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Sherwood Honda
- Car Dealers
- Sherwood Park, AB
About this business
Location details
30 Automall Rd, Sherwood Park, AB, T8H 2N1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
HORRIBLE EXPERIENCE. I had been working with Cody all HORRIBLE EXPERIENCE. I had been working with Cody all week to purchase a vehicle, we had just about closed on one and I was about to send the deposit. One of the other salesperson went and sold it on us. We had then found another vehicle, a Honda HRV, I put a deposit on it, under the impression that the vehicle was in "fantastic shape" the day I closed on the vehicle and nade the deposit, Cody wasnt there and I was talking with a supervisor named Michael who also gave me ... read more
Oil Change/Mirror Part I have purchased three new vehicles at this dealership over the past number of years. The latest being a 2019 Honda Ridgeline. I was making an appointment for an oil change, at the same I wanted a replacement for the drivers side mirror. The fellow in Service that I was dealing with was too check with the parts dept. to see how long it would take to bring the part in, he said he would call right back, I am still waiting. I called his manager Carolyn, and left a message, she called back the following da... read more
Terrible experience - disrespect and blatant lies I went in and test drove a vehicle I really liked. I told them I was interested in purchasing and paid a deposit. There was a 4x4 error showing on the vehicle and I wanted that looked at before I completed the purchase. I waited Friday to Tuesday and contacted the salesperson to find out what was happening. He told me that the 4x4 error was just a result of my bf touching something in the vehicle and that he was embarrassed when the mechanic told him that that's what the prob... read more
Service communication very poor I dropped my vehicle off for service - was there at 7:30 a.m. I phoned several times throughout the day as I had not received any communication from the Service Department. After phoning again and at my request, I got picked up by the shuttle service (very nice driver) and finally left the Service Department just before 5:00 pm. Very disappointed that no one called me or texted me to tell me the progress on my vehicle. My question is: if I drop my vehicle off at 7:30 a.m., why does it take an ... read more
Avoid. Took the CRV there for a miss on cyld 2, they wanted to do a compression test, AFTER they observed the spark plugs to be in a bad condition. Fortunately my local mechanic in Spruce Grove installed new spark plugs...interestingly enough no more missses....
Service We purchased a used van from Sherwood Honda in March 2019. Initially we were super pleased with the service we received. We were given a work order on all the work they had done on our vehicle prior to us purchasing it. This work order included new brakes. We had every intention of returning to Sherwood Honda as repeat customers, because the service seemed that good. Shortly after purchasing our van we noticed a squeak with the brakes. We had a 90 day warranty on the vehicle and brought it in within a month of purcha... read more
Terrible Service FOUR TIMES & Home of the 24 HOUR OIL CHANGE 1 of 4: I wanted visors for my 2017 Ridgeline BLACK EDITION. I told the parts member that that they must be black. He laughed and said they only come in black. When they were installed, there was a bright piece of chrome running along the top of the driver and passenger side doors! There is no other chrome on the truck. I explained the issue to the parts manager. First I was sent a photo of aftermarket visors that looked cheap. The kind that just stuck on with an a... read more
NOV 5, 2019. Dealership told me that I had 10 years free oil changes when I went to go get a tire fixed, found out I didn’t when I went to go pay for my tire. Manager actually said I have to pay for oil change or they will not release my car. I’m pretty sure that is not legal learned lesson never going there again.
Poor Sales Practices - broke contract When shopping for a Honda, I would not recommend Honda Sherwood. We have had good luck with our Honda purchases (a different dealer) and wanted to purchase a newer model. We test drove a Honda and offered the listing price to Honda Sherwood, signed a sales contract and left a $1000 deposit, with a plan to return several days later to pick up the car. The day before we were scheduled to pick up the car, we received a call from the sales agent and the manager - Quinn Kerry - that they were... read more
Frequently asked questions about Sherwood Honda
How is Sherwood Honda rated?
Sherwood Honda has a 4.2 star rating with 2,122 reviews.
When is Sherwood Honda open?
Sherwood Honda is closed now. It will open at 9:00 a.m.