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Schweiger Dermatology Group - Flatiron

3.7

About this business

Location details

21 West 19th Street, New York, NY, 10011, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:30 p.m.
Tue7:00 a.m. to 7:30 p.m.
Wed7:00 a.m. to 7:30 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.7469 reviews
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Tara P.'s profile image
Tara P. 
rating
8 years ago

I went here a few months ago for my annual skin check and it was wonderful! So when I recently started having some facial skin issues I decided to go back. I made an appointment with dr hammerman and I wish I never did! He was so rushed, barely listening to anything I said and didn't even look at the infected area/dry skin under my eye. He immediately prescribed me 3 different things - none of which should be used around the eye and none are for treating dry skin. Not too happy about this, spent $150+ on prescriptions that a... read more

Business response:

Hi Tara, We're so sorry to hear you were displeased with your visit. We'd love the opportunity to speak to you about your visit. Please contact our GM at this location - Abi Ocava - aocava@schweigerderm.com or 347-537-2870. Thanks, Melissa Kleinman Schweiger Dermatology Group 

Andie H.'s profile image
Andie H. 
rating
8 years ago

I will absolutely never go back to this office again. I went in for an annual skin cancer screen, was diagnosed with something else as part of that visit and was not only billed for an annual screen but an office visit. I don't understand how a diagnosis that was part of an annual screen would be an incremental visit/billing. This is the shadiest business practice I have ever seen from a doctor and I would never recommend anyone have to tolerate that. The Dr. I saw was fantastic but alas I will never go back. 

Business response:

Hi Andie, We're sorry that you're confused by the billing. We'd like the opportunity to speak to you so we can better understand your billing questions. We're very pleased to hear the doctor you saw was fantastic and we'd love to have you remain a patient at Schweiger Dermatology. Please reach out to our General Manager at this location: Nicole Duchatellier General Manager-Flatiron Schweiger Dermatology Group​ Direct: (646) 665-3624 C: (646) 548-7032 NDuchatellier@schweigerderm.com Thank you, Melissa Kleinman Schweiger Der... read more

Tiffany W.'s profile image
Tiffany W. 
rating
8 years ago

The purpose of my visit was an urgent rash that has spread up my leg. Dr. Jamal didn't know what it was so took a biopsy then said she'd prescribe me a cream to start using immediately to help the rash. I went to my CVS and it was never called in, called twice more to have an urgent message put in to remind her to call in the prescription. I waited an hour in CVS hoping it would get called in! I finally left and now it's been 24hrs since my appointment and 5 calls later, and STILL no one has called in the prescription! What ... read more

Business response:

Hi Tiffany, Thank you for sharing your feedback. We are truly sorry for the long wait you experienced in receiving your prescription. Any biopsies or other procedures our providers recommend are only performed if 100% necessary. We have sent your review along to the office and you will be receiving a call from them to shortly if you haven't already. We hope to see you back in our office again soon. Regards, Melissa Kleinman Schweiger Dermatology Group 

Zoe S.'s profile image
Zoe S. 
rating
8 years ago

The billing customer service person was not helpful and very rude. The doctor I saw was not warm at all and didn't really answered my concerns. Very overcharged. I will not recommend this place to any one. 

Business response:

Hi Zoe, We are sorry to hear you did not have the stellar experience we try very hard to deliver. We'd like the opportunity to speak with you further. Please contact our GM at Flatiron: Nicole Duchatellier General Manager-Flatiron Schweiger Dermatology Group​ Direct: (646) 665-3624 C: (646) 548-7032 NDuchatellier@schweigerderm.com Thank you, Melissa Kleinman Schweiger Dermatology Group 

Pertshouhi T.'s profile image
Pertshouhi T. 
rating
8 years ago

Their billing is a scam! Do not go here. While the doctor was great, I had a crazy billing experience for just a routine check-up. The front desk told me I need to pay a $300 deductible, while there is $0 deductible on my insurance for check-up visits. When I asked for an explanation, the receptionist just kept saying that it's a new policy. I ended up canceling my appointment and calling my insurance who confirmed that they can't charge me anything for a routine visit outside of the copay. Also when I told the receptionist ... read more

Business response:

Hi Pertshouhi, We deeply apologize you did not have a good experience with our billing department. We take our patients' privacy very seriously and protect all credit card information. We would never charge a patient for no reason or share their information. However our receptionist did make an error in regards to your deductible and we do apologize for that. Had you kept your appointment with us, we would have confirmed the information with your insurance to make sure it was accurate before charging you. Regards Melissa ... read more

Dalilah S.'s profile image
Dalilah S. 
rating
8 years ago

I have never been seen at this practice. This review is solely based on my experience trying to schedule an appt. I searched on zocdoc for a dermatologist in the bronx with soon availability. I found Dr. Scott Hammerman on the website, he had tons of availability at the Westchester ave location or so I thought. I called the practice directly as my zocdoc acct is in my name and this appt is for my daughter. At that point I was advised that Dr. Hammerman does NOT work at the Westchester ave location at all and the only one... read more

Nicole B.'s profile image
Nicole B. 
rating
8 years ago

Don't go here. They are AWFUL. I went in for a rash on my leg. I called the day before to get a rough estimate of the cost and the person on the phone gave me a quote. All was fine until I got into the room and the doctor looked at my leg like I was utterly repulsive and then told me he had no idea what the rash was. He brought in someone else to look at it, and then they both told me they didn't know, both looking at me like I was disgusting. The doctor told me he was going to take a sample to test, and prescribed a cream -... read more

Steve B.'s profile image
Steve B. 
rating
9 years ago

Way overcharged. Was supposed to be completely looked over by a doc but had a PA come in, partially look me over, book me again for a mole removal then WAY overcharged me. 

George G.'s profile image
George G. 
rating
9 years ago

Very corporate and only care for $$. Also, not very responsive or accommodating. I had a refill and they ignored it, then would only discuss if I came in next week. It's already been 2 weeks! Dr. Kleinerman was great, but she left to start her own practice. 

Business response:

Hi George, We're very sorry to hear you had a negative experience at our office. Often times our providers will want to see the patient again before prescribing a refill to assess how the medication is working. Please feel free to reach out to Aisha Morgan at amorgan@schweigerderm.com or (646) 341-6436 to discuss this further. Regards, Schweiger Dermatology Group 

Frequently asked questions about Schweiger Dermatology Group - Flatiron

How is Schweiger Dermatology Group - Flatiron rated?

Schweiger Dermatology Group - Flatiron has a 3.7 star rating with 469 reviews. 

When is Schweiger Dermatology Group - Flatiron open?

Schweiger Dermatology Group - Flatiron is open now. It will close at 7:30 p.m.