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SECU Credit Union
- Credit Unions
- Linthicum Heights, Maryland
About this business
Location details
971 Corporate Blvd, Linthicum Heights, Maryland, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
Has fewer options settings than prior version. If you don't uninstall the prior version before installing this new one, you will have to reinstall the new version every time you use the app. Very irritating.
You guys have made this app worst. Its not user friendly you still can't close an account or change pin numbers. Check out Navy Federal mobile apps its the gold standard for banking apps.
This doesn't tell you how much your spending like the old app. Was SECU hacked ? Thats why you changed it?
I think this new site is awful. Just like on other platforms -- just terrible. Hard to navigate. On some platforms, loans only show the available credit, not the current balance. Also, the mobile app did not update the older version. I had to completely uninstall the old version because every time I opened the it, it said I had to upgrade. Not only did I have to log in twice, but it would open in Google Play Store and say "uninstall" or "open". The old version is also still showing in Google Play Store. You can't tell which ... read more
This Sh** is garbage. If it's not broken don't fix it. Now I have to deal with this app hanging and not loading a page instead of the past user friendly one.
There was absolutely nothing wrong with the last version. ALL that need to be tweaked was the ability to make credit card pmts. WHAT THE HELL IS THIS? Why was a new app created instead of the old one being updated? SECU is suppose to be heading in a different direction and not trying to mimic other financial institutions. Please before another penny is spent changing the app, figure out a way for us to pay our credit cards on the mobile app.
Business response:
Hello Astra, You can now make credit card payments through the application from your SECU checking or savings accounts. Click the transfer option from the menu and you should be able to choose any from account and then see your credit card as an option for the "To Account". We hope this improves your perception of the app Thanks, Team SECU
Installed fine, but needs help. Can't get the finger print sensor to work. Also would like to see the running total under each transaction.
Garbage. Replaced mobile friendly web page. App hangs up constantly and has no way to make CC payments. Wish I never installed it.
Business response:
Hello Patrick, We are sorry to hear that you do not like the new version of the application. We will strive to continue to improve going forward with future versions. Credit card payments from a SECU account on mobile is coming up in the near future and I will update this comment once available. Thank you, Team SECU.
Clicking on Accounts goes to a blank page. Useless.
Business response:
Hello Casey, We are attempting to reproduce the issue you are reporting but have been unsuccessful. To help us out, could you please email mobile.reviews@secumd.com with screenshots of your experience and details on what carrier you are using? We would like an opportunity to fix this for you. Thank you, Team SECU
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 4.2 star rating with 2,607 reviews.
When is SECU Credit Union open?
SECU Credit Union is closed now. It will open on Monday at 8:30 a.m.