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Schweiger Dermatology Group - Hackensack
- Dermatologists
- Hackensack, NJ
About this business
Location details
Hackensack Medical Plaza, 20 Prospect Ave, Suite 702, Hackensack, NJ, 07601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:30 p.m. | |
| Tue | 7:00 a.m. to 7:30 p.m. | |
| Wed | 7:00 a.m. to 7:30 p.m. | |
| Thu | 7:00 a.m. to 7:30 p.m. | |
| Fri | 7:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Try getting them on the phone - you can't. They just hire a useless service company to take calls and make appointments for services the team cant help with. They are an absolute mess. The Hackensack location stuffs people in the waiting rooms and doesn't follow covid protocol.
AVOID! I had been a happy patient for over 2 years, but ever since the merger with Schweiger Dermatology last summer, this place has gone downhill. Some of their best doctors have left, and the new staff is AWFUL. The woman at the front desk is loud and rude (she yelled across the entire waiting room about a private procedure I had) and she didn't take the time to make note of what I explained to her, resulting in my being charged again for a treatment I already paid for. I recently had an appointment with the PA (since ... read more
Wow.. the billing department are a bunch of scammers. I paid with my credit card on the day of service and now they are trying to bill me double, saying I didn't pay. Meanwhile, I have my credit card statement to prove I paid. Be very careful... they overcharge or charge twice. Keep all your documents and receipts.
Terrible experience. I suppose to have Miradry laser for excessive underarms sweating. I got the local anesthesia and than the laser broke and I didn't get the treatment. I got full refund but I wasted my time and now have swollen underarms because of anesthesia and now I need to go through this again in a different saloon. Face palm.
Business response:
Hello Alexandra, We are sorry to hear that your experience at SLSS did not meet your expectations. We are always working to improve patient experience in our office, and we appreciate your feedback. Unfortunately, some situations are out of our control. We apologize for the inconvenience and understand how frustrating it is when time is taken out of your day. Our MiraDry device has been fixed since this incident. We hope you choose to continue with the procedure, whether it is with SLSS or another practice, as many patie... read more
Worst experience ever. I had a vascular occlusion on my face and I could either pay hundreds upfront or have the skin on my face rot. The ken Barbie look-a-like doctor prescribed me some useless cream. I now have scars on my face from the occlusion. This office will not work with you on a payment plan if you are in dire need of help. They will turn you away because they don't see dollar signs. Update - I received a comment from Joelle S. and I just want to add that I am fully covered by insurance and I would have never writ... read more
Business response:
Hello Derya, We have received your review. We are sad to hear that you were unhappy with your recommendation from our provider. Unfortunately, because of past incidents, we are unable to offer direct patient payment plans to patients for any of our services. Our office participates with different financing options to ensure that your treatment is affordable, but we are unable to offer direct per patient payment plans. This is our office policy, as it is standard for any dermatology practice. This is not because we are "look... read more
I have had an extremely unprofessional experience with this office. I never received a bill, and then received a letter that my bill was sent to collections. It was impossible to get through to them, they wouldn't call me back, answer any of my questions. It sounds like their Customer Service is located outside of the US and there is no courtesy whatsoever. Never going back here again.
It's a shame how this place has gone downhill. This is no fault of anyone in general, I just think this place needs better office leadership. Here is my experience. Monday, April 30th - I went in because had a swollen bug bite, which was infected. Dr. Lolis drained it and took a culture. She prescribed antibiotics - Amoxcillin. I specifically asked them to send it to Shoprite Pharmacy in Rochelle Park, since my information has changed. I said, "Make sure you send it to shoprite pharmacy, as I no longer use CVS in Fort Le... read more
this review is more so on the STAFF/PHONE OPERATOR(S) than the doctors. I have been going back and forth with this office for two months now on an issue that should of only taken two weeks. The reason for the delay in getting my procedure is because the immediate office staff INCORRECTLY filed my claim with my insurance company. I have also received a lot of run around as well as misinformation from the immediate office staff. I've also been told by one of the immediate staff members that their office is understaffed, which ... read more
I wish it allowed me to give this place ZERO stars. I came here for a chemical peel. I was led into the private patient room for the procedure. I left my pocketbook and coat in the room, while I went to take pictures of my face with the blue background and the 3D machine. Upon return, I was asked to pay for my procedure. I notice the $300 I had in my wallet was missing. The money was in my wallet prior to entering the office, as I checked before arriving. I would like to think I wouldn't have to worry about my personal prope... read more
Frequently asked questions about Schweiger Dermatology Group - Hackensack
How is Schweiger Dermatology Group - Hackensack rated?
Schweiger Dermatology Group - Hackensack has a 3.2 star rating with 498 reviews.
When is Schweiger Dermatology Group - Hackensack open?
Schweiger Dermatology Group - Hackensack is closed now. It will open at 7:00 a.m.