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Schweiger Dermatology Group - Boca Raton Central
- Dermatologists
- Boca Raton, FL
About this business
Location details
22191 Powerline Rd, Suite 29C, Boca Raton, FL, 33433, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I do not recommend the Boca Raton office at all. The exam was extremely rushed. It was difficult to ask questions and receive thorough explanations. I was over charged for every procedure -4 different items- and had to go through several phone calls to get a refund. I was even hung up on during 1 of the calls. It took over 2 1/2 month to get the charges corrected. The billing staff is very rude. I have never written a bad review for a doctor's office, but my truly negative experience with this office, from start to finish, c... read more
Their staff is not all together. I was a new patient. Called in for an appointment and had to wait 6 weeks for one. Five days prior to my appointment, I received a call from their office saying that the doctor I had an appointment with had a family emergency and it was not known when she would be coming back to the office. I asked if I could see another experienced doctor instead, but I wouldn't be able to wait another 6 weeks for an appointment. The girl booked me for today, at 11:15 a.m. (my original appointment was f... read more
Business response:
Suzan, We are sincerely apologetic for the rare series of events you experienced, which we understand is frustrating. Your original appointment with Dr. Weatherall was canceled because she had a serious medical emergency involving her two year old son. Dr. Hancock unfortunately fell ill yesterday and respectfully declined to see patients while she wasn't feeling well, so her patients all had to be rescheduled last minute. This is not a common occurrence and we sincerely apologize for what you experienced. We appreciate you s... read more
The doctor in my opinion sucked. I saw him for not even 5 minutes and I'm still paying hidden fees I had no idea about. Not to mention I had paid already when before leaving.... now they're asking me to pay the same fee I paid when I was there... where did my money go?It was such a waste of time and money as the doctor put no effort into my first apt with him. This place is just a name and overrated. The fact that I have to pay bills months after my 5 min apt is seriously stupid. I had even asked the front desk about pricing... read more
Business response:
Hi Daviana, There are no hidden "fees". The discrepancy, as explained, is that a payment was made in office for the regular PCP copay when the amount for Specialist Copay should have been collected. The balance owed is simply the difference between your PCP and Specialist copay amounts. Dermatology is always considered a "Specialty", no matter where you are seen. Payments can be made over the phone, online, or in person at any of our offices. We have a full time billing department available to answer any questions and exp... read more
The doctor here was really such a jerk. The nurse was nice, asked my concerns, etc. When the doctor came in, i maybe spent 3 minutes with him. (He had some interns with him , so i really hope they learn to be nicer to customers.) he asks why im there and im like "well i just want to be able to fix this"-and i point at my face and was gonna continue and explain when he stops me and is all "WHAT IS 'THIS' in such a rude tone, so i said "my acne on my face sir" and stated maybe i eat too much dairy and he just smirked looking a... read more
Business response:
Hi Jimena, We tried to contact you yesterday. Please get back to us at your earliest convenience- info@clearlyderm.com so we can resolve your concerns. The provider you are remarking about is no longer with the practice. We would appreciate the opportunity to have you follow up with one of our warm and knowledgeable Board Certified Dermatologists so you can continue your treatment with a highly qualified, personable medical provider who can help you achieve the clear-skin results you are looking for. We hope to hear f... read more
BEWARE of their billing practices. They decide, to their own benefit and not the patients, what the "description of services" and billing codes are without discussing it beforehand. For example, they put a pinpoint dot of liquid on my son's skin, called it a "destruction of lesion" despite the fact it took weeks for it to disappear on its own- it wasn't frozen or anything like that in the actual office- and slapped the highest $$ they could charge for it. They said they charge the most the insurance company would allow. They... read more
Business response:
Stacy, We are truly apologetic to hear about your experience at our office and would like to offer a follow up appointment with one of our Board Certified Dermatologists who specialize in pediatric treatments. Our primary concern is that patients and their families feel comfortable and confident in their Dermatologic care at our practice. I do want to correct your statements and make sure you are aware that medical providers absolutely may not and do not chart any codes that were not performed in the room. The cost to an... read more
Honestly the worst experience I've had. It was my first time visiting a dermatologist and wanted a general check up since it was my first experience. So an assistant first took me to a room and asked me what i'm visiting for and I said I wanted a general check up but I guess she felt annoyed by my answer and wanted me to be more specific. So I was more specific as to the possibility of me having rosecea and acne. Afterwards the dr came to ask me the same questions as to what I'm here for which my question is "were you not in... read more
Business response:
Hi Alejandra, We are very sorry the medication you were prescribed was a high cost- however we have absolutely no control over the cost of medications at your pharmacy. This is something that is controlled by the pharmacy you filled your prescription at, as well as the prescription coverage you have on your insurance plan. Please understand that our highly skilled providers treat thousands of Dermatology concerns- everything involving the skin- from the toenails, to the scalp, and everything in between. In pressing for m... read more
I saw Clearyderm Delray earlier in the week and had a 'freezing' of an area on my face. By Friday afternoon it was looking like there might be a problem. So I called at app 3 PM, and the office, which on the internet states it's open until 5, was on answering machine. A drive over there showed it was empty/dark. No Saturday hours. Saturday morning I called Clearyderm Boca, where had seen them almost a year before, but was already patient there as well. I called about 10:30 AM as the website says they're open until 2 PM... Ab... read more
Business response:
Hello, I'm reaching out to apologize for your frustration. Please understand we had altered hours around the Thanksgiving Holiday, which was reflected online. We apologize our office was closed that afternoon. Please understand if there is ever a change to the schedule, such as holiday hours, this is updated online. In regards to the situation that occurred when you called our Boca Raton office, it was explained we would have been closed by the time you arrived; and would have been happy to add you on first thing on Mon... read more
When i arrived the office admins told me i didn't have an appointment. I explained to then that i made an appointment through ZocDoc and they asked me what is that? I ended up waiting 1.5 hours for them to figure out what Zocdoc is. I was ultimately squeezed in as a walk in to see someone but it was very frustrating and a giant waste of time. It took the admins over an hour to confirm my benefits. I went up to speak with them 4 times and they kept telling me we just need to verify your benefits and then you'll be seen. And ... read more
I recently changed insurance and only had two options in my immediate area. Figured I'd be coming back to this place for a long time because I have reoccurring problems. This is the Boca Regional Hospital location. The lobby is huge with marble flooring. Front desk is nice enough. I'm let in after filling out paperwork and it's not crowded at all. I told the assistant I'm a student and it's my first time at Clearlyderm because I switched insurance. The doctor comes in, we chat about what I told the assistant. I get asked to ... read more
Business response:
We have reached out to you to discuss your medical issues. Unfortunately, as with all medical care, there are large deductible, co-pays and out of pocket expenses that are out of our control. Clearlyderm is no different from any other dermatology office that, like us, is under contract with your insurance company to charge a certain amount and collect a certain amount for the services rendered. We have made many payment arrangements with patients that cannot pay their outstanding balance all at once. We would be happy to ... read more
Frequently asked questions about Schweiger Dermatology Group - Boca Raton Central
How is Schweiger Dermatology Group - Boca Raton Central rated?
Schweiger Dermatology Group - Boca Raton Central has a 4.6 star rating with 845 reviews.
When is Schweiger Dermatology Group - Boca Raton Central open?
Schweiger Dermatology Group - Boca Raton Central is closed now. It will open at 8:00 a.m.