Schweiger Dermatology Group - Monterey

Loree S. 

on Yelp

7 years ago

This is a mixed review. Because I go to this shop for dermatology and have been pleased. However, I went there to get my eyelids cosmetically corrected and was more than disappointed. I had a doctor who, unbeknownst to me, had one foot out the door. The procedure was done with a local and my left eye is perfect. However, during the right eye procedure the local started wearing off. Instead of giving me more, he just didn't do the eyes the same. So now I have one great eye and one that looked like nothing was done to i... read more

Sarah Beth A. 

on Yelp

7 years ago

I knew I should've listened to the reviews when I was on here but I decided to listen to a friends suggestion. I regretted this immediately. Unfortunately, I don't remember the name of the young doctor who helped me but I left feeling very defeated. I had recently been dealing with some acne issues that had never been a problem for me, even in my teens. When the doctor came into the office, he 'examined' my skin for a few seconds and told me what it was, assuring me that it was common at my age due to hormonal changes. He pr... read more

Amanda B. 

on Yelp

7 years ago

Been seeing Julie since August for laser hair removal. I can not describe how happy I am with my results. Every treatment is quick and relatively painless (even when there is pain she has me laughing through it). She has made my entire experience incredibly comfortable. 

Kat S. 

on Yelp

7 years ago

Showed up early and waited for 1/2 hour past my appointment time. Waiting any longer would have made me late for the rest of my day's appointments. I told the receptionist that I'd have to reschedule. She stated that she was going to have to charge me a "no-show" fee. What?! I'm standing right in front of you. The Doctor is a no-show. She persisted. I did not get charged but I can't even tell you how disrespected I felt. The desk staff should all be sent to customer service training. Rude! 

alexis d. 

on Yelp

7 years ago

I would prefer to give CA Skin Institute ZERO stars. Their customer service is HORRIBLE. I had an appointment with Dr. Crispin for a procedure. Arrived on time and was informed I had to reschedule my appointment because I didn't arrive 10-15 minutes earlier to be prepped for my procedure however I was never informed to arrive early. I not only waited three weeks for the appointment after my visit with Dr. Crispin, I took this day off for the procedure. After completing their survey regarding my awful experience with Dr. Cris... read more

Carolyn L. 

on Yelp

7 years ago

Despite being referred to this office for a serious medical condition, they refused to see me for being twelve minutes late. There was an accident on highway 68 and I called twice, but their phone indicated they were closed. When I arrived, the lady was sitting at the desk next to the phone, but evidently only answers the phone at her convenience. I wish I could say I was surprised, but I remembered that I had called four times to make an appointment originally and she had not answered, and then was inconsiderate once she di... read more

Warene W. 

on Yelp

7 years ago

A friend has been going to the Los Gatos location so since I live in Hollister I decided to go south to Monterey. After finally getting an appointment I was informed the first appointment is a consultation. When I left my home this morning I realized that to my knowledge, I had not received a confirmation. I called the office on my way in the car. No one answered the phone so I left a message stating my concern and asking them to return my call. I also said that I may be 20 minutes late as there was an accident on hwy 1.... read more

B H. 

on Yelp

7 years ago

I would give zero stars if I could. After waiting 30 mins in the lobby I was told my appt had to be either a skin cancer screening OR checking a spot I had a concern about. Ridiculous. The actual skin cancer screening took 5-10 mins tops. Why could she NOT check my other area of concern??? So they can bill more. Reception was nice. Assistant was curt. Dr was meh. While waiting I heard the assistant and doctor talk about a patient speaking very rudely. This place seems like it's a money pig bent on getting the wealthy in for ... read more

Taci S. 

on Yelp

7 years ago

If you are trying to make an appointment with any of the Drs in this medical group good luck! I've left several messages on their voicemail because they never answer their phones, and even though the message says they'll call you back within 24 hours, they actually never return phone calls. I've been trying to make an appointment for both me and my daughter (we are both returning patients) and it seems like they're just not interested. I'll be taking my business to an office with better customer service.