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San Diego Post Acute

3.6

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Location details

1201 South Orange Ave, El Cajon, CA, 92020, United States

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3.6209 reviews
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Paul D.'s profile image
Paul D. 
rating
a year ago

Care overall, they just put the patients in wheelchairs and let 'em go. My partner got a UTI infection. Because they didn't keep her clean, she had dementia, and now she's in hospice, and she's going to die, they killed her 

Pamela C.'s profile image
Pamela C. 
rating
a year ago

This place is horrible. Room was crammed with 3 patients. Nurses could care less. Given pain meds and wasn't in pain. Photos of rooms shown are not even remotely close to reality. TV so low on the wall the patients can't see it. I mean WTF. the quality of care is non existent. I bet a lot of people lose their life there Asked front desk which way to go and seemed bothered I asked. 

Adrianna A.'s profile image
Adrianna A. 
rating
2 years ago

My grandma was a patient here. I was only here for 5 weeks, and now she is fighting for her life. The nurses seemed to be nice at 1st, but when I started complain about her things being missing, her wearing the same clothes for days and ignoring her just because she was in isolation. We took her to the hospital where she was admitted with severe dehydration UTI and infection in her face, and her eyes were so bad that the doctors were scared she might lose it. This was 3 weeks ago, and like I said, she is fighting for her lif... read more

Yolanda J.'s profile image
Yolanda J. 
rating
3 years ago

I also cannot understand how this facility is allowed to contiue operating We had to take my mother there bqck in May 2021 we could not find another acute center. From the start the service was TERRIBLE, I'm aware that it was during the Covid period, but trying to contact someone their was near impossible. I tried calling the Manager always out, not available. We were able to get someone to stay with my mother during the day untill about 5, during the week. On a sunday my mother got sick, she vomited, I asume that N... read more

Jeanne L.'s profile image
Jeanne L. 
rating
3 years ago

They seem to take their phone off the hook a lot...especially on weekends. 

Emmett D.'s profile image
Emmett D. 
rating
3 years ago

I cant believe this facility is still running. The staff are horrible, nurse Josette Isidro has an awful attitude and clearly does not care about the patients. She was cussing at one of the patients because they were walking too slow... I was incredibly shocked and disgusted. 

Karyn S.'s profile image
Karyn S. 
rating
3 years ago

Leaving one star because I cant leave zero. Putting my grandma in the hands of these people was my biggest mistake. I repeatedly told charge "nurse" josette isidro that my grandma needed more care and she was being neglected thats when she proceeded to tell me I was wrong and there was nothing else they could do as she turned around to leave the room she called me a slur under her breath. Dont go here and if you do specifically request that JOSETTE ISIDRO does not go near your loved one. :/ 

Sampson B.'s profile image
Sampson B. 
rating
4 years ago

The service is getting worse in subacute section over 45 patients only have 3 LVN and 3 CNA, 20 + PATIENTS with ventilator ONLY 1 RT On the floor , so dangerous if there is emergency situation , No quality of care , the doctor here Guha Roy and his assistant NP Zicky is so terrible, Don't want to listen to anybody either their way or nobody way Cannot communicate or express your concern about your loved ones under their care with them Cannot wait to get my dad out . Feel sorry for all the workers in that facility es... read more

Christy N.'s profile image
Christy N. 
rating
4 years ago

It's impossible to reach the facility by telephone to check if there is any Covid restrictions before a visit. Driving 60 miles to visit my family member I like to know if there is any restrictions. Clothing is another issue. I write my family members name on each article of clothing and by the next visit they are missing. Also, personal items eyeglasses, pictures, bible any thing of value gone. Unfortunately when a family member is unable to communicate it's difficult to say where to place the blame. Nursing staff is alwa... read more

Frequently asked questions about San Diego Post Acute

How is San Diego Post Acute rated?

San Diego Post Acute has a 3.6 star rating with 209 reviews. 

When is San Diego Post Acute open?

San Diego Post Acute is open now. It is open 24/7.