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Sherwood Honda

4.2

About this business

Location details

30 Automall Rd, Sherwood Park, AB, T8H 2N1, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.22,190 reviews
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Rav4ever's profile image
Rav4ever 
6 years ago

Worst dealership ever I trade in my rav4 and I am frustrayed with the deal and outcome of the car i traded in. I was told the car is new but I don’t think it is new it has already 220 in the milage, have scratches and dent that they tried to fixed but i just let go of it because its too late i already signed the papers. So sad... Now only 3-4 months to realized that the windshield washer and coolant are empty!!! How am not going to be mad?! So if you guys are planning to get your car here! Don’t buy here, if you don’t want t... read more

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Alex Cail 
6 years ago

Friendly face with poor sevice. First I put a down payment on a car that the price was right although not the car I was looking for and... they sold it after I had the down payment on it... they made that right in the end by getting me the car I actually wanted for a deal and 10 years oil changes. Second they are the only one to ever service the used vehicle that I bought and they had completely stripped the oil plug on this barely used car [110k maybe less] and said it was normal wear and tear and I needed to pay to have it... read more

Long time honda owner's profile image
Long time honda owner 
7 years ago

Unsafe repair I took my Honda in for an airbag recall and some routine maintenance. I also asked them to check the driver’s side windshield wiper blade. It was working, but seemed loose. A few hours later, they said my car was ready and I picked up. Driving home on Baseline Rd., I turned on my wipers. The wiper blade flew off leaving me with no ability to clean my windshield on a slushy day. The technician apparently took it apart, but failed to reconnect it. I could have had a serious accident. 

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Unsatisfied customer 
7 years ago

Will never buy another vehicle from them!!! Go in to get oil change and to check out some weird electrical issues. Thinking anything with the electrical was covered by warranty. I guess I was wrong!!!! I talked to a representative not once did she mention to tell me if nothing was wrong I would be charged extra!!! Like $350 more!! I am in disgust!! My friend bought a used Dodge and it was having electrical issues but they found nothing wrong and didn't charge her a penny!!!!!! I will never buy another vehicle from the Crooks... read more

lzhang2018's profile image
lzhang2018 
7 years ago

People: Watch out before you buy. People: Watch out before you buy, your brand new CRV could have an engine oil dilution issue. Honda Canada is aware of this but they are still selling it without confirming that the issue has been addressed!! Recently (3 weeks ago) bought a brand new 2018 CRV lx awd, and I was disappointed because the gasoline getting into the engine oil problem comes up. I've been monitoring the oil level for that past 3 weeks and the oil level has always been above the upper marker, almost topping that yel... read more

reluctant poster's profile image
reluctant poster 
7 years ago

Loss of Trust in Service Dept. I needed winter tires for my Honda Ridgeline, so phoned Sherwood Honda for a quote for new tires and rims and was quickly and efficiently given the information I needed. Based on this quote, I decided to have the dealership do the work. However, when I went in to schedule a day for the work, I was given a price approximately $400 over my original quote. When I provided the breakdown of my original quote, I was finally told that my original quote could be met as a special price, though tire inst... read more

Scottyp63's profile image
Scottyp63 
7 years ago

If you like getting hosed Went in to talk about trading in my 2012 f-150 roush edition for a small car for bombing back and forth to work. Prior to heading into the dealership to look at a few cars, I punched in all my info into their “trade in calculator”. When i arrived to look at the cars, i didnt find anything that really wowed me but they were obviously convinced that i would buy the first thing i test drove. They confirmed with me the number for my trade in from their calculator, and then told me theyd have to take tha... read more

Warlock99's profile image
Warlock99 
7 years ago

Wouldn’t bother with them again You get wonderful customer service while you are buying a new vehicle but after everything is said and done, they drop the ball with their service department. Worst service by far. I rather go all the way to St. Albert Honda to get great service. Too bad I’m stuck with Sherwood Honda for my oil changes since I have the Oil change package. 👎🏼 

Leah H's profile image
Leah H 
7 years ago

Worst customer service ever We bought a brand new Accord in January. The salesman was really nice, the finance guy was a complete idiot. He wrote down my husband's income as being a tenth of what it is so the application was declined. Instead of looking over the application and thinking something was odd, he told my husband he would need a co-signer to complete the application. My husband told him there was no way that could be possible, we have amazing credit and he makes a lot of money, and the finance guy argued with him.... read more

Frequently asked questions about Sherwood Honda

How is Sherwood Honda rated?

Sherwood Honda has a 4.2 star rating with 2,190 reviews. 

When is Sherwood Honda open?

Sherwood Honda is closed now. It will open at 11:00 a.m.