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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
No issue.as expected . Smooth transaction
Business response:
We are overjoyed to hear that your experience went exactly as you hoped. Your feedback about the seamless process means so much to our team. We understand how important it is to have everything go smoothly, and we're delighted that we delivered on your expectations. Thank you for choosing us and for taking the time to share your positive experience.
Service advisor Pam Yaeger was great
Business response:
We are thrilled to hear about your positive experience with our service team. It sounds like Pam provided you with exceptional assistance during your visit. Having knowledgeable and caring team members makes all the difference in ensuring our customers feel valued and well taken care of. Your feedback about the quality of service you received means a great deal to us at Serramonte Ford. We appreciate you taking the time to share your experience and look forward to continuing to serve you and your 2002 Ford F150 SuperCrew in ... read more
Fast and friendly mobile service
Business response:
Thank you for your positive feedback about our mobile service team! We're pleased you experienced our quick and friendly service. Your review means a great deal to us at Serramonte Ford, and we appreciate you taking the time to share your experience.
Advisor Richard Wisnewski as usual was very professional and explained all pertinent information.
Business response:
Thank you immensely for sharing your experience with us. We are thrilled to hear that our team provided you with such professional service and took the time to thoroughly explain all the important details you needed. Your satisfaction means everything to us, and we truly appreciate you recognizing the dedication our staff shows in ensuring every customer feels well-informed and cared for. It's wonderful to know that you continue to have positive experiences with us, and we look forward to serving you again in the future.
Kyle was amazing. The service provided was flawless and extremely professional. Excellent value and care. Thank you Kyle!
Business response:
We sincerely value your outstanding feedback about your experience with us. It's wonderful to hear that the service you received was exceptional and maintained such a high level of professionalism throughout your visit. Your comments about receiving excellent value and outstanding care truly mean so much to our entire team. We're thrilled that your experience exceeded your expectations, and we appreciate you taking the time to share these kind words about the quality of service provided to you.
I was able to schedule an appointment that was most convenient for me. I arrived early and was met by Pamela who was friendly, courteous and professional. I was in and out in less time than I expected. Overall it was an extremely pleasant experience.
Business response:
Your positive experience at Serramonte Ford truly makes our day! We're delighted that scheduling your appointment was so convenient and that arriving early worked out perfectly for you. It's wonderful to hear that Pamela provided such friendly and professional service during your visit. Getting you in and out faster than expected while maintaining quality service is exactly what we strive for. Thank you for taking the time to share your pleasant experience with us - feedback like yours helps our entire team know we're on the... read more
Carlos is kind, very respectful, and always goes the extra mile to make sure we are satisfied.
Business response:
Thank you for sharing your wonderful experience with our team. It means so much to hear that you received such respectful and kind service. We truly value customers like you who take the time to recognize when someone consistently delivers exceptional care and dedication. Your feedback highlights exactly the type of service experience we strive to provide at Serramonte Ford. We appreciate your loyalty and look forward to continuing to exceed your expectations.
Pamela Yeager was supremely helpful. Valet service meant I never had to leave SF - a great service! Service also took care of a recall issue in the same visit which required they keep my car for several days.Thankfully they provided a loaner. Very happy with my experience.
Business response:
Thank you for the wonderful feedback! We're thrilled that our valet service was convenient for you and that we could handle both your service and recall work in one visit. We're glad the loaner car kept you mobile during the process. Your satisfaction means everything to us!
Work completed quickly and correctly. Very friendly.
Business response:
Thank you for your positive feedback! We're delighted to hear that our team completed your work quickly and correctly while providing friendly service. We appreciate you taking the time to share your experience and look forward to serving you again at Serramonte Ford.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,228 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:30 a.m.