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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.46,228 reviews
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2020 FORD F150 SUPERCREW Owner's profile image
2020 FORD F150 SUPERCREW Owner 
6 months ago

Customer service is top notched here. The technician and mechanic explained the entire process thoroughly. I would definitely bring my car back again here. 

Business response:

Thank you for your wonderful feedback! We're thrilled that our team provided exceptional service and clearly explained the process. We look forward to serving you again! 

2018 FORD EDGE TITANIUM Owner's profile image
2018 FORD EDGE TITANIUM Owner 
6 months ago

They are a pleasure to work with. Keep you informed and do great work. 

Business response:

Thank you for taking the time to share your positive experience with us. We truly appreciate your feedback about our team keeping you well-informed throughout the process and delivering excellent service. It's wonderful to hear that working with our staff was enjoyable for you. Your satisfaction with the quality of our work means a great deal to everyone at Serramonte Ford. We look forward to continuing to provide you with the same level of service in the future. 

2004 FORD F150 HERITAGE Owner's profile image
2004 FORD F150 HERITAGE Owner 
7 months ago

Always top notch professional service. Thanks Carlos A & Team. 

Business response:

Thank you for your kind words! We're thrilled that Carlos A and our team consistently deliver the top-notch professional service you expect. Your recognition means so much to us at Serramonte Ford. 

Jesse S.'s profile image
Jesse S. 
7 months ago

Serramote Ford service is the best service departments I've been to! I feel understood, cared for. We've been coming here for over a decade. 

Business response:

We deeply appreciate hearing about your wonderful experience with our service department! It means so much to know that you feel genuinely understood and well cared for during your visits. Having you as a loyal customer for more than ten years is truly special to us. Your trust and continued partnership over this long period speaks volumes, and we're honored to have earned your confidence as one of the finest service departments you've experienced. We look forward to continuing to provide you with the exceptional care and un... read more

2022 FORD MUSTANG MACH-E GT Owner's profile image
2022 FORD MUSTANG MACH-E GT Owner 
7 months ago

I always receive great service from Kyle. 

Business response:

We greatly appreciate your wonderful feedback about the exceptional service you consistently receive. It's fantastic to hear that our team member has been able to provide you with such reliable and outstanding support every time you visit Serramonte Ford. Your experience is important to us, and we're delighted that we've been able to meet your expectations consistently. Thank you for taking the time to share your positive experience with us. 

2022 FORD BRONCO SPORT OUTER BANKS Owner's profile image
2022 FORD BRONCO SPORT OUTER BANKS Owner 
7 months ago

Great customer service. Thanks Lucas. 

Business response:

We are thrilled to hear about your positive experience with our customer service team. Your feedback about receiving great service means so much to us at Serramonte Ford. We're delighted that we could provide you with the excellent support you deserve. Thank you for taking the time to share your experience with us. 

Omar A.'s profile image
Omar A. 
7 months ago

I recommend to everyone They were professional 

Business response:

Thank you for your review! We are pleased to hear that you would recommend our services to others. Your recognition of our team's professional approach means a great deal to us at Serramonte Ford. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of professionalism you experienced. 

2025 FORD TRANSIT T-350 Owner's profile image
2025 FORD TRANSIT T-350 Owner 
7 months ago

Service was excellent and valet service was next level. Stress free and no waiting. 

Business response:

We are privileged to have provided you with such outstanding service. Your feedback about our excellent service team and exceptional valet experience means everything to us at Serramonte Ford. We understand how valuable your time is, and we're thrilled that we could deliver a seamless, hassle-free experience from start to finish. Your satisfaction with our stress-free approach confirms that we're meeting our commitment to making every visit convenient and comfortable for our customers. 

2022 FORD ESCAPE SE Owner's profile image
2022 FORD ESCAPE SE Owner 
7 months ago

Excellent service. I used their new complimentary valet service. 

Business response:

We are glad to hear about your positive experience with our service team. It's wonderful that you found our complimentary valet service helpful and convenient. Your satisfaction with the quality of service you received means a great deal to us at Serramonte Ford. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with outstanding service. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 6,228 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:30 a.m.