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9781 Blue Larkspur Lane, # 100, Monterey, CA, 93940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have reviewed for this doctor previously but would like to review again due to the great experience I have had with Dr.Walghren. I have had horrible acne for years (I'm now 27) and she has been working consistently with me for the last year to help get my skin under control. I am so pleased with her kind and professional manner and would definitely recommend her.
The staff was nice and so was the doctor, my issue is I had an elective procedure done,very expensive but after my evaluation I was told I would have great results so I made my appointment. When I returned for my 2 week check up (which I was charged for) I expressed my disappointment as my results were far from satisfactory. I pretty much was put off, no real concern I was unhappy and was told to come back in 6 months to have the procedure done again! I would have thought they would want a satisfied client but this was not t... read more
Business response:
Hi Vicki, We apologize for any inconvenience this may have caused you. Please know that providing excellent patient care is a top priority at CSI. We want to be sure that every patient is satisfied with their care and would love an opportunity to address this matter with you personally. Please provide us with the best way to contact you, or you may call our Regional Manager, Jaqui at 831-333-9008. Thank you for taking the time to share your experience with us. Sincerely, The CSI Team
This office is cattle-car medicine at it's worst. The office is full of people in the waiting room and the "waiting room" is named appropriately because, when I visited, I waited forever to be seen, only to be rushed through my appointment. I don't mind waiting if I get the attention I'm paying for once I'm finally seen by a doc. Which leads me to my next problem with this practice; the prices are so over the top that even though my insurance paid for the service that the doctor performed, I was still stuck with a huge chunk... read more
Business response:
Hi Shay, Thank you for bringing this to our attention. Providing outstanding service to our patients is our main goal. We would be more than happy to contact you directly concerning your issue. You may also reach our Regional Manager, Jaquelin Petenbrink, at 831-333-9080. Thank you for contacting CSI.
This is a dual review - and important to me as the connection between medical skin care and cosmetic skin care are integrated in my mind. Dr. Justin Gordon is delightful, empathetic, clear about skin issues and treatment, and his knowledgeable medical advice is invaluable in keeping me cancer free and skin healthy. Dr Gordon was professional and spoke to me as an equal answering all my questions and supplying specific diagnosis/information. I was concerned about some areas and they were not serious - phew! Carol Rosenthal is... read more
Unethical practice of not explaining treatment choices and costs before doing treatment then charging outrageous amounts. They would not even compromise when I disputed the charges. They would not accept a payment plan but threatened me with ruining my credit rating if I did not pay in full.
This office is highly impersonal. It seems more suited to a big city than to the Monterey Peninsula. I had to wait 40 minutes to be seen for an appointment scheduled early in the morning and when I stated this to Dr. Wahlgren, she gave the excuse that she had been there since 7:30 am and a patient before me had a difficult anesthetic. She was so uncaring; I don't take my clothes off for just anybody! I won't go back.
I have been going to Carol Rosenthal for my skin care. She is so professional and really knows about skin care. I get compliments on my skin all the time and I owe it all to Carol. She is the best!
I'm surprised at all the negative reviews here. Maybe I just got lucky but I saw Dr.Wahlgren today for an appointment at 11:10 which started a 11:10. She was pleasant, asked my history with Dr. Gorelick (she had my file from him) and asked a few more questions. She then examined me and found what I thought she would find, zapped it and off I went. All in all a very efficient operation if you ask me.
Please don't waste your time with this organization. The staff is sluggish and unfriendly. Also, prepare to wait at least 30 minutes or more before being called to the exam room...then wait another 15 to 30 minutes in there. I didn't feel like my doctor was thorough, both appointments were very rushed. I will definitely be continuing my care elsewhere.
Business response:
Hi Carmella, We appreciate you bringing this to our attention. It is very important to us that patients are satisfied with their experience while in our care and we would be more than happy to discuss this matter with you personally. Please let us know the best way to contact you or if you prefer, you can reach Jaqui, our Regional Manager, at 831.333.9008. We look forward to speaking with you. Best, The CSI Team
Schweiger Dermatology Group - Monterey has a 4.4 star rating with 1,984 reviews.
Schweiger Dermatology Group - Monterey is open now. It will close at 5:00 p.m.