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SECU Credit Union

4.2

About this business

Location details

971 Corporate Blvd, Linthicum Heights, Maryland, 21090, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
4.22,677 reviews
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Richard Harris Jr's profile image
Richard Harris Jr 
3 years ago

Using app is not working does not recognize information that you have for your account and don't try to add zelle used two separated accounts neither where recognize. What a waste of time. 

w p's profile image
w p 
3 years ago

Slow 

Rachel Fabrizi's profile image
Rachel Fabrizi 
3 years ago

Says invalid info when I register. Going right off a statement 

Daniel Leasure's profile image
Daniel Leasure 
3 years ago

The app is stable, provided you don't actually want to know how much money is in your account. I checked one payday to see if my money was in my account, and it showed it was, so I paid a bill. I was hit me with a chargeback, saying when I called that "you made a purchase at 5:07am, your check didn't clear until 5:09am". The account is never accurate until Tuesday, at best, and by then expect to have multiple overdraft fees, even if you've called to have it decline instead 3 times. 

Wanda Ray's profile image
Wanda Ray 
3 years ago

The worst should go back to order app. 

Sandi B.'s profile image
Sandi B. 
3 years ago

Miss the unlock feature...tried to use Zelle & it keeps sending me back to SECU app, then open, then still can't get ZELLE...always some problem with updates 

Lady J's profile image
Lady J 
3 years ago

This new app is terrible. You cannot search for a particulate merchant even though you can clearly see it. Do better, SECU. 

Review Pro's profile image
Review Pro 
3 years ago

Please everyone reevaluate your review. This app is not good anymore. Check the reviews. I'm not the only 1. What happened? No more pin? Just logged me out for no reason. Not sure if that app was hacked? Why is it making me put my info again? 

Business response:

With ever-changing security concerns, we strive to stay ahead of the fraudsters, and with changes to what are considered standard practices, unfortunately we had to let go of the PIN login. We realize it was a convenient login method. Most Android devices are now equipped with biometrics (face, Iris, etc.), and these are supported login methods. 

Keon Tobin's profile image
Keon Tobin 
3 years ago

I do not own the previous phone number I should be able to use my email address to reset my password but I can not 

Business response:

Good afternoon, Please call in to our contact center or visit one of our centers and we will validate you and get your contact information up to date. 

Frequently asked questions about SECU Credit Union

How is SECU Credit Union rated?

SECU Credit Union has a 4.2 star rating with 2,677 reviews. 

When is SECU Credit Union open?

SECU Credit Union is closed now. It will open on Monday at 8:30 a.m.