Seminole Chevrolet

4.4

Car Dealers
Sanford, FL

About this business

Automotive Car Dealers

Location details

972 Towne Center Blvd., Sanford, FL, 32771, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 9:00 p.m.
Tue	8:30 a.m. to 9:00 p.m.
Wed	8:30 a.m. to 9:00 p.m.
Thu	8:30 a.m. to 9:00 p.m.
Fri	8:30 a.m. to 9:00 p.m.
Sat	8:30 a.m. to 9:00 p.m.
Sun	11:00 a.m. to 6:00 p.m.

4.48,510 reviews

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Eddie-D

a year ago

If you are looking for the worst customer service in the business, then head on over to Seminole Chevrolet. As a business owner myself I don’t go online looking to troll businesses and give them a bad reputation, but that said I believe customer service is paramount to a successful business and if I had people treating my customers like this I would want to know immediately. I have had two bad experiences with this dealership. The first one was a few years ago when I went with a friend looking at vehicles. When getting ready... read more

David01

a year ago

Not sure how their rating was so high, definitely not the experience I had when trying to purchase. It was all about just getting you into the dealer and not looking to build a relationship.

Boosnoopy

a year ago

BUYERS BEWARE! !! BUNCH OF LIARS!!! GM DOESNT CARE HOW BAD HER STAFF IS. TOOK ADVANTAGE OF A 18 UEAR OLD BOY!!! JASON IS THE WORST MANAGER IN THE WORLD. CALL US LIARS BECAUSE WE CAUGHT HIM IN A LIE!!! THERE ARE PLENTY OF DEALERSHIPS AROUND DONT USE THIS ONE!!!

mpetrunick

a year ago

2019 Chevrolet Camaro LT Convertible. I dropped my car off Thursday with a Convertible issue. 4 Days later they told me they don’t fix convertibles, but I still owe $179 diagnostic fee and that my dad told them to change the battery. Spoke to him, nobody told them it needed a battery. Now if I don’t want to pay for the $285 battery they would need to hold my car longer to take it out. They told me I need to google a convertible shop. Speaking with Deland Chevrolet (who fixes convertibles) they say I should not be charged dia... read more

Business response:

Thank you for your review and for bringing this to our attention. We sincerely apologize for the experience you had with your Chevrolet Camaro convertible. It sounds like there were several communication breakdowns throughout the process. We are committed to providing a positive and transparent service experience for all our customers. We would like to speak with you directly to apologize for the inconvenience and discuss how we can regain your trust. Please contact Joe Decandia at jdecandia@seminolechevrolet.com and we will... read more

guatema2000

2 years ago

We were baited into going there (1 1/2 hrs away) only to find out the car was in the shop. We had called the dealership as we were on the way to make sure car was available and no one said anything about that, so we drove up. Some of the newer suvs had the wrong sticker price and name on it and they didnt seem to care.

Business response:

Hi there, thank you for sharing your experience. We apologize for the inconvenience you faced at our dealership. We are addressing the issues you mentioned with our team to ensure better communication and accuracy in the future. Please contact Craig Marquis at (407)-641-4198 or Cmarquis@seminolechevrolet.com and we will do our best to make this better.

deboramier

2 years ago

They attached unwanted extras to finance unbeknownst to me and I left the lot giving them 2x to clean and still left in a dirty condition.

Disgruntled

2 years ago

This was the crappiest dealings that I have had with a dealership. I was looking to buy a vehicle in a couple weeks picked out the one I want which was the 2023 Tahoe. Then I was told they don’t normally hold the vehicle with a deposit which I was fine with. And then asked the sales person to work me a deal anyway so I had somewhat of an idea of what I was working with. Salesman ignored me. I had to call him back the next day to which he told me they can’t hold the vehicle. I said, but I wanted you to get me numbers so I cou... read more

Business response:

Hi there, thank you for sharing your experience with us. We apologize for the lack of communication. Your feedback is important to us, and we will address this issue internally to ensure better customer service in the future. Thank you for bringing this to our attention.

rima.alzin

2 years ago

After we have the deal done and I added the car to my insurance policy and I have a check ready to pay and like 2 hours prior to my appointment they text saying sorry the car was sold. 👎

rasidulfl

2 years ago

My salesperson Mr. Odin Manuel is nice person, but he did not take time to explain the future service offer or warranty of the manufacturer. He was kind of rushing to sale the car, which I was not expecting. I do not have better experience.

Business response:

Hi there, Thank you for our feedback. We are saddened to hear your experience wasn't up to our standards. Please reach out to jsabol@seminolechevrolet.com so we can assist further.