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Sherwood Honda
- Car Dealers
- Sherwood Park, AB
About this business
Location details
30 Automall Rd, Sherwood Park, AB, T8H 2N1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Unsafe repair I took my Honda in for an airbag recall and some routine maintenance. I also asked them to check the driver’s side windshield wiper blade. It was working, but seemed loose. A few hours later, they said my car was ready and I picked up. Driving home on Baseline Rd., I turned on my wipers. The wiper blade flew off leaving me with no ability to clean my windshield on a slushy day. The technician apparently took it apart, but failed to reconnect it. I could have had a serious accident.
Will never buy another vehicle from them!!! Go in to get oil change and to check out some weird electrical issues. Thinking anything with the electrical was covered by warranty. I guess I was wrong!!!! I talked to a representative not once did she mention to tell me if nothing was wrong I would be charged extra!!! Like $350 more!! I am in disgust!! My friend bought a used Dodge and it was having electrical issues but they found nothing wrong and didn't charge her a penny!!!!!! I will never buy another vehicle from the Crooks... read more
People: Watch out before you buy. People: Watch out before you buy, your brand new CRV could have an engine oil dilution issue. Honda Canada is aware of this but they are still selling it without confirming that the issue has been addressed!! Recently (3 weeks ago) bought a brand new 2018 CRV lx awd, and I was disappointed because the gasoline getting into the engine oil problem comes up. I've been monitoring the oil level for that past 3 weeks and the oil level has always been above the upper marker, almost topping that yel... read more
Loss of Trust in Service Dept. I needed winter tires for my Honda Ridgeline, so phoned Sherwood Honda for a quote for new tires and rims and was quickly and efficiently given the information I needed. Based on this quote, I decided to have the dealership do the work. However, when I went in to schedule a day for the work, I was given a price approximately $400 over my original quote. When I provided the breakdown of my original quote, I was finally told that my original quote could be met as a special price, though tire inst... read more
If you like getting hosed Went in to talk about trading in my 2012 f-150 roush edition for a small car for bombing back and forth to work. Prior to heading into the dealership to look at a few cars, I punched in all my info into their “trade in calculator”. When i arrived to look at the cars, i didnt find anything that really wowed me but they were obviously convinced that i would buy the first thing i test drove. They confirmed with me the number for my trade in from their calculator, and then told me theyd have to take tha... read more
Wouldn’t bother with them again You get wonderful customer service while you are buying a new vehicle but after everything is said and done, they drop the ball with their service department. Worst service by far. I rather go all the way to St. Albert Honda to get great service. Too bad I’m stuck with Sherwood Honda for my oil changes since I have the Oil change package. 👎🏼
Worst customer service ever We bought a brand new Accord in January. The salesman was really nice, the finance guy was a complete idiot. He wrote down my husband's income as being a tenth of what it is so the application was declined. Instead of looking over the application and thinking something was odd, he told my husband he would need a co-signer to complete the application. My husband told him there was no way that could be possible, we have amazing credit and he makes a lot of money, and the finance guy argued with him.... read more
Breaks your car and asks you to pay for the damage This is a review for the service department. The sales department I cannot speak to, and parts I cannot speak to. The service department has made this company categorically the worst business I have ever dealt with. Their lack of accountability for their actions speaks volumes to their credibility and you should avoid them at all costs. In September 2015 I went in for routine service and an oil change. When I got my vehicle back, I noticed that the check oil light was on. Th... read more
Terrible Customer Service I've been a loyal customer since this dealership opened and have purchased 2 vehicles and service my family's 4 Hondas regularly. On many occasions, the service has not been done by the agreed time causing me to have to have the shuttle return me to work or make other arrangements. I always drop the car at 0700 when they open after making and appointment and they usually have the day to complete it. Sometimes I need the car by 2, sometimes by 4. Should be plenty of time for a routine service. More o... read more
Frequently asked questions about Sherwood Honda
How is Sherwood Honda rated?
Sherwood Honda has a 4.2 star rating with 2,122 reviews.
When is Sherwood Honda open?
Sherwood Honda is closed now. It will open at 9:00 a.m.