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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,048 reviews
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2014 FORD ESCAPE TITANIUM Owner's profile image
2014 FORD ESCAPE TITANIUM Owner 
4 months ago

Always top notch service at Serramonte Ford! 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you consistently enjoy our service at Serramonte Ford. Our team is dedicated to providing the best experience possible, and it's great to know we're hitting the mark! We appreciate your support! 

2003 FORD ESCAPE XLT Owner's profile image
2003 FORD ESCAPE XLT Owner 
4 months ago

Quick service and delivery. Good customer service. 

Business response:

Thanks for the great feedback! We're thrilled to hear you had a quick and positive experience with our service team. Your satisfaction is our top priority, and we look forward to serving you again in the future! 

2017 FORD EDGE TITANIUM Owner's profile image
2017 FORD EDGE TITANIUM Owner 
4 months ago

Liked the early return on car and delivered home... Didn't like that the warranty didn't cover the cost of the issue with the car that is a known flaw with the car and specific motor by Ford 

Business response:

Thank you for your feedback! We're glad you appreciated the early return and home delivery. We understand your concerns about the warranty and will continue to advocate for our customers. Your insights help us improve our services. Looking forward to serving you again! 

2023 FORD TRANSIT T-350 Owner's profile image
2023 FORD TRANSIT T-350 Owner 
4 months ago

Very professional.nothing further to report at this point. 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a professional experience. If there's anything else you'd like to share in the future, we're all ears. Your feedback is invaluable to us! 

2014 FORD ESCAPE TITANIUM Owner's profile image
2014 FORD ESCAPE TITANIUM Owner 
4 months ago

Pamela was fabulous!!! I had a date to get my car serviced the day before I got a flat tire!! She let me bring in the car early and arranged for Lyft to bring me home. Car was serviced with new tires and had a Lyft car come and pick me up and take me to Serramonte Ford!!! That is why Pamela is fabulous!!! Servicing the car was excellent!! 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Pamela went above and beyond to help you. Providing excellent service is our priority, and it's great to know you were taken care of so well. We appreciate your kind words and support! 

2020 FORD ESCAPE S Owner's profile image
2020 FORD ESCAPE S Owner 
4 months ago

Every time I take my vehicle in to get maintenance done, they treat me with respect and kindness. Good customer service! 

Business response:

Thanks for your fantastic review! We're thrilled to hear that you consistently receive respectful and kind service during your visits. Our team is dedicated to providing the best experience, and your feedback means a lot to us! Looking forward to seeing you again soon! 

2019 FORD ESCAPE SEL Owner's profile image
2019 FORD ESCAPE SEL Owner 
4 months ago

Serramonte Ford has taken care of my car since the beginning. They've always been friendly, courteous and professional and taken great care of my car. 

Business response:

Thank you for sharing your positive experience with us! We take pride in providing friendly, courteous, and professional service to our customers, and it's wonderful to hear that you feel we have taken great care of your car. Your satisfaction is our priority, and we look forward to continuing to serve you in the future. 

2022 FORD ESCAPE SE Owner's profile image
2022 FORD ESCAPE SE Owner 
4 months ago

Great team, fast and friendly service. 

Business response:

Thank you for taking the time to share your positive experience with our team. We are delighted to hear that you found our service to be fast and friendly. Your satisfaction is very important to us, and we appreciate your support. We look forward to seeing you next time! 

2016 FORD MUSTANG GT Owner's profile image
2016 FORD MUSTANG GT Owner 
4 months ago

First rate! Professional, friendly, and always done right the first time. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you experienced our services as professional and friendly, and we appreciate your recognition of our commitment to quality. Your satisfaction is our top priority, and we look forward to serving you again in the future. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,048 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open tomorrow at 10:00 a.m.