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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,304 reviews
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2014 FORD ESCAPE SE Owner's profile image
2014 FORD ESCAPE SE Owner 
6 months ago

Amazing experience always thank you Serramonte staff thank you Carlos and team 

Business response:

Hi there! We're thrilled to hear you had an amazing experience with our Serramonte team. Carlos and the staff appreciate your kind words and look forward to serving you again soon! 

2018 FORD EDGE TITANIUM Owner's profile image
2018 FORD EDGE TITANIUM Owner 
7 months ago

Timeliness and completion of job with high standards. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you appreciated our timeliness and high standards. Your satisfaction is our top priority, and we look forward to serving you again in the future! 

2012 FORD ECONOLINE E350 SD VAN Owner's profile image
2012 FORD ECONOLINE E350 SD VAN Owner 
7 months ago

GREAT service experience and Pamela is 5 Stars too. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a great service experience and that Pamela made such a positive impression. Our team is dedicated to providing top-notch service, and your support means a lot to us! 

2014 FORD ESCAPE TITANIUM Owner's profile image
2014 FORD ESCAPE TITANIUM Owner 
7 months ago

Always top notch service at Serramonte Ford! 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you consistently enjoy our service at Serramonte Ford. Our team is dedicated to providing the best experience possible, and it's great to know we're hitting the mark! We appreciate your support! 

2003 FORD ESCAPE XLT Owner's profile image
2003 FORD ESCAPE XLT Owner 
7 months ago

Quick service and delivery. Good customer service. 

Business response:

Thanks for the great feedback! We're thrilled to hear you had a quick and positive experience with our service team. Your satisfaction is our top priority, and we look forward to serving you again in the future! 

2017 FORD EDGE TITANIUM Owner's profile image
2017 FORD EDGE TITANIUM Owner 
7 months ago

Liked the early return on car and delivered home... Didn't like that the warranty didn't cover the cost of the issue with the car that is a known flaw with the car and specific motor by Ford 

Business response:

Thank you for your feedback! We're glad you appreciated the early return and home delivery. We understand your concerns about the warranty and will continue to advocate for our customers. Your insights help us improve our services. Looking forward to serving you again! 

2023 FORD TRANSIT T-350 Owner's profile image
2023 FORD TRANSIT T-350 Owner 
7 months ago

Very professional.nothing further to report at this point. 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a professional experience. If there's anything else you'd like to share in the future, we're all ears. Your feedback is invaluable to us! 

2014 FORD ESCAPE TITANIUM Owner's profile image
2014 FORD ESCAPE TITANIUM Owner 
7 months ago

Pamela was fabulous!!! I had a date to get my car serviced the day before I got a flat tire!! She let me bring in the car early and arranged for Lyft to bring me home. Car was serviced with new tires and had a Lyft car come and pick me up and take me to Serramonte Ford!!! That is why Pamela is fabulous!!! Servicing the car was excellent!! 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Pamela went above and beyond to help you. Providing excellent service is our priority, and it's great to know you were taken care of so well. We appreciate your kind words and support! 

2020 FORD ESCAPE S Owner's profile image
2020 FORD ESCAPE S Owner 
7 months ago

Every time I take my vehicle in to get maintenance done, they treat me with respect and kindness. Good customer service! 

Business response:

Thanks for your fantastic review! We're thrilled to hear that you consistently receive respectful and kind service during your visits. Our team is dedicated to providing the best experience, and your feedback means a lot to us! Looking forward to seeing you again soon! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,304 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.