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San Diego Post Acute
- Nursing home
- El Cajon, CA
About this business
Location details
1201 South Orange Ave, El Cajon, CA, 92020, United States
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I came by to see how the facility was run and if it was suitable for a family member or friend. I was kindly greeted by Heather the Social Services Director and she gave me a full tour. She showed me such genuine kindness with no time restraints and thoroughly answered all my questions. I was also introduced to a funny, hard working activities director named Jerome. Knowing these two are here makes me give this facility 5 stars and I Highly recommend anyone looking to give this location a try.
My dad had been in the facility for nearly 5 years.There was a change in ownership in the last few months, but the care seems to be just as good as ever. I am most happy with the nursing staff and I cant rave loud enough regarding the nursing care. The Nurses and Respitory therapists have been great!!! My dad always received loving care. I cant recomend the physical theripy as i have never been happy with that area. I only moved my dad because I live 140 miles away from the nursing home and I need to be closer so that I c... read more
Disgusting place. I interned here and they left a poor woman with vomit all over her and she was passed away!!!! I couldn't believe it. Place is dirty. Staff is rude. Immediately reported this place and never went back!!! Do not bring your loved ones here please!
Business response:
Dear Kelsie, Thank you for sharing your concerns. We are saddened to hear that your experience at San Diego Post-Acute Center left you with such a negative impression. The concerns you have raised are serious, and we do not take matters involving resident dignity, compassionate care, cleanliness, or professionalism lightly. Every individual entrusted to our care deserves to be treated with respect, kindness, and dignity, particularly during life’s most vulnerable moments. While we cannot discuss individual resident circum... read more
The place was dirty, and patients were often wandering around. While I was there, I witnessed several male patients urinating outside in front of other people, which made me very uncomfortable. I was also extremely unhappy with the care my dad received there. I felt that his health worsened during his time at this facility, and sadly, he passed away a few weeks later. Based on my experience, I would not recommend this place. AVOID.
0 stars! I absolutely DO NOT RECOMMEND this place. Don't be fooled by the lobby or administration! Dinner many times was a dry Sandwich with1 piece of meat and lettuce. We've heard the nurses cuss and give orders to the patents. The toilet seat and wheelchairs are broken and unsafe. There are over 20 people left sitting in a room to torment each other with no staff. The individual in their care has been left sitting in poop. More than 1 fall that has now put that person back in the hospital with a broken leg. Took a over a... read more
Business response:
Dani, thank you for taking the time to share your concerns. We are deeply sorry to hear about the experience you described. The safety, dignity, comfort, and respectful treatment of every person entrusted to our care are extremely important to us, and concerns of this nature are taken very seriously. Because we respect the privacy and confidentiality of those we serve, we are unable to discuss the circumstances of an individual’s care in a public forum. However, we want you to know that your comments regarding care, safety,... read more
They have new management who have let go their billing department fired them. the phones have been shut down. I am trying to figure out my bill, I tried to set up bank drafts to autopay them the past employees told me that I do not owe anything because Medi-Cal has accepted my husband .a few weeks later I start getting bills but no one called to tell me I did now have to pay but no one set me a bill until yesterday which included bak months from 2025 ,they seem to be charging me for visits to see my husband. and the price t... read more
This place looks nothing like your picture. This place is dirty unsafe and the staff are good my dad is blind so I call and they have to bring him the phone and they make it a hassle just to talk to him they tell me call back all the time because the phone is in use and make up all kinds of bs I rate this place a big "0"I walked by the front desk and just winze my way through like nothing I would not recommend this place for anyone!!!!!
"I am writing this to warn other families: DO NOT trust this facility with your loved ones. My 97-year-old father, who has dementia, suffered multiple falls while under their care, resulting in a fractured rib. When I asked for explanations, the staff claimed they 'saw nothing,' which is a complete failure of supervision. What is even more infuriating is the arrogance of the administration. Instead of taking responsibility for their negligence, the directors had the audacity to blame me, suggesting the injuries happened duri... read more
This place needs more help! They RARELY answer the phone at the nurses station, and I had a pizza delivered to my friend there for his 61st birthday. I just called and an hour later it's STILL sitting at the front desk!!!!!
Frequently asked questions about San Diego Post Acute
How is San Diego Post Acute rated?
San Diego Post Acute has a 3.6 star rating with 209 reviews.
When is San Diego Post Acute open?
San Diego Post Acute is open now. It is open 24/7.