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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
All good, thanks fjejchsjsjdififj
Business response:
Thank you for your positive feedback! We're delighted everything went well and appreciate you choosing Serramonte Ford. We hope you enjoy your new vehicle and look forward to serving you again.
Great mechanic very efficient
Business response:
We are elated to hear about your positive experience with our mechanic. Your feedback about the efficiency of our service means a great deal to us at Serramonte Ford. We take pride in having skilled technicians who can provide quality work while respecting your time. Thank you for taking the time to share your thoughts about the excellent service you received.
Confusion bc with scheduling and who owned the recall update. Once scheduled, the technician was amazing. Did everything he could to make things convenient.
Business response:
We are thrilled to hear about your positive experience with our technician! We understand there was some initial confusion with the scheduling process and recall ownership, but we're so glad that once everything was sorted out, our team member went above and beyond to provide convenient service. Your feedback about his dedication to making things work for you means a great deal to us. We truly appreciate customers like you who recognize the effort our technicians put into delivering exceptional service, and we're delighted t... read more
Kyle was nice and helpful and the service was done in a timely manner
Business response:
Your review is appreciated! We're delighted to hear that your service experience was both efficient and well-handled. Having team members who combine helpfulness with professionalism makes all the difference, and we're pleased this positive approach made your visit smooth and timely. Your feedback about the quality care you received at Serramonte Ford means a great deal to our team. We look forward to continuing to provide you with excellent service for your 2025 Ford Maverick Lariat.
Thanks Moe for the great service.
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your kind words about the excellent care you received truly mean a lot to us at Serramonte Ford. We take pride in providing outstanding support to our valued customers, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback - it helps us continue delivering the quality service our community deserves.
Pamela and Serramonte Ford have consistently provided great customer service.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to know that we have been able to deliver excellent service consistently over time. Your recognition of the dedication our staff shows in taking care of customers like you truly brightens our day. We value your loyalty and look forward to continuing to exceed your expectations with every visit.
My service representative is terrific. Gets my repairs completed quickly.
Business response:
Thank you for your review! We're delighted to hear that your service experience has been excellent. Having a dedicated representative who handles your vehicle maintenance efficiently makes all the difference in keeping your vehicle running smoothly. Your satisfaction with the quick turnaround times reflects our commitment to providing reliable service that fits your schedule. We truly value your trust and look forward to continuing to exceed your expectations with every visit.
All well overall except I was left pretty confused on next steps regarding license plates, registration etc. conflicting info between dealership and dmv. Your agent clarified and was quick to respond so all good there. Msybe have 'next steps' re registration and plates very clearly laid out as part of your final 'speech' with your customers.
Business response:
Thank you for your wonderful feedback and for taking the time to share your experience with us. We're thrilled to hear that your overall experience went well. We completely understand how the registration and license plate process can feel overwhelming, and we appreciate you bringing this to our attention. It's great to know that our team member was able to quickly clarify the conflicting information you received and get everything sorted out for you. Your suggestion about providing clearer guidance on registration and licen... read more
Had a great experience with Serramonte Service taking care of both of our cars. The team was professional, efficient, and kept everything straightforward from start to finish. Really appreciated the clear communication and how smoothly everything was handleddefinitely a place we like and will keep coming back to.
Business response:
We are overjoyed to hear about your wonderful experience with our service team! It's fantastic to know that our team provided professional and efficient care for both of your vehicles. We take great pride in maintaining clear communication and ensuring every service experience runs smoothly from beginning to end. Your trust in choosing us for your automotive needs means everything to us, and we're thrilled that you found our approach straightforward and reliable. Thank you for being such valued customers, and we look forward... read more
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,228 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:30 a.m.