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Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Unexpected problem with car, went straight to shop, no appointment.
Business response:
We are thrilled to hear about your positive experience with us. We understand that dealing with an unexpected car problem can be stressful, and we're pleased that our team was able to help you right away without needing a scheduled appointment. At Serramonte Ford, we strive to provide prompt service when our customers need it most. Your trust in bringing your vehicle to us means a great deal, and we're glad we could take care of you quickly during what could have been a challenging situation.
Explain what services needed. Arranged transportation for car delivery back home.
Business response:
We are grateful for your wonderful feedback about our service experience. It's wonderful to hear that our team took the time to clearly explain the services your vehicle needed. We understand how important it is for our customers to feel informed and confident about their automotive care decisions. We're also pleased that we could arrange convenient transportation and delivery of your car back to your home. Making the service process as seamless as possible for our customers is something we truly value. Thank you for choosin... read more
This dealership has been great. So far, I've bought two cars here and I had great experiences both times. I worked with Leo and he was very quick upfront and no BS. He was easy to work with and made the process really really easy. Go look for him if you're looking for a car.
Very friendly and attentive. Everything was right on time.
Service was great, Kyle was the best
I like Everything . The service and customer care.
Business response:
Thank you for your wonderful feedback! We're thrilled that you're satisfied with our service and customer care at Serramonte Ford. We appreciate you taking the time to share your positive experience and look forward to serving you again.
Very courteous towards your time!
Business response:
Thank you for your wonderful feedback! We truly appreciate you recognizing how we respect and value your time during your visit. Your experience means so much to us, and we're delighted that our team provided the courteous service you deserved. It's customers like you who make what we do at Serramonte Ford so rewarding. We look forward to continuing to serve you and your vehicle with the same level of care in the future.
Great and timely service. Delivery of my car back home was extra-special.
Business response:
We are utterly delighted to hear about your wonderful experience with our team. Your appreciation for the prompt and quality service means everything to us. We're especially pleased that the home delivery service made your experience truly memorable. Your satisfaction with our service reflects our commitment to going above and beyond for every customer. Thank you for choosing Serramonte Ford and for taking the time to share your positive feedback.
I experienced efficiency, care and kindness.
Business response:
We are delighted to hear about your wonderful experience with us. Your comments about the efficiency and genuine care you received truly mean the world to our team. Knowing that you felt our kindness throughout your visit reinforces why we're passionate about serving our customers. We're grateful you took the time to share your positive experience, and we look forward to continuing to provide you with the same level of excellent service.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 6,228 reviews.
When is Serramonte Ford open?
Serramonte Ford is open now. It will close at 8:00 p.m.