Schweiger Dermatology Group - Flatiron

Julia L. 

on Yelp

6 years ago

While Schweiger did a good job at clearing up my acne, I had a bad experience with a cosmetic procedure. I went in for a microneedling treatment to clear up some scarring, at the recommendation of my doctor - after going through the entire process of having my face numbed and sitting and waiting for it to kick in (30-45 mins) I was told that the microneedling tool wasn't working and that they would not be able to perform the procedure. 1) I have no idea why the tool wasn't tested BEFORE my entire face was numbed and 2) why... read more

Chuck H. 

on Yelp

6 years ago

Administrative and billing department have gone way down. Be careful here ...they charge you for services your insurance "doesn't cover" even when your insurance does cover everything. When you call the billing department they say it was their accounting errors and refund your money only for the same thing happen again your next visit!!! Reception is rude and not helpful. Double check all expenses they bill you for and don't pay if they say "you owe money from your last visit that your insurance didn't cover..." it's total B... read more

Caty S. 

on Yelp

6 years ago

I used to see Dr. Jamal at a smaller practice and followed her to Schweiger because I really liked seeing her. Unfortunately, the level of care I receive at Schweiger is horrible. It's impossible to get in touch with someone via phone - it seems like the calls are processed through a call center, and nobody ever answers or returns messages. I have been trying to get a refill of a prescription for two days. This is my second time trying to get a prescription filled and it's just as irritating as the first. (They prefer to s... read more

Liz L. 

on Yelp

6 years ago

This was the worst dermatology office I have ever come in contact with. Above all, they were unprofessional, rude, and incompetent. They misdiagnosed me and now I'm dealing with the affects of not treating my skin correctly. Although they have locations around the city, I urge you to find a different dermatologist. With so many patients they don't give anyone specialized attention and therefore end up making countless mistakes. If you want a good experience do not go here. 

Pat W. 

on Yelp

6 years ago

This practice is awful. I went in originally for a condition that was quite serious in my opinion. They didn't seem to care much when I went in and felt rushed all the times I went in after that as this was something that took a few treatments. I just kept with them because they knew my condition and it was the first place I went. Whatever. Then last night I had an appointment for 7:10 pm. I also had accidentally scheduled one for the following day as well. So I called to cancel yesterday and thought it was all fine but it... read more

Danielle F. 

on Yelp

6 years ago

I don't recommend this office for billing reasons (as others have mentioned). I was given a price for my appointment from the front desk woman after giving her my insurance information and then was charged 4x more. The response from the manager and billing staff was, "We never would have said that," as if I was lying. They were rude, took no ownership of their mistake and incompetent staff, and basically told me I was making things up. I also got a bill 4 months after my appointment with new charges that were not on my origi... read more

Joe D. 

on Yelp

6 years ago

When trying to support your own goes wrong. The worst thing you can do to me is disrespect me by disrespecting time. When I'm on time for my appointment and people show up late for theirs goes before me is very disrespectful. Waited almost a hour before leaving. Keep the co-pay. I can get my money back. The time I can't. I'm never paying a co-pay before seeing a doctor again. Do not waste your time here. 

No N. 

on Yelp

6 years ago

I came to Dr. Kaydi with a godawful coffee burn. She had excellent bedside manner and was able to recommend a good scar gel for me. (BioCorneum, in case you're wondering!) I paid a $40 co-pay. She asked me to come back a couple months later, so that she could take a look at my burn. All she said was that it looked great. I was in and out in less than 10 minutes. Upon leaving, I asked the receptionist if he needed anything from me, and he said no. Now their billing department is calling about an unpaid balance -- but when I... read more

Meg P. 

on Yelp

6 years ago

The doctors have been nice and willing to help, but the communication is absolutely horrible. They never pick up the phone, so you get transferred to a call center every time. Then the people at the call center send a "message" to the doctor, which the doctor or a staff member is supposed to respond to the same day, but I have had to cancel numerous appointments because they don't get back to me in time. I get botox injections for hyperhydrosis, so the botox needs to be shipped to them first. I was doing everything on my end... read more