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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,304 reviews
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Johnsonadriannab@gmail C.'s profile image
Johnsonadriannab@gmail C. 
6 months ago

This was a follow up service that I needed to finish up some work. I dropped my car off and was greeted immediately. I had one small issue on my mind, Lucas heard me out and added that on to my list to check out. When I picked my car up he made sure to give me a great run down and said if I had any issues to bring it back. It's a pretty penny to take your car to a dealership for service but Lucas makes it worth it and I don't ever feel like he's adding on services just because. And they always find me a discount if possible. 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Lucas provided you with attentive service and ensured your concerns were addressed. Our team strives to make every visit valuable, and it's great to know you appreciated the efforts. We look forward to seeing you again! 

2022 FORD ESCAPE SE Owner's profile image
2022 FORD ESCAPE SE Owner 
6 months ago

Serramonte Ford always delivers for me on the best service. They are always honest and repair with no charge if it's under my warranty. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that our team consistently provides you with honest service and warranty repairs. Your satisfaction is our priority, and we look forward to continuing to serve you well in the future! 

Sue K.'s profile image
Sue K. 
6 months ago

He arrived on time. Got the job done quickly. I was glad that I didn't need to deliver my truck to your service dept. He was courteous. 

Business response:

Thank you for your fantastic review, Sue! We're thrilled to hear that our service met your expectations and that you found the process convenient. Our team always strives to provide prompt and courteous service. We appreciate your support! 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
6 months ago

Work was performed professionally and safety driven. 

Business response:

Thank you for your fantastic review! We're thrilled to hear that you appreciated our professionalism and commitment to safety. Your satisfaction is our priority, and we look forward to serving you again! 

2012 FORD FOCUS SEL Owner's profile image
2012 FORD FOCUS SEL Owner 
6 months ago

Great Service - Professional - As Expected On Time 

Business response:

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team. Providing professional and timely service is our priority, and it's wonderful to know we met your expectations. We look forward to serving you again! 

2021 FORD ESCAPE SE Owner's profile image
2021 FORD ESCAPE SE Owner 
6 months ago

done on time. Glad to plug it in again 

Business response:

Thank you for your positive feedback! We're thrilled to hear that your experience was timely and that you're satisfied. We look forward to helping you again in the future! 

2021 FORD ESCAPE TITANIUM Owner's profile image
2021 FORD ESCAPE TITANIUM Owner 
6 months ago

Timely, efficient and friendly 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear you had a timely and efficient experience with our team. Your satisfaction is our priority, and we can't wait to serve you again in the future! 

2024 FORD BRONCO SPORT BIG BEND Owner's profile image
2024 FORD BRONCO SPORT BIG BEND Owner 
6 months ago

The service was done quickly and communication was great from the advisor 

Business response:

Thank you for your fantastic review! We're thrilled to hear that you received quick service and excellent communication. Our team always strives to provide a top-notch experience. We appreciate your support and look forward to serving you again! 

2012 FORD ESCAPE LIMITED Owner's profile image
2012 FORD ESCAPE LIMITED Owner 
6 months ago

Pamela is always so nice to deal with and makes having the car serviced a relatively easy experience. 

Business response:

Thank you for your kind words! We're thrilled to hear that Pamela made your service experience enjoyable. Our team strives to provide excellent customer service, and it's great to know we succeeded with you. We look forward to seeing you again! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,304 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.