Schweiger Dermatology Group - Flatiron

3.7

Dermatologists
New York, NY

About this business

Healthcare Dermatologists

Location details

21 West 19th Street, New York, NY, 10011, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 6:30 p.m.
Tue	7:00 a.m. to 7:30 p.m.
Wed	7:00 a.m. to 7:30 p.m.
Thu	7:00 a.m. to 6:00 p.m.
Fri	7:00 a.m. to 6:30 p.m.
Sat	8:00 a.m. to 2:00 p.m.
Sun	Closed

3.7469 reviews

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Alexis S.

4 years ago

Receptionist was very friendly but that was about it. The provider Dr. Joseph was supposed to give me a full skin exam as this was my first time at a dermatologist. She asked me why I was there and I told her about one concern but aside from that she didn't perform the exam and I left feeling like it was a waste of a co-pay. I'm sure my insurance is going to be billed some crazy rate. The total time spent with Dr. Joseph was under 5 mins.

Gloria R.

4 years ago

Rude. Lack of bedside manner and overall customer service via telephone is awful! These services have gone downhill and I will be finding a new clinic to go to!

Alan V.

4 years ago

The Chelsea location appears closed. It has been over 2 weeks and I have already been billed for a small skin biopsy. But no one has called me with the results and I fear it is all part of a bankruptcy proceeding. Does anyone know anything about this?

Anonymous X.

5 years ago

Schweiger Derm is horrible. They missed my melanoma in 2019, and when I had to have surgery their team didn't know about my procedure details. I've had trouble at every appointment, and they match high-risk patients like myself with physicians assistants which is not smart. I DO NOT recommend them.

Tommy J.

5 years ago

Had some moles removed - sloppy job with stubs left - she did not dig them out, so I have to go elsewhere to have the stubs removed. No biopsy was offered. Billing page on website is extremely difficult to navigate - my bill did not have a "code" so it was very confusing. Please go elsewhere - so many better options than this place.

Greg C.

5 years ago

Made an appointment on 11/2/2020 only to be told when I arrived 10 min before that the doctor wasn't in. The place is completely empty and the staff inside is doing nothing. The receptionist at the desk said he was just about to call me which was 10 min before the appointment. Clearly he is not doing his job. In these times where people are are starving for work and business I would not have people working there like this. You can hire better and also not afford to lose new customers. Very unprofessional.

Jude A.

5 years ago

I've gone to this place for years. It's not personalized care but you can get appointments last minute, get in and out quickly, and then can go on with your day. I had an appointment and was recently billed for something that should have been covered on insurance. Over the past two weeks, I've called them twice and left voice messages, I used their Klara system to send 3 messages, and I've used their text system. For something that was supposed to be a quick and easy visit this has taken up a lot of my time. I'm honestly at... read more

Business response:

Thanks for your feedback, Jude. We definitely want to resolve any billing issues you have. Please email us at SolutionsTeam@schweigerderm.com so we can help ASAP.

Isabelle C.

5 years ago

I saw Dr. Tara Rao for a total of 4 visits last year for female hair loss. Initially Dr. Rao was very empathetic, gave me a clear diagnosis and explained treatment options in detail. I asked if I could get a biopsy just to confirm the diagnosis. Dr. Rao said she didn't think I needed it because she was confident in her assessment, but before I could respond she immediately went on to say she would be happy to do it to give me peace of mind. All the subsequent visits were great, she was very caring, took her time with my appo... read more

Jerry D.

5 years ago

These guys have a problem with their scheduling system. Twice now, they have changed the date of an appointment without telling me. Only when I received emails confirming a rescheduled appointment two days off did I realize that the date and time had been changed. NOT good! In addition, it is very hard to contact your doctor to ask a question. I have been unable to log into either of Schweiger's online portals, and an email I sent to my doctor via the office email address produced no response. I eventually received a call ... read more

Business response:

Hello Jerry. Thanks for your feedback and we're sorry that you experienced the scheduling and communication issues after you became out patient. Our goal is to give every appointment the care, attention, and respect that we would want for ourselves and we seem to have missed the mark here. If you're willing, we would like to look into this further and ask you to email SolutionTeam@schweigerderm.com so we can try to make this negative experience more of a positive one for you. We look forward to hearing from you.