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ShipYourCarNow LLC
- Shipping Centers
- Boca Raton, FL
About this business
Location details
55 NE 5th Ave, STE 402, Boca Raton, FL, 33432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Everything went smooth, until it did not. **** ******** handled my booking and apparently handed it over to his ***** ***** ********* (avoid working with this person at all costs). After sending off my vehicle, I followed up repeatedly with both **** and ***** to check on the delivery status; **** would reply, asking ***** for an update, and no response. This happened for weeks in a row, until I escalated the issue. Turns out my car had been at the port FOR MONTHS and he went quiet after I asked. The port company (*******) t... read more
Do your self a favor dont ever make the mistake I made dont use this company I still dont know where my car is every month I get an email saying my car delivery date has been change to the next month it went from march to april to may now they saying **** dont make the mistake I made !!!!!
Business response:
We sincerely apologize for the frustration and inconvenience you've experienced regarding the delivery timeline of your vehicle. We completely understand your concern and disappointment with the repeated delays.To clarify, our team successfully managed the pickup of your vehicle and ensured its timely delivery to the designated port. Unfortunately, the subsequent delays have been entirely due to changes made by the ocean vessel line, which operates independently from our logistics services. While we make every effort to keep... read more
Clearly new car got a paintless dent. Driver said he walked around and took pics to upload. They stopped my car off in a dirt median and car was filthy. I didnt care about that. Ten minutes later went to wash it. Say a paintless dent. Called dealer. Their photos showed no dent. Magically only one bad angle photo from their driver was provided and blames me for not taking enough photos. I assumed the drivers photos was fine but then just one poor angle. So now Im fixing a dent they caused.
There was little, to no communication, unless it was initiated by **** would not recommend them to anyone.
Business response:
Hello, we checked with our team. Apparently, your vehicle was not ready to be picked up when the initially assigned driver showed up to load it. It would not shift into gear, and the seller needed to add transmission fluid to fix the issue. We had a log of continual communication with you starting on June 24th when you alerted us that the vehicle was now ready for pickup. Here is a record of that communication via text: June 24th Hey ****, I just heard from ****. He said that the vehicle would be ready for pick up tomorrow. ... read more
DO NOT USE THEM. DO NOT USE TEAM ***** THEY DAMAGED MY CAR AND WONT PAY FOR IT. THEY ADMITTED TO DAMAGES AND WILL NOT FIX IT. ON TOO OF TJAT THE DELIVERY WAS A DISASTER. IF TOU VALUE TOUR PROPERTY DO. NOT. USE. TEAM. ****. GOT MY CAR BACK SCRATCHED COVERED IN RIXKS AND THE **** DENTED!!
Business response:
When your vehicle was delivered, it was signed off as having no transport damage. However, you later contacted us to report damage to the hood area. You provided a partial estimate from your chosen body shop, but it omitted most of the standard information included in a professional estimate. Our team contacted the body shop to discuss the estimate. It was determined that the damage was caused by debris during transport, as your vehicle was shipped via an open carrier truck, where road debris is an inherent risk. This was no... read more
Shattered my windshield in transport. Didn't report it. Didn't offer to replace it. Cost me $350 to replace. Showed up at pickup location without notifying seller. Got ready to leave without car when seller just happened to pull up.
This company hired a driver that was not insured/bonded like they claimed they check for. Long story short the driver did not have the trailer hooked up correctly and was driving recklessly and totaled a vehicle I had on a flatbed. Then left it at a wrecker lot for almost 2 weeks without telling us what was going on. They kept sending fake updates "driver is on a mandated DOT break today" is a direct quote from this broker. They sent the message saying he was on a break but when I get the police report he had the accident th... read more
******* me for $1,300 for what was supposed to be a 2 day Carrier payment a while ago and I still have not received payment for my services i took a car over a thousand miles from New York to Florida This has caused so much emotional stress being that we are a small company.
As a transporter i have dealt with many brokers. THIS COMPANY DID NO PAY me according to the terms of dispatch agreement. VIA THE ACCOUNTING **** Payment WAS TO BE 2 DAYS. THEY DECIDED TO MAKE IT A 10 DAY PAY WHICH IS a 14 day physical wait WITHOUT INFORMING ME. i have been given such POOR communication regarding the payment of a load to which they and i had come to an agreement on paper in the dispatch sheet. My obligation was carried out in full and the customer was completely satisfied by my service but only paying custom... read more
Frequently asked questions about ShipYourCarNow LLC
How is ShipYourCarNow LLC rated?
ShipYourCarNow LLC has a 4.5 star rating with 3,619 reviews.
When is ShipYourCarNow LLC open?
ShipYourCarNow LLC is open now. It will close at 10:00 p.m.