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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,304 reviews
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2024 FORD ESCAPE ST LINE Shopper's profile image
2024 FORD ESCAPE ST LINE Shopper 
6 months ago

Excellent! The priority of customer service shown through answering all our questions. From the Sales Manager to the Sales Rep to the F&I Manager, all were done professionally and patiently... 

2017 FORD F150 RAPTOR Owner's profile image
2017 FORD F150 RAPTOR Owner 
6 months ago

Service adviser was great, addresses my concerns and got my truck back like he promised. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that our service adviser addressed your concerns and delivered on time. Your satisfaction is our priority, and we appreciate you sharing your experience! 

2021 FORD RANGER XL/XLT/LARIAT Owner's profile image
2021 FORD RANGER XL/XLT/LARIAT Owner 
6 months ago

The service advisor was awesome. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that our service advisor made your experience great. We appreciate your support and look forward to serving you again! 

2024 FORD ESCAPE ST LINE Owner's profile image
2024 FORD ESCAPE ST LINE Owner 
6 months ago

Very good job. Did everything with professionalism. Quick and clean. 

Business response:

Thank you for the fantastic review! We're thrilled to hear you had a professional and efficient experience with us. Your satisfaction is our priority, and we appreciate your feedback! 

2014 FORD MUSTANG Owner's profile image
2014 FORD MUSTANG Owner 
6 months ago

Carlos Alcala and his crew always care for my car as if it was their own 

Business response:

Thank you for your wonderful review! We're thrilled to hear that Carlos and the team provide such attentive care for your vehicle. Your satisfaction means a lot to us, and we appreciate your trust in our service! 

2015 FORD EXPLORER XLT Owner's profile image
2015 FORD EXPLORER XLT Owner 
6 months ago

Service was excellent. Customer service was top-notch. They were very professional in every way and the job was completed very expediently. They kept everything in perfect condition. A+ service! 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our priority, and your feedback motivates us to keep up the great work. We appreciate your support! 

2018 FORD FUSION TITAN/PLATIN PHEV Owner's profile image
2018 FORD FUSION TITAN/PLATIN PHEV Owner 
6 months ago

Kyle did great keeping me updated and providing timely feedback. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that Kyle provided you with excellent service and timely updates. Our team is dedicated to ensuring a great experience for all our customers. We appreciate your support! 

2024 FORD ESCAPE ST LINE Shopper's profile image
2024 FORD ESCAPE ST LINE Shopper 
6 months ago

Great dealership! Good car! More than 15yrs customer Ford! Nice experience! 

Business response:

Thank you for your fantastic review! We're thrilled to hear about your positive experience and long-standing loyalty. It's always our goal to provide great service and quality vehicles. We look forward to assisting you for many more years to come! 

2011 FORD EDGE LIMITED Owner's profile image
2011 FORD EDGE LIMITED Owner 
6 months ago

Fantastic salesman and his supervisor as well as the financial person. 

Business response:

We're thrilled to hear about your positive experience with our team! Providing excellent service is our priority, and it's great to know that our staff made a lasting impression. Thank you for your kind words! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,304 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.