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55 NE 5th Ave, STE 402, Boca Raton, FL, 33432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
There was little, to no communication, unless it was initiated by **** would not recommend them to anyone.
Business response:
Hello, we checked with our team. Apparently, your vehicle was not ready to be picked up when the initially assigned driver showed up to load it. It would not shift into gear, and the seller needed to add transmission fluid to fix the issue. We had a log of continual communication with you starting on June 24th when you alerted us that the vehicle was now ready for pickup. Here is a record of that communication via text: June 24th Hey ****, I just heard from ****. He said that the vehicle would be ready for pick up tomorrow. ... read more
DO NOT USE THEM. DO NOT USE TEAM ***** THEY DAMAGED MY CAR AND WONT PAY FOR IT. THEY ADMITTED TO DAMAGES AND WILL NOT FIX IT. ON TOO OF TJAT THE DELIVERY WAS A DISASTER. IF TOU VALUE TOUR PROPERTY DO. NOT. USE. TEAM. ****. GOT MY CAR BACK SCRATCHED COVERED IN RIXKS AND THE **** DENTED!!
Business response:
When your vehicle was delivered, it was signed off as having no transport damage. However, you later contacted us to report damage to the hood area. You provided a partial estimate from your chosen body shop, but it omitted most of the standard information included in a professional estimate. Our team contacted the body shop to discuss the estimate. It was determined that the damage was caused by debris during transport, as your vehicle was shipped via an open carrier truck, where road debris is an inherent risk. This was no... read more
Shattered my windshield in transport. Didn't report it. Didn't offer to replace it. Cost me $350 to replace. Showed up at pickup location without notifying seller. Got ready to leave without car when seller just happened to pull up.
This company hired a driver that was not insured/bonded like they claimed they check for. Long story short the driver did not have the trailer hooked up correctly and was driving recklessly and totaled a vehicle I had on a flatbed. Then left it at a wrecker lot for almost 2 weeks without telling us what was going on. They kept sending fake updates "driver is on a mandated DOT break today" is a direct quote from this broker. They sent the message saying he was on a break but when I get the police report he had the accident th... read more
******* me for $1,300 for what was supposed to be a 2 day Carrier payment a while ago and I still have not received payment for my services i took a car over a thousand miles from New York to Florida This has caused so much emotional stress being that we are a small company.
As a transporter i have dealt with many brokers. THIS COMPANY DID NO PAY me according to the terms of dispatch agreement. VIA THE ACCOUNTING **** Payment WAS TO BE 2 DAYS. THEY DECIDED TO MAKE IT A 10 DAY PAY WHICH IS a 14 day physical wait WITHOUT INFORMING ME. i have been given such POOR communication regarding the payment of a load to which they and i had come to an agreement on paper in the dispatch sheet. My obligation was carried out in full and the customer was completely satisfied by my service but only paying custom... read more
This company lost track of my vehicle. Its currently 3 days past its delivery date. I contacted the company to notify them of the driver issues and they cannot locate the vehicle themselves. Through numerous calls back and forth I was insulted, berated and screamed at. He screamed, "I couldn't give a f*ck about your review! You have no power here and hung up during our final call I believe his name was ****.
THEY ARE THE WORST LIARS OF ANY BUSINESS I'VE EVER USED!!! THEY KEPT PROMISING ME THAT MY MOTORCYCLE WOULD BE PICKED UP "SOON" AND IT NEVER HAPPENED OVER A TIME OF 3 DAYS!!! THE REP. AND THE CUSTOMER SERVICE PERSON KEPT GIVING ME CONFLICTING STORIES!! THEY WERE IN BREACH OF CONTRACT, SEVERAL TIMES AFTER PROMISES WERE NOT FULFILLED!! DO NOT USE THEM FOR MOTORCYCLE TRANSPORT!!! ANOTHER THING IS, THEY BID TOO LOW AND THAT'S WHY NO ONE WANTED TO PICK UP THE TRANSPORT, COME TO FIND THAT OUT LATER WITH ANOTHER TRANSPORT COMPANY TH... read more
Business response:
Thank you for your review We apoligize for the incovience . Im glad you were able to transport your motorcycle with a different company
Made reservations to have my car picked up on the 20th of May 2022 and the 21st at the latest with the broker/dispatcher. He understood that I would be moving out of town and needed to have my car picked up prior to me leaving. Took my $450 deposit. Then the driver called and told me he would not be able to pick up on either of those days. He would not be able to pick up until Sunday the 22nd. I slept on it and decided not to use the service and notified the broker/dispatcher "****". I waited until Monday, to circle back to ... read more
Business response:
I spoke with ********* received his $450 refund by check
ShipYourCarNow LLC has a 4.5 star rating with 3,531 reviews.
ShipYourCarNow LLC is open now. It will close at 10:00 p.m.