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Schweiger Dermatology Group - Boca Raton Central
- Dermatologists
- Boca Raton, FL
About this business
Location details
22191 Powerline Rd, Suite 29C, Boca Raton, FL, 33433, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The Boca office on Palmetto Park Road has deteriorated significantly. The staff are incompetent . We experienced issues ranging from being told we had no appt when it was confirmed the day before when we called; waited 45 minutes to be seen by the PA, Elizabeth, with whom the appt was made, were told the appt was not with her and my child as eventually seen by a different PA who we were not familiar with and didn't make the appt. with. My husband is a physician and he too was appalled at how a medical practice could be so ... read more
Business response:
Lee, thank you for sharing your feedback. We apologize for the inconvenience you experienced during your recent visit. Your satisfaction is important to us, and we're committed to improving based on your comments. Our management team has reached out, if you would like to discuss this further please call 561-353-3376 and ask for Becky or Courtney.
In the past I have loved Clearlyderm and never had an issue. Visited this time on 9/19. Left a message on 9/21 with a question about my script in which they got right back with me. Left another message the following week on the same subject and as of today 10/6, I haven't heard a thing from them. 2 and a half weeks of silence. Love the people there and it's only a communication issue so feel free to go by there for any issues you may have. I won't though.
Business response:
Hello Kevin, We are unhappy to hear about this. We have reached out to you directly regarding this situation and to clarify. We take our patient experience very seriously and want to make this right. Thank you.
I got botox for the first time. I only had it done on my forehead it was $330..3 weeks later and I can still wrinkle my forehead. I called them and they said they could use more units but I would have to pay more...so I was disappointed...
Business response:
Hello, we are unhappy to hear about the experience you are describing. We have reached out to you directly regarding this situation. We take our patient experience very seriously and want to make this right. Thank you.
Clearlyderm is very deceptive in their billing practices. For every visit, there are always surprise billings to the patient. They will also not hesitate to send you collection letters. It is also very difficult trying to get anyone to answer your billing questions. You are much better off finding a more reputable dermatology provider.
Business response:
Hello Mark, we are sorry to hear about your experiences. We have spoken with you over the phone regarding the issue. We take pride in patient satisfaction and billing transparency, and if you would like to discuss this in more detail, please contact our office. Thank you.
By far the worst dermatologist office I have EVER been to. I came to Clearly Derm due to a cyst on my forehead that needed to be injected with cortisone and I left Clearly Derm with a half inch deep hole in my forehead. The doctor suggested I come back and have them inject saline to fix this huge indentation they created on my forehead. So i did just that; i made a follow up visit to fix the atrophy that was created by the doctor. Firstly, the office charged me for my follow up visit, a visit I ONLY needed to fix a hole th... read more
AVOID. Terrible bedside manner. The medical staff talks negatively about patients behind closed doors. It's completely audible to everyone here. Hopefully management sees this and takes action. Elizabeth's attitude is shameful.
Well I got got again! Don't come here.... I initially called letting them know I was interested in scar revision or scar removal. I was called back and they confirmed what my intention was and I booked an appointment. They decided to book me with a dermatologist that could do absolutely nothing about scarring or provide a cortisone shot for a blemish I inquired about.... ok? So I went through the appointment a little confused about what I was doing there. They gave me a cream and prescription.... for scarring? Don't think ... read more
The people who work here give you the worst experience ever. They make so many mistakes. The girl make the wrong appointment. I payed twice for no reason. You will lose your money here.
Business response:
Hi Lisseth, It's very alarming to hear that you would have made a payment in error for no reason, twice. We have a full-time billing department and supervisor available daily for any questions or concerns involving insurance or billing. We would like to look into this for you immediately. Please reach out to our corporate office as soon as possible info@clearlyderm.com or (561) 299-3907
I can't recommend Clearlyderm at all. The doctors and PAs we saw were great, but the manner in which the practice is run is horrible! You can't call the location directly. You have to contact the switchboard. Sometimes they call you back and sometimes they don't. On several occasions when my son needed a prescription refill or I had a question - after waiting several days without a call back - I had to physically goto the location and ask for a refill at the check in desk. They recently made a mistake with scheduling that r... read more
Frequently asked questions about Schweiger Dermatology Group - Boca Raton Central
How is Schweiger Dermatology Group - Boca Raton Central rated?
Schweiger Dermatology Group - Boca Raton Central has a 4.6 star rating with 845 reviews.
When is Schweiger Dermatology Group - Boca Raton Central open?
Schweiger Dermatology Group - Boca Raton Central is closed now. It will open at 8:00 a.m.