Schweiger Dermatology Group - Castro Valley

Kate W. 

on Yelp

a year ago

I was scammed here by incorrect billing. Free annual skin check by my health provider ending up charging money. The 3 minute check for $147.73 bill. My health provider offered FREE skin cancer annual check. I found the CSI info on my health provider website and called to book an appointment for the FREE skin cancer annual check. When I arrived, the doctor spend 3 minutes to check my skin, says everything is good, I left happily. Then I received $147.73 bill. I was shocked. I called them, they says the number can not be chang... read more

Ghol S. 

on Yelp

a year ago

I DO NOT recommend this place, went here for skin help as a new patient, BIG MISTAKE, will NEVER step foot in here again, even if my life depended on it. 

Emily C. 

on Yelp

a year ago

There's a reason this place has such low ratings. I booked through ZocDoc two weeks ago. I took time off work to come in to have this appointment. When coming into the extremely cramped office I spoke to a woman with two nose ring studs explaining that I had an appointment. She mentioned it was self paid and I informed her that I was using insurance. She then became very rude and said they don't take my insurance even though through ZocDoc it stated they did (medical practices choose on Zocdoc which insurance is listed under... read more

Donna W. 

on Yelp

a year ago

Dermatology at California Skin Institute, Castro Valley; Joel Crockett, M.D. Prior to today 07/09/2024, I had a favorable view of the Castro Valley office of California Skin Institute, Joel Crockett,M.D and staff. However, I received a call from the office staff today asking for a large payment because they told me they made a mistake in my charge. When I visited 2 months ago, Dr CROCKETT HIMSELF GAVE ME AND HIS RECEPTIONIST THE PRICE, which I paid before leaving. To say that I was blindsided by the call today asking for mon... read more

Laura G. 

on Yelp

a year ago

Very pleased with the care I received today from Alicia. I had some lumps and growths removed from my face. Alicia determined the types of issues I had in each case and the proper treatment. She was knowledgeable and thorough in her explanations. She did some additional checks for other skin problems and gave me advice on self care. I have a follow up appt. scheduled and further treatments planned. 

Vivienne V. 

on Yelp

3 years ago

I called many many times tried to schedule an appointment for my son, left messages with the office. Finally, Melanie called back but I missed it. I called them again. After waiting on the phone for almost half an hour but couldn't get a hold of anyone. I gave up. It is so so difficult to talk to someone to schedule an appointment. I guess I need to look for another dermatologist! 

Anna L. 

on Yelp

3 years ago

I can't even get in contact with anyone. I booked an appointment on Zocdoc only to find out through voicemail that they don't even have availability. Tried calling them back multiple times, left a voicemail with my name and number. Still have heard back from them. I guess they're doing me a favor because I wouldn't want a provider who I can't get in contact with. 

Deborah j. 

on Yelp

3 years ago

Seeing Dr Wapen for a skin condition Psoriasis for the last 2 years or so. She has NEVER physically examined my skin. Bedside manner is short and terse. Wondering if they do that to all their patients? There is a reason for the bad reviews. Staying until we can find another dermatologist who will actually examine the skin condition. She writes the RX and orders the lab work and that is it. Absolutely the WORST place to go! Will NOT respond to requests for copies of the lab blood reports. They ordered an absolutely ridiculous... read more

Ron A. 

on Yelp

3 years ago

Disappointed with lack of transparency pf charges and billing. Was told procedure was not covered by insurance and paid with credit card up front then received a bill for copay after they processed an "office visit charge".