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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Carlos takes excellent care of all our car needs. Our Escape will be in for service in a few weeks. Thanks
Business response:
We are elated to hear about your positive experience with our team member Carlos. It's wonderful to know that he consistently provides excellent care for all your automotive needs. We're pleased that you trust us with your vehicle maintenance, and we look forward to servicing your Escape when you bring it in. Your confidence in our service team means everything to us, and we're committed to continuing to exceed your expectations with every visit.
Service advisor always is friendly, helpful and efficient.
Business response:
We are overjoyed to hear about your wonderful experience with our service team. Your kind words about receiving friendly, helpful, and efficient service truly mean the world to us at Serramonte Ford. We work hard to ensure every customer feels valued and well-cared for during their visit. It brings us great joy to know that our service advisor made such a positive impression and provided you with the quality experience you deserve. We appreciate you taking the time to share your feedback and look forward to continuing to ser... read more
Complimentary service after buying the car, all good!
Business response:
We are thrilled to hear that you had such a positive experience with our complimentary service offerings. It brings us great satisfaction to know that your experience with us remained excellent even after your purchase. Your feedback about the quality of our ongoing support means a lot to our team. We truly appreciate you taking the time to share your thoughts and look forward to continuing to provide you with outstanding service.
It was nice to get a loaner car and my car was finished in a reasonable time.
Business response:
We are delighted to hear that your service experience met your expectations. It's wonderful to know that having access to a loaner vehicle made the process convenient for you, and we're pleased that we were able to complete the work on your vehicle within a timeframe that worked well for your schedule. We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Great service I recommend to everyone
Business response:
Thank you for taking the time to share your positive experience with us. We are truly pleased to hear that you received great service during your visit. Your recommendation means everything to us, and we appreciate you sharing your experience with others. It brings us great joy to know that we met your expectations. We look forward to continuing to provide you with excellent service for all your automotive needs.
Always great service, really responsive
Business response:
Thank you for sharing your experience with us. We are absolutely thrilled to hear that you consistently receive excellent service and find our team highly responsive to your needs. Your feedback about the quality of our service means so much to us. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the outstanding service you deserve.
Electric issue: Resolved Recalls: Remediated Communication: Excellent
Business response:
Thank you for sharing your positive experience with us. We are thrilled to hear that we successfully resolved your electrical concern and took care of the recalls for your vehicle. Your feedback about our excellent communication means so much to our team. We truly value customers like you who take the time to share their experience, and we look forward to continuing to provide you with reliable service for all your automotive needs.
Great service. On time turnaround.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you experienced excellent service and that we met your expectations with our timely completion. Your satisfaction with the quality of our service and our commitment to delivering on schedule means so much to us at Serramonte Ford. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the same level of outstanding service in the future.
Great service always up front
Business response:
Thank you for taking the time to share your positive experience with us. We are overjoyed to hear that you consistently receive excellent service and appreciate our straightforward approach. Your feedback about our upfront communication means a great deal to us, as we strive to ensure every customer feels informed and valued throughout their experience. We truly appreciate your trust and look forward to continuing to serve you with the same high level of service you have come to expect.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,666 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.