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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service was excellent and valet service was next level. Stress free and no waiting.
Business response:
We are privileged to have provided you with such outstanding service. Your feedback about our excellent service team and exceptional valet experience means everything to us at Serramonte Ford. We understand how valuable your time is, and we're thrilled that we could deliver a seamless, hassle-free experience from start to finish. Your satisfaction with our stress-free approach confirms that we're meeting our commitment to making every visit convenient and comfortable for our customers.
Excellent service. I used their new complimentary valet service.
Business response:
We are glad to hear about your positive experience with our service team. It's wonderful that you found our complimentary valet service helpful and convenient. Your satisfaction with the quality of service you received means a great deal to us at Serramonte Ford. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with outstanding service.
Seth was great! So helpful in getting us the right vehicle for us!
Business response:
We are ecstatic to hear about your wonderful experience with our team! It sounds like you received exactly the kind of supportive guidance that makes finding the perfect vehicle such a positive journey. We're thrilled that our staff was able to understand your needs and help you drive away with the right fit. Your kind words about the helpful service you received truly make our day. Thank you for choosing Serramonte Ford and for taking the time to share your experience!
The customer service was excellent. It didn't take very long to repair what was wrong with my automobile.
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your feedback about the outstanding customer care you received truly means a lot to us. We're also pleased that we were able to address your vehicle's needs efficiently and get you back on the road quickly. At Serramonte Ford, we understand how important your time is, and we're committed to providing both quality repairs and timely service. Thank you for choosing us for your service needs, and we look forward to serving you again in the fu... read more
Staff was great!! They really take care of you
Business response:
We are honored to hear about your wonderful experience with our team. It means so much to know that our staff provided you with exceptional care throughout your visit. Creating a welcoming environment where every customer feels valued is what we strive for every day. Your kind words about how well you were looked after truly brighten our day and motivate us to continue delivering the same level of dedicated service to all our customers. We appreciate you taking the time to share your positive experience.
Staff members were courteous and helpful
Business response:
We greatly appreciate your kind words about our team's courteous and helpful service. It means so much to us when customers like you recognize the care and attention our staff members provide. Your positive experience reflects our commitment to making every visit welcoming and supportive. We truly value having you as a customer and look forward to continuing to serve you with the same level of excellence.
Seemed to be a very thorough pre-purchase inspection!
Business response:
Thank you for taking the time to share your experience with our pre-purchase inspection process. We're delighted to hear that you found our team's approach to be comprehensive and detailed. At Serramonte Ford, we understand how important it is to feel confident about your vehicle purchase, and we take great care to ensure every inspection is conducted with the attention it deserves. Your feedback reinforces our commitment to providing thorough service that gives our customers peace of mind. We appreciate you choosing us and ... read more
Great customer service and efficient.
Business response:
Thank you for sharing your experience with our team. We truly appreciate you taking the time to highlight the excellent customer service and efficiency you received. Your positive feedback means a great deal to us and reinforces our commitment to providing outstanding service to every customer. It's wonderful to know that our team was able to meet your expectations and make your experience a smooth one. We look forward to continuing to serve you in the future.
They were great. I wanted everything handled before I arrived to the dealership since I was about two hours away. They sent me numbers, and once we agreed, I let them know I was on my way. They had the vehicle ready for me, and after a quick test drive I spent about 15 minutes signing paperwork and headed home! Anthony was great, never once pushy and they were extremely HONEST! I didn't leave with my original intended vehicle because they found a major issue with it, never tried to cover it up, and found me a comparable vehi... read more
Business response:
Thank you for your patience coordinating everything remotely! We're thrilled the process worked smoothly and that our transparency about the vehicle issue led to finding you an even better option. Your appreciation for our honest approach truly validates what we strive to deliver. Thanks for sharing your wonderful experience!
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,075 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.