This profile has been claimed by the business owner or representative.
Seminole Chevrolet
- Car Dealers
- Sanford, FL
About this business
Location details
972 Towne Center Blvd., Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The repair was good. But I was shocked that you had to keep my truck for a full week. I think you need to hire more service techs.
Business response:
Thank you for your feedback. We're glad you were satisfied with the repair quality. We understand your concern about the week-long timeframe and appreciate your input about our service department staffing. We take this feedback seriously as we work to improve our service delivery.
Oil change and tires were fine this time. Last time they failed to properly rotate them. This time they failed to top off fluids...AGAIN! They always forget!
Business response:
We appreciate you providing feedback on your recent service visit. Our team is focused on delivering consistent care and attention to every vehicle, and your input helps us refine our processes. We are committed to ensuring reliable service and a positive experience for all customers. For any further assistance or questions, please reach out to our Service Manager, Mike Donaldson at MDonaldson@vtaig.com.
After my truck waited a week to be looked at, 2 of the 3 jobs that were done were done incorrectly and I have to come back.
Business response:
We appreciate you sharing your experience with our service team. Our goal is to provide thorough and attentive care for every vehicle, and feedback like yours helps us evaluate and improve our processes. We remain committed to supporting customers and maintaining quality service. For any additional questions or follow-up, please reach out to our Service Manager, Mike Donaldson at MDonaldson@vtaig.com.
Terrible customer service! I brought my truck in for service asking for them to look at my rear view mirror only to be told I would have to bring it back in when I’m dropping it off they couldn’t be bothered to help nor update my apple car play for the new iPhone not connecting. Instead I was kicked out because I was asking why no one could do their job. After my wife bought a 22 suburban only to blow up 3 months of owning it. My brothers both have Chevy trucks and I get asked to trade my truck in all the time but NO ONE COU... read more
Business response:
We understand how important respectful communication and support are during service visits. Our team strives to assist customers thoughtfully and provide guidance as needs arise. Feedback like this is reviewed to reinforce professionalism, responsiveness, and consistency in customer care. For further discussion, please contact our Service Manager, Joe Decandia at jdecandia@seminolechevrolet.com.
I strongly recommend reading this review before considering a Chevrolet vehicle. While I hope that my service experience doesn't reflect the service level of the brand, it is only my first attempt to repair/service the vehicle, so we should see. I purchased my 2025 Chevy Equinox EV in December of 2024. Last week (Nov. 2025), Google Maps stopped functioning, along with other critical components of the entertainment system. Attempts to reset the system to factory defaults haven’t changed the situation, and since the vehicle do... read more
Business response:
Thank you for sharing your experience. We understand how stressful it can be when a new vehicle develops issues that impact essential systems like navigation and entertainment. Being without your car for an extended period, especially without a loaner, can be very frustrating, and we appreciate you taking the time to explain your concerns. Your feedback highlights the importance of clear communication and timely solutions for our guests. It also helps us evaluate how to improve our service process and ensure future visits ar... read more
I had a great experience with John Bannon in sales — he was professional, helpful, and made the buying process smooth and pressure-free. The dealership has also been responsive and worked with me to correct an issue I discovered after the sale. The problem was specifically with Hairo in finance. After verbally declining the VSC (Vehicle Service Contract) during our conversation, I later found out it had still been added to our loan — increasing the amount financed to $37,211.42, even though our signed Buyer’s Order reflected... read more
One star is still 2 stars too high. We made an appointment to speak to the GM regarding several issues. We called as we left our house. When we got their the GM left. No call to let us know. Apparently the GM dumps complaints on their sales and finance managers.......more on that to come. They completely lied about an extended warranty/maintenance package. When their lies were discovered they offered nothing to compensate for it. Their only response is salesmen are humans and humans make mistakes. It is their position that i... read more
Business response:
Thank you for taking the time to share your feedback. We’d like the opportunity to look into this further and ensure your concerns are properly addressed. Please reach out to Scott Wilson at swilson01@vtaig.com at your convenience. We appreciate your input and the chance to learn more about your experience.
Seminole Chevrolet sold me,a new used Truck that has been in 2 bad wrecks,
Business response:
We sincerely apologize for the issues you've experienced with your vehicle purchase. We take concerns like this very seriously and want to make things right. Please contact Scott Wilson at swilson01@vtaig.com so we can address this matter in detail and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to assist you.
Today service was horrible. I’ve never been so disappointed in a dealership service before. When I asked for a supervisor it was dismissed. I’m not a person to come out of character however I wish I would have told them some colorful words. Needless to say no one has contacted me and I ended up going to another Chevy dealership for a simple fix. I left a note on the desk. I would rather driver further out then have my vehicle serviced by them ever again. I was polite and they didn’t care. They only care to lie and manipulate... read more
Business response:
We deeply regret to hear about your disappointing experience with our service department, and we sincerely apologize for not meeting your expectations. It’s never our intention to make a customer feel dismissed or unvalued, and we take your feedback very seriously. We would appreciate the opportunity to address your concerns and work toward a resolution. Please contact our Service Manager, Joe Decandia, at jdecandia@seminolechevrolet.com so we can discuss this matter further and ensure your concerns are properly addressed. Y... read more
Frequently asked questions about Seminole Chevrolet
How is Seminole Chevrolet rated?
Seminole Chevrolet has a 4.4 star rating with 8,510 reviews.
When is Seminole Chevrolet open?
Seminole Chevrolet is closed now. It will open at 11:00 a.m.