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ShipYourCarNow LLC
- Shipping Centers
- Boca Raton, FL
About this business
Location details
55 NE 5th Ave, STE 402, Boca Raton, FL, 33432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I requested transport of a new 2025 Bronco from Allentown, Pa. to Key Largo, Fla. While the vehicle arrived on time, the vehicle was delivered with a large puncture hole in the soft top roof. This damage was not noticed or disclosed when I signed the delivery paperwork. I found the damage the following day while washing the vehicle. I notified Linda at Shipyourcarnow and completed their claim form. I was notified that that are denying my claim because I accepted the vehicle and did not note the damage. The damage can only be... read more
This broker was hired to move 2 vehicles from a customer which paid the transportation in full with a credit card, they hired me to transport the vehicles and i never got paid, they scammed me.They are giving me all kind of excuses ,i contacted the customer to let it know about the issue, he will call them ,but as of today,after a month, i have not get paid I had to filed a nonpay claim through their surety bond but i still have no responses BE AWARE OF THIS COMPANY, DO NOT BE PART OF THEIR SCAMS TO COMPANY DRIVERS
Business response:
This carrier was contracted by us to transport these vehicles. As part of the agreementwhich he signed and acknowledgeddrivers are required to take photos of each vehicle at both pickup and delivery.In this case, the driver failed to take any delivery photos. Instead, he uploaded several unrelated photos (including 56 images of his feet) simply to have something entered into the system.Because he did not follow the contractual requirements (which he had agreed to electronically prior to accepting the load), we informed him t... read more
I have transported my vehicles many times and Ive never had an issue, until this transport, My car was delivered in the worst shape Ive ever seen it in. The exterior was filthy as expected but after the caked on dirt was cleared, I saw the new scratches. Even worse, the interior was equally bad with filth all over it, stains on the seat and it smelled horrible - as though the driver had smoked and spent the night in it, Then I received a notice from a toll road agency that my car had run through (avoided) two tolls (their ca... read more
Business response:
Were truly sorry to hear about your experience and appreciate you taking the time to share your feedback. However, wed like to clarify a few details regarding your concerns. Your vehicle was transported over ***** miles on anopen carrier, which exposes it to the same environmental and road conditions it would encounter if you were driving it yourself. Unfortunately, this means the vehicle may arrive dirty due to factors outside of the drivers control. This is a normal occurrence with open carrier transport and is one of the ... read more
Careful! This company will give you a good quote, agree to a quick delivery and get you to sign and pay. Then, they will NO SHOW WITH NO CONTACT TO YOU. When we called, they claimed mechanical issues and then made no further attempt to pick up the time sensitive vehicle. When we called to cancel because they did not pick up the vehicle, they would not refund our money. Their contract says no refunds due to mechanical issues, and the **** WAS COMPLETE. I don't believe they had any mechanical issues nor any intention to get th... read more
Careful! This company will give you a good quote, agree to a quick delivery and get you to sign and pay. Then, they will NO SHOW WITH NO CONTACT TO YOU. When we called, they claimed mechanical issues and then made no further attempt to pick up the time sensitive vehicle. When we called to cancel because they did not pick up the vehicle, they would not refund our money. Their contract says no refunds due to mechanical issues, and the **** WAS COMPLETE. I don't believe they had any mechanical issues nor any intention to get th... read more
Business response:
We understand how frustrating it can be when things dont go as plannedespecially when a shipment is time-sensitive.We want to clarify that the mechanical issue with the carrier was, unfortunately, a legitimate and unforeseen circumstance. We did communicate the issue to you and attempted to find an alternative solution. We regret that we were unable to secure a backup carrier in time to meet your schedule.That said, we take full accountability for the inconvenience caused in this case we agreed it was the right thing to do a... read more
Everything went smooth, until it did not. **** ******** handled my booking and apparently handed it over to his ***** ***** ********* (avoid working with this person at all costs). After sending off my vehicle, I followed up repeatedly with both **** and ***** to check on the delivery status; **** would reply, asking ***** for an update, and no response. This happened for weeks in a row, until I escalated the issue. Turns out my car had been at the port FOR MONTHS and he went quiet after I asked. The port company (*******) t... read more
Do your self a favor dont ever make the mistake I made dont use this company I still dont know where my car is every month I get an email saying my car delivery date has been change to the next month it went from march to april to may now they saying **** dont make the mistake I made !!!!!
Business response:
We sincerely apologize for the frustration and inconvenience you've experienced regarding the delivery timeline of your vehicle. We completely understand your concern and disappointment with the repeated delays.To clarify, our team successfully managed the pickup of your vehicle and ensured its timely delivery to the designated port. Unfortunately, the subsequent delays have been entirely due to changes made by the ocean vessel line, which operates independently from our logistics services. While we make every effort to keep... read more
Clearly new car got a paintless dent. Driver said he walked around and took pics to upload. They stopped my car off in a dirt median and car was filthy. I didnt care about that. Ten minutes later went to wash it. Say a paintless dent. Called dealer. Their photos showed no dent. Magically only one bad angle photo from their driver was provided and blames me for not taking enough photos. I assumed the drivers photos was fine but then just one poor angle. So now Im fixing a dent they caused.
There was little, to no communication, unless it was initiated by **** would not recommend them to anyone.
Business response:
Hello, we checked with our team. Apparently, your vehicle was not ready to be picked up when the initially assigned driver showed up to load it. It would not shift into gear, and the seller needed to add transmission fluid to fix the issue. We had a log of continual communication with you starting on June 24th when you alerted us that the vehicle was now ready for pickup. Here is a record of that communication via text: June 24th Hey ****, I just heard from ****. He said that the vehicle would be ready for pick up tomorrow. ... read more
Frequently asked questions about ShipYourCarNow LLC
How is ShipYourCarNow LLC rated?
ShipYourCarNow LLC has a 4.5 star rating with 3,731 reviews.
When is ShipYourCarNow LLC open?
ShipYourCarNow LLC is closed now. It will open at 8:00 a.m.