Schumacher Volkswagen of North Palm Beach

Pingo 

on DealerRater

9 years ago

Fantastic and proffessional My second Schumacher purchase. Both were outstanding experiences and Sidney was a pro who went above and beyond. The whole process was painless - well organized and world class. 

Touaregfanatic 

on DealerRater

9 years ago

New in town New in West Palm Beach - Was recommended Schumacher for my Touareg - Our Customer Representative (Cyndi) was very accommodating and friendly. Not only did she return our calls, but she answered all our concerns and really worked with us to get the most of what we needed done, keeping in mind our safety and budget. How many times can you actually say -that was a good experience - in this business not too often,... Thank you for your help. 

JDM 

on DealerRater

9 years ago

Cindy Does it Best For Her Customers Cindy gave us a reasonable quote for what a 60000 mile checkup might cost, she booked the car for service on the day I requested, she said it would not take long, I added that there was a buzzing noise in the air fan, she let us know they found a problem with the fan and what it would cost to replace it. She delivered the car finished, washed and at the cost as projected. We were indeed, very pleased. 

damian 

on DealerRater

9 years ago

Doreen is awesome! Doreen in VW serice is a pleasure to work with, she is easy to contact set up and make appointemnts and treats me right. When my car wasnt ready as expected she gave me a loaner so I wasnt inconvenenced in any way 

junebuggy 

on DealerRater

9 years ago

Check Engine Light Stopped by on a Saturday morning, without an appointment, and the service department resolved the problem with the check engine light and had us on our way! Schumacher really goes the extra mile in customer service, their great! 

PassatS 

on DealerRater

9 years ago

The best service person ever I was very lucky to have Doreen answer the phone. She is so professional and really enjoys her job. I went in for a 40k service and from handshake to handshake it was A+. Very pleased and will recommend it to all my VW friends, Thanks again Doreen Andrea 

jbernardo 

on DealerRater

9 years ago

Broken Sensor ABS brakes sensor was replaced. Cynthia was very helpful. Even provided rental car when she found out part was not in stock. Very happy with service. 

passat 

on DealerRater

9 years ago

Had a great experience and they did a great job! They took great care of us and our vehicle. Service was excellent!! The staff is very courteous and knowledgeable. Our Service person Cyndi was very nice and gave us a fair price for all work completed on our car! 

Lovemywagon 

on DealerRater

9 years ago

Patrick Casey is the bomb.com!!! The beginning of my visit was a disaster. I drove up and spoke with the rudest service rider ever. Cindy was her name. Every question I asked was a NO can't help you. Maybe because it was an older vehicle or it was 4:00 pm not sure. I drive a 08 VW Passat Wagon and trust me if they made a newer model I would so get one. But she was so rude. I left and called the service Manager and he stated he would help and to turn back so I did. That's when Patrick Casey came to the rescue. He was very inf... read more