ShipYourCarNow LLC

4.5

Shipping Centers
Boca Raton, FL

About this business

Consumer Services Shipping Centers

Location details

55 NE 5th Ave, STE 402, Boca Raton, FL, 33432, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 10:00 p.m.
Tue	8:00 a.m. to 10:00 p.m.
Wed	8:00 a.m. to 10:00 p.m.
Thu	8:00 a.m. to 10:00 p.m.
Fri	8:00 a.m. to 10:00 p.m.
Sat	8:00 a.m. to 10:00 p.m.
Sun	8:00 a.m. to 10:00 p.m.

4.53,801 reviews

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Linda G

5 months ago

I have transported my vehicles many times and Ive never had an issue, until this transport, My car was delivered in the worst shape Ive ever seen it in. The exterior was filthy as expected but after the caked on dirt was cleared, I saw the new scratches. Even worse, the interior was equally bad with filth all over it, stains on the seat and it smelled horrible - as though the driver had smoked and spent the night in it, Then I received a notice from a toll road agency that my car had run through (avoided) two tolls (their ca... read more

Business response:

Were truly sorry to hear about your experience and appreciate you taking the time to share your feedback. However, wed like to clarify a few details regarding your concerns. Your vehicle was transported over ***** miles on anopen carrier, which exposes it to the same environmental and road conditions it would encounter if you were driving it yourself. Unfortunately, this means the vehicle may arrive dirty due to factors outside of the drivers control. This is a normal occurrence with open carrier transport and is one of the ... read more

Shauna C

8 months ago

Careful! This company will give you a good quote, agree to a quick delivery and get you to sign and pay. Then, they will NO SHOW WITH NO CONTACT TO YOU. When we called, they claimed mechanical issues and then made no further attempt to pick up the time sensitive vehicle. When we called to cancel because they did not pick up the vehicle, they would not refund our money. Their contract says no refunds due to mechanical issues, and the **** WAS COMPLETE. I don't believe they had any mechanical issues nor any intention to get th... read more

Shauna C

8 months ago

Business response:

We understand how frustrating it can be when things dont go as plannedespecially when a shipment is time-sensitive.We want to clarify that the mechanical issue with the carrier was, unfortunately, a legitimate and unforeseen circumstance. We did communicate the issue to you and attempted to find an alternative solution. We regret that we were unable to secure a backup carrier in time to meet your schedule.That said, we take full accountability for the inconvenience caused in this case we agreed it was the right thing to do a... read more

ESTEBAN V

8 months ago

Everything went smooth, until it did not. **** ******** handled my booking and apparently handed it over to his ***** ***** ********* (avoid working with this person at all costs). After sending off my vehicle, I followed up repeatedly with both **** and ***** to check on the delivery status; **** would reply, asking ***** for an update, and no response. This happened for weeks in a row, until I escalated the issue. Turns out my car had been at the port FOR MONTHS and he went quiet after I asked. The port company (*******) t... read more

Lance J

a year ago

Do your self a favor dont ever make the mistake I made dont use this company I still dont know where my car is every month I get an email saying my car delivery date has been change to the next month it went from march to april to may now they saying **** dont make the mistake I made !!!!!

Business response:

We sincerely apologize for the frustration and inconvenience you've experienced regarding the delivery timeline of your vehicle. We completely understand your concern and disappointment with the repeated delays.To clarify, our team successfully managed the pickup of your vehicle and ensured its timely delivery to the designated port. Unfortunately, the subsequent delays have been entirely due to changes made by the ocean vessel line, which operates independently from our logistics services. While we make every effort to keep... read more

Zach B

a year ago

Clearly new car got a paintless dent. Driver said he walked around and took pics to upload. They stopped my car off in a dirt median and car was filthy. I didnt care about that. Ten minutes later went to wash it. Say a paintless dent. Called dealer. Their photos showed no dent. Magically only one bad angle photo from their driver was provided and blames me for not taking enough photos. I assumed the drivers photos was fine but then just one poor angle. So now Im fixing a dent they caused.

Greg G

a year ago

There was little, to no communication, unless it was initiated by **** would not recommend them to anyone.

Business response:

Hello, we checked with our team. Apparently, your vehicle was not ready to be picked up when the initially assigned driver showed up to load it. It would not shift into gear, and the seller needed to add transmission fluid to fix the issue. We had a log of continual communication with you starting on June 24th when you alerted us that the vehicle was now ready for pickup. Here is a record of that communication via text: June 24th Hey ****, I just heard from ****. He said that the vehicle would be ready for pick up tomorrow. ... read more

Lovely J

a year ago

DO NOT USE THEM. DO NOT USE TEAM ***** THEY DAMAGED MY CAR AND WONT PAY FOR IT. THEY ADMITTED TO DAMAGES AND WILL NOT FIX IT. ON TOO OF TJAT THE DELIVERY WAS A DISASTER. IF TOU VALUE TOUR PROPERTY DO. NOT. USE. TEAM. ****. GOT MY CAR BACK SCRATCHED COVERED IN RIXKS AND THE **** DENTED!!

Business response:

When your vehicle was delivered, it was signed off as having no transport damage. However, you later contacted us to report damage to the hood area. You provided a partial estimate from your chosen body shop, but it omitted most of the standard information included in a professional estimate. Our team contacted the body shop to discuss the estimate. It was determined that the damage was caused by debris during transport, as your vehicle was shipped via an open carrier truck, where road debris is an inherent risk. This was no... read more

Carol D

2 years ago

Shattered my windshield in transport. Didn't report it. Didn't offer to replace it. Cost me $350 to replace. Showed up at pickup location without notifying seller. Got ready to leave without car when seller just happened to pull up.