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San Diego Post Acute

3.7

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1201 South Orange Ave, El Cajon, CA, 92020, United States

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3.7203 reviews
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Yolanda J.'s profile image
Yolanda J. 
rating
2 years ago

I also cannot understand how this facility is allowed to contiue operating We had to take my mother there bqck in May 2021 we could not find another acute center. From the start the service was TERRIBLE, I'm aware that it was during the Covid period, but trying to contact someone their was near impossible. I tried calling the Manager always out, not available. We were able to get someone to stay with my mother during the day untill about 5, during the week. On a sunday my mother got sick, she vomited, I asume that N... read more

Jeanne L.'s profile image
Jeanne L. 
rating
2 years ago

They seem to take their phone off the hook a lot...especially on weekends. 

Emmett D.'s profile image
Emmett D. 
rating
2 years ago

I cant believe this facility is still running. The staff are horrible, nurse Josette Isidro has an awful attitude and clearly does not care about the patients. She was cussing at one of the patients because they were walking too slow... I was incredibly shocked and disgusted. 

Karyn S.'s profile image
Karyn S. 
rating
2 years ago

Leaving one star because I cant leave zero. Putting my grandma in the hands of these people was my biggest mistake. I repeatedly told charge "nurse" josette isidro that my grandma needed more care and she was being neglected thats when she proceeded to tell me I was wrong and there was nothing else they could do as she turned around to leave the room she called me a slur under her breath. Dont go here and if you do specifically request that JOSETTE ISIDRO does not go near your loved one. :/ 

Sampson B.'s profile image
Sampson B. 
rating
3 years ago

The service is getting worse in subacute section over 45 patients only have 3 LVN and 3 CNA, 20 + PATIENTS with ventilator ONLY 1 RT On the floor , so dangerous if there is emergency situation , No quality of care , the doctor here Guha Roy and his assistant NP Zicky is so terrible, Don't want to listen to anybody either their way or nobody way Cannot communicate or express your concern about your loved ones under their care with them Cannot wait to get my dad out . Feel sorry for all the workers in that facility es... read more

Christy N.'s profile image
Christy N. 
rating
3 years ago

It's impossible to reach the facility by telephone to check if there is any Covid restrictions before a visit. Driving 60 miles to visit my family member I like to know if there is any restrictions. Clothing is another issue. I write my family members name on each article of clothing and by the next visit they are missing. Also, personal items eyeglasses, pictures, bible any thing of value gone. Unfortunately when a family member is unable to communicate it's difficult to say where to place the blame. Nursing staff is alwa... read more

Paul S.'s profile image
Paul S. 
rating
3 years ago

not the very best place for your relatives to have rehabilitation. profeasional staff dont know nothing about their patients medical history. 

Fran M.'s profile image
Fran M. 
rating
4 years ago

My friend was admitted Dec 16, 2021 for an abscess on his leg and for physical therapy to strengthen his legs. The problems I have with this facility are: 1: there is only 1 phone the patients can use to call out or to receive calls from the outside. 2: trying to reach someone in charge is next to impossible. I have left several voicemails and emails asking someone to contact me regarding my friend's care. No response. 3. money was stolen from my friend's nightstand. Complained, but no follow up. 4. my friend only rece... read more

Rachelle W.'s profile image
Rachelle W. 
rating
4 years ago

We were sent to San Diego Post-Acute Center-1201 S Orange Ave, El Cajon, CA 92020 per the assessments of what was needed by the Kaiser medical professionals, and agreement of the patient, my grandmother after having a stroke. During my Grandmother's time there she was told to make her own bed when she asked if the bed was made because it looked unmade. When she asked for assistance to use the restroom, the nurse assigned to her care at the time, told her to wet her depends and that taking her to the restroom was too inconven... read more

Frequently asked questions about San Diego Post Acute

How is San Diego Post Acute rated?

San Diego Post Acute has a 3.7 star rating with 203 reviews. 

When is San Diego Post Acute open?

San Diego Post Acute is open now. It is open 24/7.