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999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
My mother and I have now bought our last three cars from Serramonte Ford.The people there always do what is necessary to provide an acceptable car at an acceptable price.I plan to buy my next automobile there, too. In terms of car options and payment options, they have always demonstrated willingness to work with my mother and me on three separate occasions, dating back to 2006. They are flexible, doing everything they can within their limits to make a deal with which the purchaser can be happy.
Business response:
We greatly appreciate your continued loyalty and trust in choosing us for your family's automotive needs over the years. It means so much to hear that we have consistently provided vehicles and pricing that meet your expectations across multiple purchases since 2006. Your recognition of our team's flexibility and commitment to working within our capabilities to create satisfying deals truly validates our approach to customer service. We understand that purchasing a vehicle is an important decision, and we are honored that bo... read more
The service was great. The agent who helped me explain everything. He knows what he was doing.
Business response:
Thank you for taking the time to share your positive experience with us at Serramonte Ford. We're delighted to hear that you received excellent service and that our team member took the time to thoroughly explain everything to you. It's wonderful to know that his expertise and knowledge made your experience smooth and informative. Your feedback about the quality of service means a great deal to us, and we're thrilled that we could meet your expectations. We appreciate you choosing us for your 2025 Ford Mustang Mach-E Select ... read more
Great experience! Highly recommended. Service advisor Jared was great help
Business response:
Thank you for the great review and recommendation! We're thrilled that Jared provided excellent assistance during your visit. We appreciate you choosing Serramonte Ford!
All good, thanks fjejchsjsjdififj
Business response:
Thank you for your positive feedback! We're delighted everything went well and appreciate you choosing Serramonte Ford. We hope you enjoy your new vehicle and look forward to serving you again.
Great mechanic very efficient
Business response:
We are elated to hear about your positive experience with our mechanic. Your feedback about the efficiency of our service means a great deal to us at Serramonte Ford. We take pride in having skilled technicians who can provide quality work while respecting your time. Thank you for taking the time to share your thoughts about the excellent service you received.
Confusion bc with scheduling and who owned the recall update. Once scheduled, the technician was amazing. Did everything he could to make things convenient.
Business response:
We are thrilled to hear about your positive experience with our technician! We understand there was some initial confusion with the scheduling process and recall ownership, but we're so glad that once everything was sorted out, our team member went above and beyond to provide convenient service. Your feedback about his dedication to making things work for you means a great deal to us. We truly appreciate customers like you who recognize the effort our technicians put into delivering exceptional service, and we're delighted t... read more
Kyle was nice and helpful and the service was done in a timely manner
Business response:
Your review is appreciated! We're delighted to hear that your service experience was both efficient and well-handled. Having team members who combine helpfulness with professionalism makes all the difference, and we're pleased this positive approach made your visit smooth and timely. Your feedback about the quality care you received at Serramonte Ford means a great deal to our team. We look forward to continuing to provide you with excellent service for your 2025 Ford Maverick Lariat.
Thanks Moe for the great service.
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your kind words about the excellent care you received truly mean a lot to us at Serramonte Ford. We take pride in providing outstanding support to our valued customers, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback - it helps us continue delivering the quality service our community deserves.
Pamela and Serramonte Ford have consistently provided great customer service.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to know that we have been able to deliver excellent service consistently over time. Your recognition of the dedication our staff shows in taking care of customers like you truly brightens our day. We value your loyalty and look forward to continuing to exceed your expectations with every visit.
Serramonte Ford has a 4.4 star rating with 6,381 reviews.
Serramonte Ford is open now. It will close at 8:00 p.m.