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Sherwood Honda
- Car Dealers
- Sherwood Park, AB
About this business
Location details
30 Automall Rd, Sherwood Park, AB, T8H 2N1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Breaks your car and asks you to pay for the damage This is a review for the service department. The sales department I cannot speak to, and parts I cannot speak to. The service department has made this company categorically the worst business I have ever dealt with. Their lack of accountability for their actions speaks volumes to their credibility and you should avoid them at all costs. In September 2015 I went in for routine service and an oil change. When I got my vehicle back, I noticed that the check oil light was on. Th... read more
Terrible Customer Service I've been a loyal customer since this dealership opened and have purchased 2 vehicles and service my family's 4 Hondas regularly. On many occasions, the service has not been done by the agreed time causing me to have to have the shuttle return me to work or make other arrangements. I always drop the car at 0700 when they open after making and appointment and they usually have the day to complete it. Sometimes I need the car by 2, sometimes by 4. Should be plenty of time for a routine service. More o... read more
scammers We had an agreement over the phone along with email trail of paperwork just 8 months ago. anyway my wife and I came down and made it clear what we want as per email and phone conversation. Took the vehicle for a test drive and then when we were all set we started working on the paper work only to find out they were trying to sell us 1. different color 2. used vehicle and not NEW and 3. according to the salesperson I was dealing with his manager told him to run the deposit anyway even though they didn't have the colo... read more
Such pathetic customer service!!Stay Away from this location The worst and most ridiculous customer service experience i ever had from a car dealer. Please never ever go here. They lied to me that a huge crack in my windshield was because they actually were driving the car through hot wash and then brought it out in cold and it cracked and just dumped the whole thing on me . They actually say even of some one breaks your car which you parked there for service... you are fully responsible for everything. Disgusting!
play hide n seek with customers i have been a loyal customer but its a Terrible place to go to. i was refused a shuttle, they said we will finish in under an hour. after hour and a half they said it will take one more hour. basically they ruined my day. will never go again for service there.
Horrible Service The service department is horrible and seem to not care about your issues and will only try to suggest bandage solutions to get out of finding the underlying issue. Our new 2016 vehicle has been having issues with the battery being drained and dying after leaving the car for only 3 days max. It has had the battery replaced twice already and they insist that nothing is wrong. The advisors, specifically Carolynn and the service manager (Martin Brown) told us that we should just drive the car/go for joyrides or... read more
Service department staff a complete joke . My wife took our 2011 pilot in for a timing belt. I called down to the dealership to inquire about it and I was informed they did not have my vehicle and my wife must have took it to a different dealership. I decided to go down to Honda and not to my surprise I found my car parked in the same place where my wife said she left it. This was to be a all day job and now it is noon. I asked for the service manager to relay my disgust and he laughed. Not hard to see why this service depar... read more
Unprofessional Customer service At first, The sale person seemed to doing well but everything screwed up. Dealer continuously changing his words before picking up vehicle. When I was picking up, they hide their faults. They broke wheel lock key and did not say anything. IF SOMEONE REALLY WANT TO BUYING VEHICLE FROM SHERWOOD HONDA, HAVE TO CHECK WHOLE VEHICLE VERY CAREFULLY BEFORE PICKING UP.
terrible They make me feel cheap and make laugh at me. Whatever you doing Don't buy vehical from here. If you don't do the full price they yell at you.
Frequently asked questions about Sherwood Honda
How is Sherwood Honda rated?
Sherwood Honda has a 4.2 star rating with 2,190 reviews.
When is Sherwood Honda open?
Sherwood Honda is closed now. It will open at 11:00 a.m.