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Sherwood Honda
- Car Dealers
- Sherwood Park, AB
About this business
Location details
30 Automall Rd, Sherwood Park, AB, T8H 2N1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I traded in my 2015 scion frs for a 2019 Nissan 370z. Love the car but not happy with how they handled the situation. When I picked up the car the keyless entry didn’t work. We all thought a dead battery in the fob would be the fix. Wrong. They sent me over to Sherwood Nissan to get them to fix it and that Sherwood Honda would front the bill. After I received the final bill with was 716$ they told me they were only going to pay 400. When I spoke to the sales manager about the situation it seemed like he didn’t car cuz I was ... read more
This is the 4th new vehicle we purchased from Sherwood Honda. The first 3 purchase experiences were good, that is why we kept coming back. The service was also satisfactory. The latest purchase and service experience was a sad departure from the first 3. The sales process was high pressure and confusing, and the service department's integrity with respect to our trade in was questionable. In discussing our concerns with management staff, we received nothing but condesending platitudes and no assistance what so ever. In my op... read more
I was looking at a used truck, they had an inspection done in their shop. It had a bunch of repairs needed. But it said the tires were good. Looking at the all wheel drive truck and the tires didn't even match and the tires showed a bunch of cracks on the bottom where the tires were compressed. I left disappointed that they would hide and lie about something important as the tires.
Worst dealership and a terrible reflection on Honda's brand. Sherwood Honda snuck in a bunch of overpriced extra charges and didn't break it down in the contract -- we didn't realize until afterward. Stupid us, we signed the deal before going over EVERY line even though we told them verbally we didn't want any of their "extras." I wish I had listened to other people and gone to Wheaton Honda, which has a way better reputation. Hope this helps prevent other people from a similar and terrible experience. STAY AWAY FROM SHERWOO... read more
Dishonest. Do not honor warranties. Just want your money. Bought a brand new 2024 CRV exl in December 2023. Was a good experience all around and car worked great. 7 months later, the ac condenser tube was struck by a rock on the highway (go figure, gravel on the roads in Alberta). The service person, Bernard, informed me they would have to replace the whole thing, but it wasn't covered under the extensive warranty they assured me would handle all replacement parts and work for the next 8 years. Wanted $2000 plus another 90 t... read more
In March, My daughter took her 2021 Honda civic into Sherwood Honda for a routine oil change. They also a nail in her tire. They then took her car for a ride and smashed it into a tree. We are not even sure why the car left the lot to begin with. There was over 12 thousand dollars in damage. At first, they told us her insurance pays for it. Wrong. When our insurance did the investigation, they indicated that it wasn’t their issue. So, they agreed to fix it. I will add at this point the only people that spoke to us were the s... read more
If I could rate a 0 I would I called last week for a quote on my vehicle to get detailed the lady told me 270.00 I booked it in. The Monday of my appointment I get a call tell me in tripped in price. 600.00 I said no I just need the back done. He goes 519.00 I said nope I would pick it up. I wasn’t going to pay that just to get the back of my vehicle cleaned. The manager of services called me and tells me 300 as there’s a miscommunication somewhere. 350.00 just to clean the back of my van what a rip off take your vehicle to ... read more
Service has been good in the past. However, they give away customer data!! I got a message from some company with my name, number and report about my car. Absolutely unacceptable that they give/sell my info without consent. Never getting another dime from me.
Before booking my car (3. 5l Honda engine) in I called 2 times to confirm the price for a "Timing belt kit" as suggested by the service tech $1350 (even confirmed each part that they would be replacing with the kit). Turns out they are Selling you a False Sense of Security, they are not replacing all of your timing belt components just parts they think may fail. I received an electronic quote after getting my car in and the service tech Tyler was pressuring me to sign the quote, the quote now for the timing belt kit was $169... read more
Frequently asked questions about Sherwood Honda
How is Sherwood Honda rated?
Sherwood Honda has a 4.2 star rating with 2,122 reviews.
When is Sherwood Honda open?
Sherwood Honda is closed now. It will open at 9:00 a.m.