thanks for sharing Jim ! See you soon! 

Frank Balthazar's profile image
Frank Balthazar 
recommend  Recommended
a year ago

Great store, great employees. Thanks for your help. 

Business response:

Very kind words Frank , we treat every customer like family. Thank you for the positive review!  

William Bantz's profile image
William Bantz 
recommend  Recommended
a year ago

They are knowledgeable, professional, and courteous. They went out of their way to accommodate us as our granddaughter was going to Africa on a mission trip and needed a guitar case for flight travel. Great job Sam Ash Charlotte! 

Business response:

Thanks for sharing William ! You're the best! Appreciate the love! - Sam Ash Music Stores  

Barry Bowling's profile image
Barry Bowling 
recommend  Recommended
a year ago

I recommend Sam Ash in Charlotte to any and all musician's who are looking for a retail store that cares about musicians! The staff went above and beyond to ensure I was taken care of. I worked with Eric O. for three weeks on the trade-in and purchase of a new guitar, and he was without a doubt the best sales person I've had the pleasure of working with as a consumer. He was passionate about helping me and any other customers that came in the store, and did so with a smile! I loved my experience, and if you're a bass playe... read more

Business response:

Very kind words Barry , we treat every customer like family. Thank you for the positive review!  

Osom Spoon's profile image
Osom Spoon 
recommend  Recommended
a year ago

I was in music heaven very nice😍💪🏿💪🏿 

Business response:

Thanks so much Osom! 

Frequently asked questions about Sam Ash Music Stores

How is Sam Ash Music Stores rated?

Sam Ash Music Stores has a 4.9 star rating with 1,535 reviews. 

When is Sam Ash Music Stores open?

Sam Ash Music Stores is closed now. It will open tomorrow at 10:00 a.m.