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Schweiger Dermatology Group - Monterey

4.4

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Location details

9781 Blue Larkspur Lane, # 100, Monterey, CA, 93940, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.41,972 reviews
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Shay D.'s profile image
Shay D. 
rating
8 years ago

This office is cattle-car medicine at it's worst. The office is full of people in the waiting room and the "waiting room" is named appropriately because, when I visited, I waited forever to be seen, only to be rushed through my appointment. I don't mind waiting if I get the attention I'm paying for once I'm finally seen by a doc. Which leads me to my next problem with this practice; the prices are so over the top that even though my insurance paid for the service that the doctor performed, I was still stuck with a huge chunk... read more

Business response:

Hi Shay, Thank you for bringing this to our attention. Providing outstanding service to our patients is our main goal. We would be more than happy to contact you directly concerning your issue.  You may also reach our Regional Manager, Jaquelin Petenbrink, at 831-333-9080. Thank you for contacting CSI. 

Catherine M.'s profile image
Catherine M. 
rating
9 years ago

This is a dual review - and important to me as the connection between medical skin care and cosmetic skin care are integrated in my mind. Dr. Justin Gordon is delightful, empathetic, clear about skin issues and treatment, and his knowledgeable medical advice is invaluable in keeping me cancer free and skin healthy. Dr Gordon was professional and spoke to me as an equal answering all my questions and supplying specific diagnosis/information. I was concerned about some areas and they were not serious - phew! Carol Rosenthal is... read more

Sharon R.'s profile image
Sharon R. 
rating
9 years ago

Unethical practice of not explaining treatment choices and costs before doing treatment then charging outrageous amounts. They would not even compromise when I disputed the charges. They would not accept a payment plan but threatened me with ruining my credit rating if I did not pay in full. 

Anne M.'s profile image
Anne M. 
rating
9 years ago

This office is highly impersonal. It seems more suited to a big city than to the Monterey Peninsula. I had to wait 40 minutes to be seen for an appointment scheduled early in the morning and when I stated this to Dr. Wahlgren, she gave the excuse that she had been there since 7:30 am and a patient before me had a difficult anesthetic. She was so uncaring; I don't take my clothes off for just anybody! I won't go back. 

Darlene J.'s profile image
Darlene J. 
rating
9 years ago

I have been going to Carol Rosenthal for my skin care. She is so professional and really knows about skin care. I get compliments on my skin all the time and I owe it all to Carol. She is the best! 

George M.'s profile image
George M. 
rating
9 years ago

I'm surprised at all the negative reviews here. Maybe I just got lucky but I saw Dr.Wahlgren today for an appointment at 11:10 which started a 11:10. She was pleasant, asked my history with Dr. Gorelick (she had my file from him) and asked a few more questions. She then examined me and found what I thought she would find, zapped it and off I went. All in all a very efficient operation if you ask me. 

Carmella W.'s profile image
Carmella W. 
rating
9 years ago

Please don't waste your time with this organization. The staff is sluggish and unfriendly. Also, prepare to wait at least 30 minutes or more before being called to the exam room...then wait another 15 to 30 minutes in there. I didn't feel like my doctor was thorough, both appointments were very rushed. I will definitely be continuing my care elsewhere. 

Business response:

Hi Carmella, We appreciate you bringing this to our attention. It is very important to us that patients are satisfied with their experience while in our care and we would be more than happy to discuss this matter with you personally. Please let us know the best way to contact you or if you prefer, you can reach Jaqui, our Regional Manager, at 831.333.9008. We look forward to speaking with you. Best, The CSI Team 

David W.'s profile image
David W. 
rating
9 years ago

I should have paid more attention to the many negative comments , on this website, about Dr. Christina Whalgren and her staff and office. My advice would be to avoid this doctor. Her office is not patient friendly. I had called her office just ten minutes before arriving and asked if the doctor was running on time. I was told that she was running on time. I drove in from Carmel. When I arrived I was informed that my appointment would be delayed by at least 45 minutes. I had another doctor's appointment scheduled an hour aft... read more

Erica S.'s profile image
Erica S. 
rating
9 years ago

I created a yelp account just so I could write a review of how awful this place is. I saw Dr. Wahlgren for a consult. I had an allergic reaction to the medication she prescribed. I called before business hours and was transferred to an emergency line to speak with an on-call doctor. They took my information and said a doctor would call me within fifteen minutes. I sat and waited for almost two hours with no phone call. By this point the office was open, so I just called them instead, and they had no idea who I spoke to or th... read more

Frequently asked questions about Schweiger Dermatology Group - Monterey

How is Schweiger Dermatology Group - Monterey rated?

Schweiger Dermatology Group - Monterey has a 4.4 star rating with 1,972 reviews. 

When is Schweiger Dermatology Group - Monterey open?

Schweiger Dermatology Group - Monterey is closed now. It will open tomorrow at 8:30 a.m.