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9781 Blue Larkspur Lane, # 100, Monterey, CA, 93940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had high hopes for this practice but was let down. Waited 20 minutes, appointment was rushed and I wasn't even examined. After telling Dr Gordon the issues I was having he asked me 1 question and sitting about 2 feet away he didn't even bother to take a closer look at the issues on my hands and face. The appointment was literally 4 minutes and he rushed out scurrying the next patient's room. What a waste of time and a referral.
Business response:
Hi Jovan, We want to personally thank you for taking the time to provide feedback about your experience with us. Our goal is to ensure that every patient receives care that exceeds all expectations. Your satisfaction is important to us and we would like to address this matter with you directly. At your convenience, please provide us with the best way to contact you or you may call our Regional Manager, Jaqui at 831.333.9008 Sincerely, The CSI Team
I don't normally write reviews of any kind. However, I am so UPSET right now with this practitioner that I feel it was necessary. My first (and last) appointment was mediocre at best, (Medical Doctor's condescending attitude and inept staff that didn't even know how to work with my insurance), so I decided not to go back. I cancelled my next appointment over the phone, and I just found out they sent my account to collection for a $70.00 "no-show" charge to an appointment that I cancelled. Of course, I moved and I get this le... read more
Business response:
Hi Mayra, We want to personally thank you for taking the time to provide feedback about your experience with us, as we are committed to prioritizing the needs of our patients. You are valuable to us and we would love an opportunity to speak with you personally. Please provide us with the best way to contact you or you may call our Regional Manager, Jaqui at 831.333.9008. Sincerely, The CSI Team
I have reviewed for this doctor previously but would like to review again due to the great experience I have had with Dr.Walghren. I have had horrible acne for years (I'm now 27) and she has been working consistently with me for the last year to help get my skin under control. I am so pleased with her kind and professional manner and would definitely recommend her.
The staff was nice and so was the doctor, my issue is I had an elective procedure done,very expensive but after my evaluation I was told I would have great results so I made my appointment. When I returned for my 2 week check up (which I was charged for) I expressed my disappointment as my results were far from satisfactory. I pretty much was put off, no real concern I was unhappy and was told to come back in 6 months to have the procedure done again! I would have thought they would want a satisfied client but this was not t... read more
Business response:
Hi Vicki, We apologize for any inconvenience this may have caused you. Please know that providing excellent patient care is a top priority at CSI. We want to be sure that every patient is satisfied with their care and would love an opportunity to address this matter with you personally. Please provide us with the best way to contact you, or you may call our Regional Manager, Jaqui at 831-333-9008. Thank you for taking the time to share your experience with us. Sincerely, The CSI Team
This office is cattle-car medicine at it's worst. The office is full of people in the waiting room and the "waiting room" is named appropriately because, when I visited, I waited forever to be seen, only to be rushed through my appointment. I don't mind waiting if I get the attention I'm paying for once I'm finally seen by a doc. Which leads me to my next problem with this practice; the prices are so over the top that even though my insurance paid for the service that the doctor performed, I was still stuck with a huge chunk... read more
Business response:
Hi Shay, Thank you for bringing this to our attention. Providing outstanding service to our patients is our main goal. We would be more than happy to contact you directly concerning your issue. You may also reach our Regional Manager, Jaquelin Petenbrink, at 831-333-9080. Thank you for contacting CSI.
This is a dual review - and important to me as the connection between medical skin care and cosmetic skin care are integrated in my mind. Dr. Justin Gordon is delightful, empathetic, clear about skin issues and treatment, and his knowledgeable medical advice is invaluable in keeping me cancer free and skin healthy. Dr Gordon was professional and spoke to me as an equal answering all my questions and supplying specific diagnosis/information. I was concerned about some areas and they were not serious - phew! Carol Rosenthal is... read more
Unethical practice of not explaining treatment choices and costs before doing treatment then charging outrageous amounts. They would not even compromise when I disputed the charges. They would not accept a payment plan but threatened me with ruining my credit rating if I did not pay in full.
This office is highly impersonal. It seems more suited to a big city than to the Monterey Peninsula. I had to wait 40 minutes to be seen for an appointment scheduled early in the morning and when I stated this to Dr. Wahlgren, she gave the excuse that she had been there since 7:30 am and a patient before me had a difficult anesthetic. She was so uncaring; I don't take my clothes off for just anybody! I won't go back.
I have been going to Carol Rosenthal for my skin care. She is so professional and really knows about skin care. I get compliments on my skin all the time and I owe it all to Carol. She is the best!
Schweiger Dermatology Group - Monterey has a 4.4 star rating with 1,992 reviews.
Schweiger Dermatology Group - Monterey is closed now. It will open at 8:30 a.m.